About signNow

signNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. signNow can b...


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Supported Operating System(s):

Web browser (OS agnostic)

451 Reviews of signNow

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(317)

317

4 stars

(110)

110

3 stars

(17)

17

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 451 results

January 2019

Sharon from Family Law Advice Center, P.A.

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use. Great value.

When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

Pros

The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

Cons

The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

September 2019

Rachel from Monologue Bank, Inc.

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

Good Value and Versatility

I use Sign Now for e-contracting of artists. It does the job and gives me the full range of tools I need to create a custom contract for each artist.

Pros

I like the Radio Button feature and the conditional options.

Cons

Sometimes I wish I could update my templates more easily.

Reasons for Choosing signNow

The best functionality for the best price.

Reasons for Switching to signNow

They did not have the functionality I needed for the price I wanted.

January 2021

John from Luxury Properties Jackson Hole

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2021

An Integral Part of Our Operations

SignNow is a great, comprehensible software product that is a cornerstone of our digital operations.

Pros

Our company makes substantial use of SignNow with a wide base of our clients. While I have entered a position that no longer uses SignNow, I continue to follow its development and use in our company. SignNow provides a good experience for both our staff and our clients. Setting up document templates is quick and easy, and making signature fields visible for document receivers is equally easy.

Cons

We have only ever experienced minor issues SignNow, all of which I have trouble recalling the exact details. Occasionally, we have had trouble with getting contract transmissions through spam filters, even when the receiver whitelists SignNow. While I actively used SignNow, I only had to transmit a contract by alternative means once due to this issue.

November 2020

Don from BizCom Global

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source


Ease-of-use

4.0

Customer support

1.0

Functionality

4.0

November 2020

Main Features Do Not Work. Support is Slow!

Pros

It's can be a decent system at an affordable price, if it worked.

Cons

The Bulk Invite doesn't to work. After uploading a list of clients, the field chooser removes sending options that are available prior to the CSV upload. Reporting is broken. Reports display random field names instead of user information. Could be a good system is it worked. Support is slow. I only say this because if this is their main business, it should not take a business week to fix a basic function.

Reasons for Choosing signNow

I'm not choosing SignNow because they can't seem to get basic features working in a timely manner.

Reasons for Switching to signNow

Price and features. SignNow has better features and it's better priced. It just doesn't fully work and they rely on customers finding issues instead of testing their main product.

Response from SignNow

Replied November 2020

Dear Don, we are very sorry for the disappointing experience! Can we have your ticket number, please? You've mentioned that you contacted our Support but since we don't see your email in this review, we can't detect the case on our side. We at signNow are actually using bulk sending via CSV quite frequently ourselves. And it seems to be working alright, for our internal purposes. We would like to investigate this case and settle this as soonest. Please, provide more details, and we would do our best to solve this ASAP. Thanks!

December 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Easy to use esigning software

Amazing product that is vital to the daily operations to my company. My team send out all of our employment contracts via signnow

Pros

Cheaper then docusign. Simple to learn and easy to sign out contracts. On the user side its also easy to sign. Every activity is documented.

Cons

I wish the templates were easier to make. I wish it could integrate with our SharePoint so that documents would automatically be stored when its sign by all parties

Reasons for Switching to signNow

price

Response from SignNow

Replied December 2020

Many thanks for your super positive feedback! We are happy to know IT professionals appreciate our service! Please note that signNow actually has a recently updated integration for SharePoint. You can read the details on our site here: https://www.signnow.com/integrations/sharepoint Hope this helps!