About RightSignature

Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.

The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures.  To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizations t...


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Supported Operating System(s):

Web browser (OS agnostic)

101 Reviews of RightSignature

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(80)

80

4 stars

(18)

18

3 stars

(5)

5

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

August 2018

Danny from Nordstrom Accounting Services

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Great Document Signature Solution

Pros

I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons

The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

July 2019

Beverly from Computer Software

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

July 2019

esignature contracts at a decent price

We looked aournd a lot before settling on RightSignature. It has it's flaws, and support can be an issue, but it works and it's a fair price. We were expecting some improvements when they were bought by citrix but haven't see any yet.

Pros

We like the price. We can add multiple users.

Cons

Several functions are clunky. It's confusing to new staff using it when you send a doucment to sign, that you get an email with a snapshot that contains none of the content. You only get one chance to check your contract for accuracy before you hit send -- you cannot stop it if wrong, or edit it after you press end.

Reasons for Choosing RightSignature

It all came down to price for us

December 2019

Rebecca from JV Dell PC

Company Size: 2-10 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Better choice than all the others!

Very well- we love sharefile as well and the integrations are great!

Pros

We liked that all our users could be linked, yet also could still have separate features.

Cons

I do not like how the signatures are not listed as verified with a date and time where the signature is.

December 2019

Jeremy from Epic Asset Management

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2019

By FAR the easiest online lease signature software

Easy to use, even for most who are still not comfortable with signing documents online are able to easily pick up this software to avoid the hassle of lengthy paper leases.

Pros

The RightSignature software is so simple for our use case. Counter signing documents takes a mater of a few seconds. The website is well put together and easy to navigate. And residents/prospects using RightSignature to sign their lease very rarely have issues signing their half of the documents.

Cons

Their is a distinct lack of being able to easily send a reminder, or secondary link to be able to remind whoever is signing the document. The documents also have a set expiration date that will deem any document past due to to be deleted. Because of this you will have to manually resend the document, or reach out directly to have them dig through their email to find the link to the signature.

January 2020

Natalie from Get You Organised

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

January 2020

Lost Touch With Reality

Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.

Pros

Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Cons

Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!