About SAP S/4HANA


SAP S/4HANA is a cloud-based and on-premise enterprise resource planning (ERP) solution. It is suitable for small, midsize and large businesses in industries such as automotive, engineering, construction, mining, research and development, retail, wholesale, public sector and utilities. Primary features include finance performance measurement, supply chain management, purchasing, contract management, lifecycle management, production cost management and accounting.

Other features include audit trails, compliance reporting, billing, dispute management, production planning, materials requirements planning (MRP), maintenance management, quality management, product lifecycle management, research and development. It offers integration with SuccessFactors Employee Central, Ariba, SAP Financial Services, SAP Fieldglass and SAP Hybris Cloud for Customer.

Support is offered via email and over a phone. Other help options include preferred care, support portal, self-help portal, guided resources, online chat and online case submission. Mobile applications are available for iOS, Android and Windows phones.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

25 Reviews of SAP S/4HANA

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

4 stars

(10)

3 stars

(1)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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January 2017

Anil from INOX AIR PRODUCTS

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

SAP S4HANA makes the company run faster and effecient

Inox Air Products has upgraded the SAP landscape to SAP S4HANA. Performance issues of ECC 6.0, challenges in adapting new technologies and sap innovations, moving to user-friendly interfaces and business analytics propelled us to adopt S4HANA. The vision from management, especially our director, to move the organization processes to next level by digitalization of business processes. We needed a solid technology and platform, on which we can digitalise and scale. Adoption of FIORI solutions for better user experience with workflow and to build analytics is a major reason for moving to S4HANA. Performance issues of SAP ECC 6.0, challenges in adapting new technologies and sap innovations, moving to user-friendly interfaces and business analytics propelled us to adopt S4HANA. The vision from management, especially our director, to move the organization processes to next level by digitalization of business processes. We needed a solid technology and platform, on which we can digitalise and scale. Adoption of FIORI solutions for better user experience with workflow and to build analytics is a major reason for moving to S4HANA

Pros

Architecture, Performance, Adaptability and Easy to use Interface

Cons

A better price is desirable.

January 2019

Mohamed from INTDV

Company Size: 51-200 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2019

All in one ERP

Pros

1- Data processing speed is better than any other ERP with it's in memory Technology incorporated in the system
2- Very secure from user security setup to data encryption and patching.
3- easy to use interface for users
4- it comes with best practice for any business, so you only need to follow their defined process for your business
5- it has all the modules any business will need "Financials, auto payment, Purchasing, Material Management and Monitor, Treasury Management, online bidding and More.
6- Easily integrate with other systems if you have other operational Systems
7- it has Powerful HCM that manage Employee life cycle " Recruitment with auto screening and staging - onboarding - Transaction Payroll - Training and developing - Performance Management and succession planing
8- Reporting and Analysis tools to help evaluate company performance.
9- Budgeting and planning through out the System

Cons

1- cost of acquiring the software or the needed hardware.
2- implementation time and cost are very high compared to other ERP systems
3- Maintenance contract cost is also high.
4- the need for a dedicated experienced team to Administrate the system
5- the need for the company to define all its processes before purchasing such huge system as you may spend more than what's actually needed for your operations to run

January 2019

Jacsy Merlin from Grupo arcoveca Inc, c.a.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

Sap financial tool

Good only 2 months ago that I use sap, even it costs me a little bit the routes to be able to do the job quickly, however sap has allowed me to take an organized work, I can check credit notes with invoices and also with payments automatically After entering the necessary data for this process, in addition the updated reports allow me to control the expenses and the availability of the company.

Pros

Sap allows me to take control of my suppliers, as well as the history of billing and payments through orders, on the other hand it gives me updated reports of the management of each user that uses the tool.

Cons

It is not a friendly application, it is complex and you must know the routes to be able to perform an exceptional job, you must also take care of the records to avoid duplicates of payments or invoices in my case that develop these activities.

