About Signable


Signable is a cloud-based e-signature solution for businesses of all sizes in industries such as property management, real estate, retail, finance, sales and more.

With Signable, users can specify whether a document should be password protected, whether it should be sent to a single recipient or multiple people and in which order recipients should receive the document. Users can drag and drop signing elements into each document as necessary.

Once delivered, recipients can click a link that directs them to the document they should sign. Recipients can add their signature, the date and other information to their documents. When a recipient opens an email containing a document from Signable, the service sends an email alert back to the user to help track the signing process. Signable supports integrations with Dropbox, Capsule, Close.io, Zaipier and KashFlow.

Phone, live chat and email support are offered. Monthly, annual and pay-as-you-go pricing is available.



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Supported Operating System(s):

Web browser (OS agnostic)

168 Reviews of Signable

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(145)

4 stars

(19)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 168 reviews

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June 2019

Nadine from Thornes Chartered Surveyors

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Very useful on a tight deadline

It is very useful for me as I deal with insurance renewals and sometimes I do not get the documents back as quickly as we need them. It cuts out the time waiting for it to be posted and by me sending a reminder, it sends a notification to the signer's email which I find is better than me calling them to remind them. I like that I am able to send different kinds of documents as well from certificates, insurance renewals, accounts, inventories and questionnaires.

Pros

I like that the document is sent instantly to the signer. It is very handy if you are on a tight deadline and cannot wait for a document to be posted to the signer and them to post it back. The checkbox function is also very helpful and being able to place the signable fields in your chosen location means the signer is unable to sign it in the wrong places which is always a bonus!

Cons

I use Signable almost everyday and sometime when the chat pops up in the corner it can get a little frustrating. Perhaps it would be better if it didn't open up a dialogue box and instead just have the option to open it if I want to. It can also be annoying when you send reminders for the signers to sign the envelope and it takes you onto the envelope details each time so you have to go back to the main screen and search again

Response from Signable

Replied June 2019

Hi Nadine, Thank you very much for your feedback, we really do appreciate your time to do this. It is great that some of the features we have on the platform such as checkboxes are working well for you! Your feedback on the chat box will be passed onto the wider team as we want the option to chat to the team, to be as less disruptive for users as possible. We also appreciate your feedback on the reminders, this will also be passed on as something to look into. If you do ever get any questions then do get in contact with the team, we are happy to help. All the best, Lauren

December 2017

Adele from Above The Line Set Assistance & Security Ltd

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Adapts any form we have into a Signable Form - Easily

Pros

We struggled for years with paper contracts, data collection forms, work assignment instructions, health and safety policies - you name it, we need to get it out to our workforce and need evidence it is seen and signed. It just ended up with wasted postage, missing forms and huge gaps in our audit trails.
All of the signing systems we looked at were far too restrictive for us or complicated for the signer.
When I joined Signable they seemed small compared to the bigger companies but they have constantly improved, grown and adapted their software to fit new requirements.
We use Signable for everything we do now and it's amazing how it speeds up office processes. We have a workforce that is mostly non-office based and to be able to get important documents to them, know that they are signed and returned within a few hours never fails to amaze me.

The ability to upload documents is a huge asset to us as we need to collect ID documents. We operate to British Standard screening levels and through two independent audits and our forms and uploaded documents through the Signable system have met and exceeded all the requirements.
Highly recommended.

May 2019

Jacob from Accountancy Elite

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Accountancy Elite

In recruitment it is a lot of the time speed that counts and Signable allows us to get documents signed quickly and securely and adds an extra level of professionalism to our processes. Customer service in my opinion is flawless and goes hand in hand with the functionality and effectiveness of the software as to why i would recommend Signable for any business.

Pros

The functionality is brilliant with the layout being easy to navigate and engaging. The way the software tracks and logs stages of the document and then stores the document itself in the library is invaluable for us as a business.

Cons

Very occasionally the documents get re-directed into clients junk email however with a good level of communication this is easily remedied. I'm not even sure this can be combated by Signable anyway and may just be one of those things.

