Eventbrite Software


 

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

 

Eventbrite - Summary dashboard
 
  • Eventbrite - Summary dashboard
    Summary dashboard
  • Eventbrite - Event creation
    Event creation
  • Eventbrite - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

1,304 Reviews of Eventbrite

 

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Software Advice Reviews (294)
More Reviews (1,010)

Showing 1-20 of 294

Nicole from BCI Summit
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great for small businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing Customer Service - whenever I had a question, I was able to get a quick answer either via phone or live chat

Pros

-Easy use and implementation on website
-good analytical insights
-great customer service
-has all features that our businesd needs

Cons

Some features only seem to be accessible by the account owner and not the other admins (e.g. download attendee list including all form questions)

Review Source
 
 

Sarah from Eichs Sports Complex
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Makes it easy for event sign-ups

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It works

Pros

I have used this for fun run sign-ups and for the sale of high-school musical tickets. It is very easy to navigate for the administrator and the person signing up.

Cons

It is very generic and you will have ads on the screen. There is a service fee added on to each purchase.

Review Source
 
 

Twila from EDUCAUSE
Specialty: Non-profits
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to use online purchasing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have not used Eventbrite as a vendor, but I can only imagine that the app makes it easy for smaller event organizers to track attendees.

Pros

Eventbrite makes it easy to purchase or reserve tickets to a variety of events - both big and small. I appreciate how smooth the transactions are and how predictable the website is.

Cons

No real cons - although I do get the very occasional email from the company promoting events and/or their product.

Review Source
 
 

Nabeel from Salient CRGT
Specialty: Government institutions
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

EventBrite is great for planning events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, if you are trying to organize and event and are looking for a place to start, EventBrite should top your list.

Pros

EventBrite is a great way to organize events, attract audience and get valuable data and analytics on your customers. It is extremely easy to use and the value for money aspect is simply phenomenal.

Cons

The data analytics part and the email service associated with the guest list can be improved to add more features, context and insights.

Review Source
 
 

Melissa from National FFA Organization
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to use to create paid events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to set up events and accept payment.
Easy to create ticketing system for admission to events
Easy to create a page and add it to Facebook or link in email. Ability to purchase tickets straight off of the site.

Cons

There are no cons at this time. The functionality is great and is easy to use. There is customizable text and images for your invite.

Review Source
 
 

Shannon from Magna via
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easily can find a concert anywhere anytime.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Simple set up very easy to use.

Pros

Has so many options of things to go do. You can find music to go see, food events, events for kids, educational events it has it all.

Cons

Sometimes when I’m searching for an event that I know for sure is happenening the app won’t show the event.

Review Source
 
 

Sophia from HCSD
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Timesaver!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is so easy to create events and share them out on social media with the app or a desktop. In just a few clicks and you are able to issue a refund, which for me is anytime saver when compared to my previous way of offering classes!

Cons

I have to use a workaround for the managing events feature, but it may be user error and not an issue with Eventbrite.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great way to search for events!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I just moved to a new city, and Eventbrite is a great tool to search for events happening in Detroit and the surrounding area. I use it to look for cultural events, and I also use it for work to see what tech events are coming up. Additionally, I like that they send me emails based on what I have currently searched or have attended. This helps me to know what is coming up on the calendar.

Cons

It's UX and UI design is a little basic, and not the most pleasing to the eye. This is not a huge deal at all, but it's something Eventbrite could work on for the future.

Review Source
 
 

Sandra from QuoteWizard
Specialty: Marketing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Good option as an internet based invitation

Ease-of-use

Functionality

Product Quality

Customer Support

I like Evite and I can't think of another big competitor out there

Pros

Pretty much every company I've worked for used Evites and it's been easy to access the invite at any time and see who has RSVP'd and how many +1s are coming. Very user friendly it seems

Cons

I honestly can't think of any cons regarding the platform. Maybe it'd be nice if they could add a video feature or add multiple photos to an invite?

Review Source
 
 

Casey from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Customizable Event Planning Platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is a customizable event planning platform that has various tools to effectively plan your event. You can manage registrations and collect data from your event.

Cons

It charges a small fee if you collect payments for ticket sales. Because it is a primarily free platform, it makes it not as powerful as some other event management tools.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Eventbrite is so awesome with tickets!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Eventbrite saves and organizes your tickets whether the events or group sessions or webinars etc. are free or paid you still get a sense of it being an honorable situation younare going to since eventbrite makes the lrocess prior so satisfying.

Pros

It really is a very organized app and platform and makes your experience with getting tickets feel very special!

Cons

There are absolutely zero cons with eventbrite for me. I have always had a great and satisfying experience.

Review Source
 
 

Freddie from cemetery/funeral
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

great tool not just for connection, for hosting and/or event planning as well

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is a great tool for searching event, but also a great tool for hosting an event. guests searches, calendar, and event details, all are under one interface.

Cons

I hope there will be multi language options. It will be easier to reach different language, culture so that we can reach more people.

