FReD is a hybrid mobile field service reporting and management solution that can be deployed either on-premise or hosted in the cloud. It is specifically designed for field marketing and retail field operations.
FReD enables field workers to generate reports and take pictures of assets, both of which can be sent back in real time. Workers can also place orders while in the field and access their individually mapped journey plan and view data from the stores they’re visiting.
In addition, FReD helps users to create routes and define plans for their journeys and map out plans to include various users in their doings. Along the journey, users can collect data and place ad hoc calls. Users can also monitor pending calls and mark off tasks as appropriate. There’s also a platform within FReD for users to take and save photos of issues or examples they see on the job.
Services are offered on a monthly subscription basis that includes support via phone and email.