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Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10About SAMPro Enterprise
SAMPro Enterprise by data-basics is a field service and construction management solution that offers modules such as Service Dispatching, Mobile Workforce, CRM, Analytics, Quoting, PO, Inventory and Requisitioning, Preventative Maintenance Processing and more. The solution utilizes a proprietary rules-based management feature “Call Escalation Manager” that allows users to implement rules and automate routine activities to manage the workflow of a service company. It alerts the employees to potential problems in their early stages and allows businesses to apply their core rules.
SAMPro has a feature called TechAnywhere, which gives techs in-the-field access to current information and work orders via Android devices. Techs can change the status of work orders, add labor, material and inventory and capture signatures as they are completing tasks. Other TechAnywhere features include credit card processing, time stamping, GPS integration, document management integration, real-time equipment and metric lookups, quoting and refrigerant tracking. Support is offered via phone and email.
5 Reviews of SAMPro Enterprise
Average User Ratings
Overall
4.60 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
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Showing 1-5 of 5 reviews
October 2017
Brittney from GroupOne
Company Size: 11-50 employees
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
SAMPro review
Great accounting and service management solution.
Pros
The alert feature sends notice to the needed employee to assess the problems on the early stages and allows automation of routines to efficiently manage the workflow.
Cons
The TechAnywhere feature that gives in the field access to current info and orders is only through Android phones so those with iPhones don't get the feature.
April 2018
Anonymous
Verified Reviewer
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
This software offers a wide range of service management solutions!
Pros
The scheduling and management features are excellent for any business and it is very simple and easy to lean how to use.
Cons
I have not encountered any issues with this software as of yet and I have not heard of any complaints from our team members who are using it. Overall I think SAMPro is great!
March 2015
Dale from Southeast Mechanical
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2015
simply the best out there!
Our company was methodical in looking at 5 different software products and found SAMPro hands down to be the best. They have been around over 30 years and understand the service industry.
November 2016
lyndsey from CRYSTAL CLEAR WATER
Company Size: 11-50 employees
Ease-of-use
3.0
Functionality
4.0
November 2016
Under Consideration
We are currently comparing this company with a couple other programs to use
January 2017
Bruce from R&B services
Company Size: 2-10 employees
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
This is a Quality product.
It didn't take very much time for me to familiarize myself with the product. I believe that even those with minimal experience using this sort of software can grasp swiftly.
Pros
Its easy to comprehend