Review Source
 
 

BRENDA from FOTSM
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Eventbrite is bright and right for use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I found that Evenbrite was an excellent program to use for my Church Prophetic Chambers invitation list. I could type of invitation list and register people for the biggest event we were having for our church. We knew how to prepare for many people coming and all things were in order. I enjoyed using the program.

Pros

Eventbrite is an effective program to use for business. This is a free program. Eventbrite has many features that are useful in the time of need. You cannot go wrong with using Eventbrite because it is an in order program.

Cons

Tyring to figure out space usage and when you get stuck you have to call customer service. It is always a wait time.

Review Source
 
 

Hannah from Flaming's
Specialty: Food & beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Definitely use this!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to set up any event and invite all your friends! The RSVP list makes planning easy and fun!

Cons

Haven't really run into any come to be honest. I've had only positive experience and can't think of something negative to say.

Review Source
 
 

Jon from WeShirtainlyCan
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I absolutely love that they do not charge for free events, it is a great way to keep track of attendees via ticketing without the hassle of having to charge

Cons

When you are throwing a paid event precentage payout sometimes can be a bit of a pain, but that is the nature of all sites, eventbrite makes it easy to work with

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Multiple User

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have attended multiple vents and it seems like everyone is using Eventbrite for scheduling. I really like that you can look at different categories, events or both.

Cons

Sometimes with so many events listed it is hard to find everything going on in an area. Then on some weekends and holidays it is hard to decide since there are so many different choices!

Review Source
 
 

Kevin from Dream Island
Specialty: Festivals
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Quick to use but a few bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Using this app have been great, I travel a lot for Carnivals and would normally buy a wide number of event tickets either online or physical and have lost a few in the past. This app helps me keep them all in one place and on a digital forum.

Cons

Sometimes I find it hard to find the tickets that I have bought when at the events due to not having wifi and my saved option is something unaccessible.

Review Source
 
 

Ashley from IMPCO
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Event Planning Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

I would definitely use Eventbrite for a future event.

Pros

The Event Brite tool was great when planning our office Anniversary party. The tool made it easy to create and invite, an event page, and track how many guests had RSVP'd. It also made it easy to send follow up Thank you cards for guests that were in attendance.

Cons

Some guests called that would be attending instead of RSVP'ing on the event link and there wasnt a way to mark them down as RSVP'd on the guest list. I had to create an RSVP using my email for each individual that called to RSVP and then receive tons of emails from Eventbrite for each person on did a manual RSVP for. Other than that, the site worked perfectly for our event.

Review Source
 
 

Ellen from Ascension
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Eventbright-Herotage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We use this program at Heritage Chirch for large events at Church. We were able to put an app on our phone to order tickets for special events

Cons

I don’t have any cons. This app was very easy to use and loved I could put application on my phone

Review Source
 
 

Shelby from Splunk
Specialty: Software & technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Great ticketing platform for any size event

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you want a simple ticketing platform for your event of any size Eventbrite is a great tool.

Pros

Easy to use platform with the ability to customize your ticketing needs and reservation management. Works great for for free and paid for events.

Cons

I have not come across any cons after using the service as an end user and organizer. The platform has come a long way.

Review Source
 
 
 
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Showing 1-20 of 1,010

Kirinos from Aristotle university of Thessaloniki
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Amazimg quality software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really like the fact that it has many features and it is fast and good

Cons

It is quite complex for people new to skype

Review Source: Capterra
 


December 2018

December 2018

Eventbrite for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Eventbrite because we do not have other options at the moment. But we are evaluating less expensive options for our members to use.

Pros

The software is easy to use. Events, email lists and blasts are easy to set up.

Cons

The software is fine, but the cost to use is too high, specially for non for profits.

Review Source: Capterra
 

Nicholas from Software
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Eventbrite manages every aspect of your events efficiently

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I'm only an end user for Eventbrite - but I have used it many times to subscribe to various events, paid and free and it's always been amazing. Even when getting registrations for Defcon talks, Eventbrite did not choke when thousands of users were trying to get limited tickets to specific talks.

Cons

It can feel a little clumsy sometimes, but in general it's quite good.

Review Source: Capterra
 

Joe from Walgreens
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Best software for upcoming events!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've used this software to set up events for my business and it works wonders!!

Cons

No issues and i dont expect to have any issues as this program is easy to use!

Review Source: Capterra
 


December 2018

December 2018

Very easy to create an event!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We had to create an event for our local branch and it was very easy to set up and use. They offer all the features you need to organize an event, get RSVPs and communicate with your audience.

Cons

It was slightly complicated to use initially, but if you know someone who has used it before, it can be straight forward.

Review Source: Capterra
 

Lindsey from NTF
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

It Does Its Job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It does its job. I was part of a team using Eventbrite to set up an event once and all in all it was a fair experience!

Cons

It was a little confusing to figure out some of the settings/ wasn't as intuitive to use as I would have wanted.