Response from Signable

Replied May 2019

Hi Jacob, Thank you very much for taking the time to provide us with your great review. We really do appreciate all your feedback and your 5 star ratings across the board!! We do continuously work closely with mail providers to prevent emails from being caught up in spam filters but unfortunately it does still occur on some occasions. When this does happen we do advise that signers add @signable.co.uk to safe senders to ensure that it doesn't occur again. Thanks again for your great review Jacob! All the best, Lauren

June 2019

Mark from Planet Leasing Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

Great Product

As more and more business is being conducted online, having the ability to contact the client, send an order form, and have it signed and returned the same day (or even the same hour!) all without the client being compromised in any way, is invaluable. In an industry where available stock and special offers come and go at an alarming rate, the ability to speed up the administrative process is vital for us to meet these deadlines. A great product - I would recommend without hesitation!

Pros

* Ease of use
* Inbuilt real-time tracking
* GDPR secure
* Turnaround time for getting order forms signed at distance

Cons

Nothing - the system works well. It does, and exceeds, what it says on the box

Response from Signable

Replied June 2019

Hi Mark, Thank you very much for your great review, it is really appreciated by the team! We are pleased to hear that you love our product and it is working so well for you! If you do recommend Signable than we do have a referral scheme that you might be interested in. If you want to know more about this, than do get in touch with the team who can explain this more! Thanks again! All the best, Lauren

June 2019

Tony from Watsons

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Does What it says

We were sending out rental agreements with supporting documents by post, this was time consuming and expensive, not only because of the costs of postage, printing and paper but also in the staff time it took to complete the task. With Signable the whole job can be done in minutes from your desk, so much easier.

Pros

the software is easy to use and convenient to access and administer from anywhere as it is web based. We can increase or reduce our subscription quickly to suit the amount of signable documents we may be sending out keeping the costs at a minimum

Cons

You need to make sure that there are the right size spaces in the document to put in the fields but that's it. (apart from the fact that the staff are getting less exercise because they don't need to leave their desk to send documents!)

June 2019

Martin from Tax Smart

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

June 2019

Good Job

Perfect. It allows me to track who has signed what and when and provides storage of all approved documents which saves me time hunting through hard copy records. I can prompt people to sign documents who have clearly just forgotten what it is they are supposed to do. It has also been helpful in settling disputes between us and clients as I can see when a document has been accessed and viewed. Some clients who approve documents after deadlines and have been fined have claimed they have never received our documents but with Signable I can check to see if this is the case or not.

Pros

Its easy to use and very cheap. I like being able to search for when a document was signed and approved and clients like being able to pull up copies of their returns from the link sent to them. It save me time sending out duplicate returns in future.

Cons

I think it is fine as is. No doubt others will ask for a greater range of features.

Response from Signable

Replied June 2019

Hi Martin, Thank you very much for taking the time to provide us with your lovely feedback. We are happy to hear how easy you find the platform is to use that is super important! Great that the platform has helped you save time and that the tracking of the document has helped you with your business! If you do ever need anything then do get in touch with the team. they will be happy to help. All the best, Lauren

May 2019

Katie from Katie Byram Photography

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Has made doing business way easier!!

Really beneficial for getting business agreed quickly. Saved me time and money and got me secured bookings quickly

Pros

Easy to use, really user friendly both me and the clients especially.

Cheap, simple, buy credits and pay as you go, no monthly fees. The functionality and speediness of it is brilliant. I love that it sends a PDF to you & your clients which you can download as well.

I have recommended it to a lot of friends.

Cons

The only thing is, if the client makes a mistake (eg. mine accidentally used autofill and all her fields were entered with the same text) you aren't able to amend before sending at all, and have to pay for a new form. I have spoken to customer services and they explained it's a legal document so it's to make it secure, which I do understand as well.

