About SignNow

SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can b...


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Supported Operating System(s):

Web browser (OS agnostic)

430 Reviews of SignNow

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(304)

304

4 stars

(104)

104

3 stars

(17)

17

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 430 results

January 2019

Sharon from Family Law Advice Center, P.A.

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use. Great value.

When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

Pros

The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

Cons

The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

February 2020

James from Hosper Mortgage

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2020

Great value for cost

digitizing the signing process. saving paper and time and adding convenience to our clients.

Pros

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

Cons

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

June 2020

Brianna from Security Solutions of America

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

June 2020

SignNow

I have had a great experience with SignNow, I have using it for 2+ years now without any issues.

Pros

I like that you are able to edit almost any document and add your signature to send it to the recipient.

Cons

I dislike nothing really, I use the software to sign documents sent to me from my colleagues or other partnership companies.

January 2018

Arkin from Lumin Publishing

Company Size: 2-10 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

1.0

Functionality

2.0

January 2018

The product is good, but there is a glitch, and we can't figure out how to get tech support.

It allows us to create and send digital agreements

Pros

The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

Cons

We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

Response from SignNow

Replied July 2018

Hello, We understand your concern and your feedback is really important for us to make your user experience as much sufficient as it should be. From our side we want to apologize for the inconveniences that you are currently facing. We constantly working to improve our service. The level of the reliability is our top priority as we want to make sure our customers can trust us. Rest assures our service improved a lot. We have a special offer for you due to the difficulties caused in the past. Please contact us at support@signnow.com for more details. Thank you for your understanding and cooperation with us.

April 2020

Sean from Century21 Reilly Realtors

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2020

Inexpensive electronic signing platform

Pros

Price for the basic plan is very reasonable. The app works really well and is easy for any user. I like the “wet signature” image they have.

Cons

It uses UTC as their time stamp and that can be confusing to some people

Reasons for Choosing SignNow

Price