Review Source: Capterra
 


December 2018

December 2018

Simple event management

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Whether paid or free it allows us to manage adhoc events in one place.

Cons

We still need to run separate system for day to day bookings covering multiple time slots.

Review Source: Capterra
 


December 2018

December 2018

Great App!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It's very easy to buy tickets to events with this app.

Cons

I can't think of anything I don't like about Eventbrite app!

Review Source: Capterra
 


December 2018

December 2018

Eventbrite worked for what I needed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It worked well when I needed to RSVP to the event and find the info about it.

Pros

The event I wanted to attend was available through Eventbrite and it had all the information on it that I needed.

Cons

It was just a little clunky but they've been making it better with updates.

Review Source: Capterra
 


December 2018

December 2018

Eventbrite Newbie

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

For small businesses looking to promote events, sell tickets or increase recognition this is a great cost effective way to do so!

Pros

I first discovered eventbrite from an invitation to an event. The ease of use, professionalism and quality was great.

Cons

Customers that aren't familiar with technology may have problems getting tickets.

Review Source: Capterra
 

David from Granite Bay Robotics
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Awesome tool to manage registrations for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Event Registration / Attendee Management

Pros

I liked the UX/UI experience for users the most. Eventbrite makes it super easy to manage events and also for users to signup and register to attend events. This makes the organization process much nicer to manage the registration process for events.

Cons

Can't really say there was a big con. But, I guess Eventbrite pushes users to organize their event through their website instead of pushing users to white label and have users signup through their own website for the event.

Review Source: Capterra
 


December 2018

December 2018

Great For No-Cost Ticketing

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Highly satisfied! Eventbrite is a regular tool for me as a business owner!

Pros

I use Eventbrite frequently for my business when I want to have a tracking website that's a bit more professional and polished than a simple Facebook event page. Eventbrite pages also integrate with Facebook, so you can still share and market your event seamlessly! I enjoy using this website b/c my clients receive my call to action (you're invited, please RSVP), without having to pay for a ticket (if I choose), but they still go through the steps of signing up for a ticket, hopefully giving a greater sense of commitment and obligation to attend, vice just clicking "yes" or "no" on a FB event, which is highly noncommittal.

Cons

I haven't yet mastered how to keep an event private but still have it come up in searches on Eventbrite. I wanted my clients to be able to search for the event (in addition to having the link, you know - cover ALL possibilities), but the only way I could make my event searchable, was to make it public - open to all.

Review Source: Capterra
 


December 2018

December 2018

Great way to get people to your event

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really enjoy how user friendly this application is and how easy it is to quantify the amount of people expected

Cons

There isn't much I dislike, but if I had to pick something it would be the amount of pictures to showcase the event

Review Source: Capterra
 

Jill from MTM agency
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Love Eventbrite!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Eventbrite is the best place to go for info on events in your area, bar none.
It just has so much info and links to website of events to buy tickets etc. Perfect one stop place for events!

Cons

I love this software and have zero complaints at all.

Review Source: Capterra
 


December 2018

December 2018

Ticketing and event engine

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Relatively simple to use - used elsewhere so large familiarity with product

Cons

Always seems to have more blotware and 3rd party ads associated with it

Review Source: Capterra
 


December 2018

December 2018

Just enough features to get the job done

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has everything you need to pull off an event and manage the event participants. Definitely the tried and true event technology!

Pros

Eventbrite is probably the best player in the events space because it's user-friendly and it has all the capabilities you need to pull off a great event and notify people. It tracks registrants and disseminates the information about the event efficiently.

Cons

It's a little clunky and old-fashioned-- the UI could use an update and it can sometimes be complicated to register. Minor things like having to scroll for a long time to select a drop-down option.

Review Source: Capterra
 


December 2018

December 2018

Easy to Host Events

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, I think their service is awesome and handles almost all of the administration for hosting both free and paid events.

Pros

Eventbrite is super simple to use, and allows a lot of features even for free events without paying a dime for their service. That said, they handle all invoicing and payments, etc, for a pretty fair fee structure.

Cons

They offer reporting on nearly everything, which is great. That said, it's not super intuitively organized, so I've, on multiple occasions, had to search around for specific data points before I found them.

Review Source: Capterra
 


December 2018

December 2018

Events your way

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Love the ease of using it to get all my events organized.

Cons

The least I liked about it is that I just cant get enough.

Review Source: Capterra
 

David and Kylie from David & Kylie Knight - ILLUSIONS
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

I would and I have recommended Eventbrite to others!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Eventbrite allows you an easy solution to hosting an event with a classy and seamless appearance

Cons

The only downside to Eventbrite is the slight learning curve especially when bringing new people to use the system.

Review Source: Capterra
 

Amy from Amy's Sweet Treats
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Keeps your event organized

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Everything you need to host a successful event in one software package.

Cons

I have no real problems with this software.

Review Source: Capterra
 
 
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