January 2018

Carl from Day & Zimmermann

Company Size: 10,000+ employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

Lots of work but you get results

As a data analyst, the ability for me to go in and create views and queries to run against SAP data is amazing. I can do things now with HANA that I could never have dreamed of before. As I mentioned above, it is a huge investment and it is a complex installation but once everything is working, it is well worth it.

Pros

1) The speed with which you can get your data back.
2) The versatility in coding which allows more users to work in it.
3) The ability to do ad-hoc queries against SAP data which was impossible before.

Cons

1) This product is extremely pricey. Not for the faint of heart.
2) The setup can be quite an ordeal. Preparation is the key.
3) There is a good learning curve to getting everything working correctly.

March 2019

Bojan from Arcus Net - Call Center Activities & Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

The best finance software for your enterprise

Pros

I use the SAP suite at my current work, in particular SAP 4HANA finance and payment system. The positive side about this software is its easy to use, relatively user friendly overview. Easy to track data and particularly payments. it is integrated with our BACS payment, so no need to bother with manual payments. It is as well integrated with the various IT tool we use trhoughout the company so that financial data converge all into one place from the various tools. Easier to get the global view of trhe operations.

Cons

Can take time to learn. Graphics a bit outdated as with most SAP ERP software.

January 2018

Shivakkumar from DXC

Company Size: 10,000+ employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2018

SAP - universal ERP software

very nice to use. recommended to use for all type of industry. Definitely users will get more sophistication and interest once they are into SAP.

Pros

able to run the business accurately, without data deviation, good to user, introduction to S/4HANA brings more added advantages in handling applications.

November 2018

Kayla Lyne from Accenture

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

SAP Specialist review.

Pros

Easy to use. This software has been very helpful in transacting financial transactions. Highly recommended system.

Cons

There's nothing i don't like about this product. It has been very helpful to our team. So i don't have a con to write about this software.

January 2018

Lee from Vinalines Vietnam

Company Size: 10,000+ employees

Review Source


Ease-of-use

2.0

Functionality

5.0

January 2018

Experienced with 3 projects using SAP and 2 projects using WMS, EMS and EDI

best choice for high class enterprise

Pros

easy to use, fast response, overall business processes
high performance, strictly policy, map with ISO standard

Cons

hard to customize and expensive
high investment (human resources and money)
requires high skillful staffs to operate

March 2018

juan carlos from Self-employed / Sports

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

amazing gadget

Pros

amazing app for finance and accounting with modules that makes the work easier, faster and productive for everyone

Cons

expensive tools for new costumers, is not the first option in the market, it works just fine with some modules

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Unlike other programs, you always need someone to teach you. However the program is good.

Pros

While this program is not as intuitive as others, it has an excellent user manual. You can also make a significant number of transactions and, most importantly, you can recover records that have been deleted by mistake by another user.

Cons

It does not matter that you handle other accounting programs well, in this you need a person who teaches you step by step the commands that you must perform. You must have patience to obtain the desired results that undoubtedly exceed expectations.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2018

Don of All Accounting Software.

I did work for some time and earned an exciting experience.

Pros

The best platform for the for finance working people.
a place where you can have all accounting under one umbrella.

Cons

as such, there are no lacs of this software but yet some updations needed for user friendly.

December 2017

Jay from Pwc

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2017

Excellent UI

Pros

Excellent UI. Very easy to use. Also integration capability to other softwares is pretty good. Very user friendly.

Cons

They should also focus more on risks and controls. Performance should be improved. Also the search capabilities.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

SAP S/4HANA is a must use financial software for every company

it has nice interphase and is easy to use. although it has it's cons' but i can alway recommend SAP to business owners and company's decision makers time after time.

Pros

Amazing software very good in coordinating purchasing orders
SAP helps in efficient inventory management
It does financial forecasting better and help in business decision processes
Daily activities such as sale-in and sales-out are properly monitored, saving time and avoiding information impartial

Cons

the idea of paying monthly for maintenance and upkeeps may scare some people away. so it would be nice if a temporal version can be released to help people make decision after trying thing out.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0