About Quickbase Field Service

Quick Base is a cloud-based low code application development platform that gives more power to your field teams and makes customers happier. Innovative organizations use Quick Base to communicate real-time info to teams across multiple locations, instead of relying on flawed spreadsheets, emails, or inflexible tools. Field teams can manage proposals/work orders, projects, assets, vendors, EHS incidents, financials, and more. Quick Base can be configured in days, updated in seconds, and integrated with other core processes/systems. Increase efficiency, reduce costs, and make smarter decisions by unifying accurate data and establishing processes that match the exact way you work.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

217 Reviews of Quickbase Field Service

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(117)

117

4 stars

(80)

80

3 stars

(14)

14

2 stars

(3)

3

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 217 results

February 2016

George

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

February 2016

Quickbase: the the missing link between applications and and business owners

I have used Quickbase for about 2 years now, and I have needed to create the application for my company from scratch. After having dabbled with the likes of designing a SQL or Access database, to creating a seemingly easier FileMaker application, Quickbase ended up winning those, hands down. From a UI/UX perspective, Quickbase is a very intuitive products. You will immediately notice the attention to detail in designing this product the very first time you run into an error in a formula, or any design element. All feedback from the application is so detailed to the point where it practically resolves the issue for you. No other application has ever done that for me. Furthermore, it allows even a non-technical user create fairly complex applications that are far from achievable using a normal database product. Even if you are looking to create certain more advanced functionality in Quickbase, for instance, interacting with other applications via the API, you have native connectors within Quickbase which is constantly growing, and you can use applications like Zapier to further than integration without requiring any programming knowledge. I can write about the benefits of this application for pages, but, I will just say that, if you are drowning in Excel sheets to run your business, and have no way to link your data in an elegant way, do yourself a favor, and check out Quickbase for this purpose.

Pros

- Easy of use (Great UI/UX) - Flexible Interface - Scalable - Supports a full API for integration to virtually any other application - Allows for scaling to a multi-user application, allowing for complex workflows to match business process. - It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums. - The community support is fantastic, and their support is very quick and efficient.

Cons

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality. I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Response from QuickBase

Replied February 2016

Thanks for the fantastic review, George! Glad to hear QuickBase is working for you and your organization. We are always working to enhance QuickBase -- including updating our reporting options -- so please stay tuned for great new features in the future!

December 2020

Cody from Trintech

Company Size: 501-1,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

Quick Base is a solid way to visualize and share data with controls

I have used Quick Base for a long time, and can get around easier than many of my colleagues. I view that as a mark against Quick Base, but overall it serves well as a place to store and visualize data for a distributed team.

Pros

Quick Base is a solid way to visualize and share data with controls. It serves well as a data repository and tool for displaying large data sets.

Cons

Not as intuitive as some of the competitors, sometimes it takes 2-3 menu clicks to get where you're going.

Reasons for Switching to Quickbase Field Service

Much better collaboration and visualization for our team.

May 2020

abe from IfundCO

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

May 2020

Disturbing Relationship with a company that should be there for your success

In the begining, we started using the app. everything was great until about a year in. im not happy and for the investment, take my advise, SPEND the Extra money and just use Salesforce they arent the best platform for no good reasons. we have already started using Salesforce and have befitted from the switch Greatly.

Pros

This App is basically an excel sheet on steroids.

Cons

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Reasons for Choosing Quickbase Field Service

I thought it would be the same quality for a cheaper price, we were all wrong.

January 2017

Brad

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2017

Quickbase transformed our business

My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

Pros

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Cons

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

September 2015

Michael from PoliOps

Verified Reviewer

Company Size: 2-10 employees

Industry: Political Organization

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

September 2015

Quickbase: Easy to Learn, Rewarding to Master

I have been using Quickbase since July of 2011 with my consulting firm that specializes in making Operations, Logistics, and Finance-related applications for many clients in the Washington, DC area. Coming from a statistics programming background, I found it very easy to start making simple relational databases and customize the user experience to my liking. Over the years, Quickbase has only gotten better in offering more options and polish, while still remaining stable and very robust for any number of use cases. One downside to being such a broad tool is that our clients sometimes don't even think to ask if something can be done in Quickbase, and instead wasting money on a more targeted application that is more out of the box ready. We commonly find that with new clients, making a simple app starts to open up the "what ifs" in their mind on what can be done in Quickbase. This is made even easier these days with the Quickbase App Exchange, showcasing beginner level applications, and the new Quickbase Sync which allows out of the box (one-way) data transfers from several 3rd party applications. Overall as a developer, the more time you put into exploring what Quickbase can do, the more possibilities there are in meeting requirements for potential projects.

Pros

Easy to set-up, but has a lot of depth for those willing to take the time to learn. Low-code and great for experienced Excel and Google Sheets formula writers.

Cons

They are working on this, but the front end often receives complaints for looking too plain. Also the summary aggregation reports are in need of some TLC, and adding more functionality for picky executives who want things to look a certain way. I hope the attention they are putting into the very nice looking graphs and charting options is turned to Summary Reports soon!