About WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

205 Reviews of WooCommerce

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(126)

126

4 stars

(68)

68

3 stars

(8)

8

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 205 results

December 2019

Emeka from Innovation Growth Hub

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

An Easy to Use Ecommerce website builder

I used Woocommerce to build my ecommerce website. It was easy to do unlike starting from scratch to build the website. Also I didn't have to pay website developers to build the website for me. It could have costed me a whole lot of money had I outsourced it to website developers.

Pros

Woocommerce is an ecommerce plugin built for WordPress. To be able to use Woocommerce one must install WordPress first. Just like the parent software (WordPress), Woocommerce is very commendable. The things I like about Woocommerce include the following: 1. Free to use: Just like WordPress, Woocommerce is free to use, though one may need to purchase some premium plugins to add some features that may not be available in free plugins. Cost was a major factor for me when I was making the choice of a platform to use for my ecommerce website, and Woocommerce was the best fit for me. 2. Support network: Woocommerce have a huge user base. There are online and offline communities where one can easily get solution to problems. 3. Ease Of Us: Woocommerce is very easy to use compared to some other ecommerce website builders I've checked out. One only have to install compatible themes and plugins to get started. It is a drag and drop ecommerce website builder, and need no technical skills to get started. 4. Security: Woocommerce websites are secure. The plugin witnesses regular updates to keep it secured. 5. Dedicated Dashboard: Woocommerce have a dedicated dashboard where one can see the performance of the website, like the number of sales, and the amount of sales. This is beautiful as I get to see how my business is going without much ado.

Cons

One of the issues I had with Woocommerce was the learning curve. Though it's easy to use after one is done learning it, but the learning curve wasn't very easy for me. After the initial stage of learning though, it became very easy to use. Also with Woocommerce, I had to be updating the server myself unlike with Shopify. Shopify maintains the server. Shopify handles the technicalities. Another issue was the need to buy an SSL encryption. With Shopify, this wasn't an issue for me, as Shopify takes care of that.

Reasons for Choosing WooCommerce

I chose Woocommerce because it was free and easy to use.

May 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

May 2020

Woocommerce is OK for the price - needs a lot fo plugins and customizations

Overall with sourcing the right plugins it works. Part fo the WC challenge is trying to be all things to all people. As a result, there are too many settings when we don;t need them and not enough when we do need those features!

Pros

The price is manageable (i.e. less than $200 /yr) and, if you understand Wordpress, can be implemented relatively quickly. Greater customizations require more plugins (or snippets) to make it work for more unique situations. (We sell courses and use additional plugins to achieve the end platform.)

Cons

Like most Wordpress plugins, when you get into trouble with a problem, there is 'some' support available but not reliable. Ultimately it is a cost / benefit trade-off. We use WC because for the price it is a reasonable solution.

Reasons for Choosing WooCommerce

Found Shopify to be too expensive in comparison. JoomlaLMS didn't match our style of courses.

January 2020

heather from Renaissance English History Podcast

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

1.0

January 2020

It's fine for being free, but if you are serious about selling multiple products, it's not worth it

It was easy to set up a product catalog on my site to sell products, and once you integrated with a payment provider you could capture payment information easily and securely. But I don't use it any longer because I switched to Shopify, and am way more happy with that.

Pros

It's free. It's pretty easy to set up, and it does the job you need it to do - create a product catalog, and sell stuff (once you integrate a payment provider like PayPal or Stripe).

Cons

What really bothers me about WooCommerce is that everything is its own separate plugin. So if you want to get reports, you need to install a different plugin. This opens you up to having so many plugins that may not play nicely when your site updates. This happened to me when my site updated to a new version of WordPress, but the order export plugin wasn't compatible, and my entire site crashed! I wound up getting a Shopify account shop set up - you can get a Buy Button for only $9/month, and that's way more easy to use than Woo.

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

February 2020

Build Whatever You Want - Sell Whatever You Want

I've been using this to sell simple items, custom build items, and tickets to events.

Pros

This thing is so customizable its hard not to love it. You can sell anything from nuts & bolts to guitar lessons. You can add in whatever custom fields you need. You can expand the ease of use with the multitude of compatible plugins to solve shipping, invoicing, etc.

Cons

I'm a fairly DIY person, so I didn't mind hunting for solutions to my problems. However, I can see if folks are not inclined to be DIY about this they might be annoyed with the lack of documentation WITHIN Wordpress. However, there's tons of documentation available online as well as third-party plugins and support.

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2020

Highly Customizable E-Commerce Platform

We have migrated some clients to WooCommerce from other platforms, such as Magento. The ability to rapidly customize and deploy new store iterations was night and day vs older legacy platforms like Magento.

Pros

WooCommerce is easy to setup, and has a great out-of-the-box feature-set. What sets WooCommerce apart from its competition is the ability to customize nearly every aspect of the software via custom PHP functions, free & paid plugins, etc.

Cons

WooCommerce is lacking some intrinsic functionality vs Shopify and some of the other premium eCommerce platforms.

Reasons for Choosing WooCommerce

WooCommerce is simple to use, highly customizable, and free! :)