





Call center management






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Trimble PULSE Service
Trimble PULSE is a modular, cloud-based Field Service solution for midsize to large companies in a variety of industries worldwide. It’s suited for a service companies that specialize in anything from plumbing to property maintenance, to HVAC, pest control, and more.
Trimble PULSE offers configurable and customizable mobile applications to connect technicians with the back-office, customers, equipment, and inventory in real time. Key functionalities include Contact Management, Scheduling and Dispatch, Work Order Management, GPS Tracking, Inventory Management, and Billing and Invoicing. Trimble’s automated scheduler and dispatcher helps service technicians stay on top of changes as they happen throughout the day, and prioritize emergency work with ...
Call center management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Overall rating
4.00 / 5 stars
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May 2018
ronald from FUNDACION VIVIENDA
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2018
It adapts to any type of company, regardless of the service it provides.
Integrated route planning, with GPS tracking.
Pros
What I like most is that it can be configured with smartphones in a personalized way, to have a better communication with the staff outside the office.
Cons
What I think they have to develop, is to work with the Linux operating system, that would give you greater advantage in the market.