





Start Up Page






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About NetDispatcher
NetDistpatcher is a cloud-based system for field service companies that was developed for both office staff and those out in the field. It’s used by professionals in landscaping, HVAC, manufacturing and other verticals. The system has tools to help users navigate through the sales process, place work orders, dispatch calls and invoice for work. It also offers a module for customizable reporting.
NetDispatcher’s scheduling and dispatch tool offers drag-and-drop capability and real-time dispatching. Field users can view their jobs for the day, update orders for invoicing and more. GPS tools give office personnel the ability to track who’s out in the field, and where.
NetDispatcher provides a customizable sales repor...
Start Up Page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.0
Customer support
4.5
Functionality
3.0
Likelihood to Recommend
Not likely
Very likely
July 2016
Yousuf from Qatar Limousine
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2016
Limousineonline transportation
Experience with uber same as pick &drop service transportation use this software customer &drivers
Pros
Customer trip requast
Cons
Pick &drop
December 2016
Aldo from MEXICOM LOGISTICS
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
December 2016
NET DISPATCHER
very nice software, easy to use and useful for day to day activities.
Pros
user friendly
Cons
costly
October 2016
Blake from Garden View, Inc.
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
1.0
October 2016
Never got off the ground - buggy software full of 'custom service charges'
-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process. -Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up. -DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation. -They promised new development and functionality such as inventory functions that they never released -The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs. I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.
Pros
if it worked properly the feature set seems nice
Cons
- reports are VERY basic - extra fees - didn't function for us
January 2015
Brad from P3C Technologies LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
January 2015
Never met a more flexible software company
Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....
January 2015
Raymond from Dynamics Southwest
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2015
Top-notch dispatch software
Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use. Despite that, it's a very powerful and effective tool for managing the fleet of vehicles and the service jobs they perform day in and day out.