Response from Signable

Replied May 2019

Hi Katie, It is great to hear your super lovely feedback, thank you! We always love hearing how the platform has made our customers businesses even easier. Thank you for recommending Signable to your friends, we really do appreciate this. We do have benefits for referrals, which you might be interested in! If you recommend Signable using the referral link (available in your account in the referrals tab) and provide this to your friends and they use the link to sign up then you can gain commission if they become a paid customer in the first year! If you do have anymore questions on this then do get in touch, we are happy to chat more! Ah yes, I do understand this, it is the process I am afraid and it isn't possible to make edits on sent documents, it would be a case of resending the envelope. Thanks again for your great feedback Katie. Have a lovely weekend. All the best, Lauren

May 2019

Hetty from Hetty Verney Accounting Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Fab software

I have a great deal of client that need to sign accounts, tax returns etc and it makes life so much easier once they have approved the accounts to have them signed electronically.

Pros

It's easy to use, quick and efficient. Cost effective and easy for my clients to use as well.

Cons

When you have entered some information for instance email addresses for 3 people and then realise you've made a mistake but it hasn't saved what you have done!

Response from Signable

Replied May 2019

Hi Hetty, Great to receive your lovely feedback and 5 star ratings across the board, thank you!! We are pleased to hear that you find the platform easy to use, that is something that is super important to us as we want the platform to be as efficient as possible for our customers! I am going to pop you across an email separately on your con point and see if we can go through this in more detail and hopefully see if we can help! All the best, Lauren

May 2019

Leigh from Williamsons Solicitors

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Great value for electronic signatures

Simple for employees and clients to use and great value.

Pros

The cost is great value for the usage we have. It allows us to get forms signed insantly by clients which they are happy with.

Cons

No integration with legal case management systems that I know of.

Response from Signable

Replied June 2019

Hi Leigh, Thank you very much for taking the time to write your great review. It is great that both you and your clients find Signable easy to use, as being user friendly is one of the most important parts of the system! We do have a beta integration with Zapier who may integrate with the management system you are referring too. There is a bit more on Zapier here: https://signable.help/what-can-i-do-with-the-zapier-beta-integration/ If you do get any questions on this, then do get in contact and we will certainly try and answer any questions you have! Thank you again for your feedback, we do appreciate this! All the best, Lauren

May 2019

Lisa from Boogles

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Wish I'd've done it sooner!

Smashing. It's saved me a lot of admin resources and initially we were just using it for client contracts... then I realised (having attended one of your events) that others were using it for signing employment contracts!! Then the penny dropped. So I now use it for everything. I'm even looking at how I can use it possible to agree approval for spending. ...

Pros

I like the fact that this software makes it easy to get stuff signed... letters of engagement as well as employment contracts. I like it because it notifies me when its been signed, it's a PDF document, and I can then file this electronically which saves me a lot of time, paper, ink, stamps and envelopes. I don't have to print, sign, scan etc., it's all electronic and its great.

Cons

I don't like the fact that once you send a document, if you have to amend one single thing on it, and resend it.... it costs another credit... but that said... if I had to print something and post it and it needed to be amended, then I'd have to pay for it again!!

Response from Signable

Replied June 2019

Hi Lisa, Thank you very much for taking the time to write your lovely review. We love hearing how the platform has helped our customers save time. Ah yes amendments can't be made once an envelope has been sent, the only thing you can adjust is the email it has been sent too. We do understand this can be frustrating but we advise that documents are double checked before sending out. But this will certainly be passed onto the development team as feedback. The team are available Monday-Friday, 9am-5pm so do get in contact if you get any questions. All the best, Lauren

June 2019

ROB from Aaron Wallis

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great Product and Service

On the two or three occasions that I have contacted support, they have been really helpful. A great software product and we have been a very happy customer for the last four years or so

Pros

It provides a robust way to quickly gain legal acceptance to Terms of Business. It is easy to use and good value.

Cons

It is a little cookie heavy and could do with a bit of cookie clearance.

Response from Signable

Replied June 2019

Hi Rob, Thank you for your great review, we really appreciate your 5 star ratings across the board! We are pleased to hear that you find the platform easy to use. Love that our customer support team were helpful when you have contacted, because we value our customers, and want to help our customers as much as we can, so do give us a shout if you ever need anything else. Your feedback on cookies will be passed onto the technical team, thank you! Thanks again Rob! All the best, Lauren

June 2019

Steve from 44 Financial Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality