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Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8About Badger Maps
Badger Maps is a field sales management solution that offers planning, routing and scheduling features, combined into one integrated application. Badger Maps is cloud-based and also offers Android and iOS mobile apps for using the service on the field.
The map-based interface offers several filters for helping sales reps manage customer relationships in their territory. Badger Maps also supplements new lead generation by displaying prospective clients on their filtered map. Field users can select prospects by industry, overlay them with current customers and explore new leads for their business.
Badger Maps allows users to schedule and deliver optimized sales routes with recommended driving directions and live traffic. It can also connect to customer ...
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Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2018
Sara from New Horizons Home Health Services
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
This is hands down the best app I've ever used.
Pros
The convenience and ease of the app. It simplifies my travel and saves me so much time. I do traveling nursing and this app keeps everything I need to document and chart correspondence all together and easy to find. What would normally take me at least an hour to track my day and document communication between patients is now only taking maybe 10-15 min. If I need to change something it's just as easy to modify on the go without having to reevaluate my entire day.
Cons
I love everything about it! Maybe if there were one thing I could think of and it really isn't that much of a dislike but more so something that would be handy is the ability to lock in a time of visit so that it would have to be that time and move other visits around those ones.
Response from Badger Maps
Replied February 2018
Hi Sara, Thanks so much for your amazing review! It's great to hear that Badger saves you so much time. About your last point, you can indeed lock in a time for a specific appointment and have Badger plan all other meetings around it. When you see your current route, just change and select a certain time for the meetings you have fixed and optimize your route from there. Feel free to give us a call at 415 592 5909 if you have any questions!
April 2019
Christina from Polymershapes
Company Size: 501-1,000 employees
Industry: Plastics
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Senior outside sales with a large territory
I now have mapped all 147 clients and I am able to record all calls as well as impress my Supervisor with the details on my weekly call reports
Pros
I was struggling to get to all my clients on a regular basis and also find new prospects. With Badger I have been able to maintain person contact as well as locate new prospects in the call area.
Cons
It was a bit hard to get started because of all the features. But I quickly learned that using my computer instead of trying to do everything on my cellphone definitely made learning a lot faster
June 2017
Steve from Diamondback Drugs
Company Size: 201-500 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
June 2017
Frustrated, disapponted, angered, and now indifferent...
Ability to route my day and choose the most time effiicient path.
Pros
The traffic abilities from the map screen and being able to route my day and or territory.
Cons
Badger has had a poor ability to reliably keep notes that I have entered. I have been frustrated losing key info on numerous occasions. I stopped reporting the issue because it kept happening so often. I do have to keep separate notes with key contact data because I cannot trust that the info will be there when I need it from Badger. The red map points of accounts I have on the map will often have to be tapped several times for the account to be accessed. The action will either stop and not load or the app will switch to the blue Google badge. I have made the request at least twice in the past that the red account points need to be larger so that they can be accessed easier and not covered up by a blue location points. I know how to turn off the blue Google points but, I would like to have these locations present on the screen and have access if I choose. Why can't the red points just be larger on every screen? I.e. When I magnify the map screen the red points are often covered by the blue Google points or badges and I have to press items several times to find the red account badge.....I have worked for several companies and have experienced numerous types of CRM-like systems. Badger has probably been the most frustrating and unreliable to work with.
November 2020
DAVID from CRARY INDUSTRIES
Company Size: 201-500 employees
Industry: Machinery
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
HIGHLY RECOMMENDED
My manufacturing company changed from the traditional wholesale distributor model to dealer direct. As a result, I inherited 300+ dealer locations in a 4 state area. Where to begin visits and in what order was the dilemma. Badger maps was a godsend in logically laying out visit routes. A big plus as well was being able to refine which accounts to visit based on previous sales activity and end user groups they serve. I should also comment that their aftermarket support is #1. Anytime I have had a question or a glitch to resolve they have been back to me within a few hours, sometimes minutes. As they grow, I hope they keep up this level of support.
Pros
User friendly and highly efficient. The interface of laying out routes on my laptop and then having them on my I phone has made it a breeze to begin travelling to visits first thing.
Cons
Not much I don't like about it. Have had a few glitches that Badger helped me get through.
January 2019
Robert from Skandacor
Company Size: 11-50 employees
Industry: Printing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Route Planning Simplified
I dumped an entire csv file of cold leads from sales genie into Badger and then gave them all ratings etc. then I was able to strategically plan daily and weekly routes to maximize my sales efforts in the field and minimize drive time. This software helps make sure that you leave no stone un-turned in the sales field!
Pros
Has one of the highest stops per route allowed in the industry, most other software companies limit you to 12-16 stops per route, Badger gives you 23. Very easy to use on desktop and mobile, this app has saved me so much time on the road from planning routes to visualizing and prioritizing stops and tracking last check-in time etc. They also send you a CSV file each week of all of your activity which is excellent for going back and making sure you followed up on all actions needed.
Cons
I don't really have any cons after using this software for 3 months, it's all positive!