BrokerPro Software

Pros

Started out with this software at a previous company, it is very easy to use and has a lot of features. Although I do not currently use the software, It was quick to learn and a user friendly platform. Very efficient to just click and go to the section you need.

Cons

Nothing really negative to say, I only used the software for a short period of time, but during my usage I did not have any negative situations at all.

Pros

Rate confirmations on the go, access from any device, and great front page/load list for complete daily snap shots of loads.

Cons

We could use more information in the load list for researching pricing but the developer improves the functions monthly so we believe that will come.

The software's features expand with your business growth!
No Cons - The company has been very responsive to any of our inquiries about the software. They often use customer feedback to enhance the TMS features.

Pros

Favorite feature is the Import Carrier function. The BrokerPro software integrates with Saferwatch risk management, which allows users to import Carrier profiles directly into BrokerPro. This feature saves data entry time for all New Carriers.

We at Centerline started our company back in 2004. We started using Broker Pro at this time and continue to us this product today. We have over 13,000 Carriers on file and 7,000 Customers. All this information can be found within seconds, listed by any field you choose- State, Equipment type, MC#, DOT # - anything. We import invoices from carriers to Quickbooks and Pay carriers from Quick books in one easy step. Yearly and Monthly totals by customer or carrier is a click away.
I could go on forever and most likely haven't even touched on all the features we use. Even with all the records or 45,000 load alone, this program hasn't slowed down.
Highly recommend this to anyone and the customer support is excellent.

Pros

Simple to use - yet provides any information you could possibly need. And when having multipal employee's - if a carrier is on the do not use list, everyone knows it and why. Integrates with Quickbooks making invoicing and record keeping simple as a click of a key.

Cons

Nothing.

Advice to Others

Buy it- Use it - it will make you successful

I have been using software from this company since 2004. It is very easy to understand, and to use. Anytime I have question, it gets answered with in moments. I would recommend this to anyone. Joe makes sure this software work for us, the Brokers, who use it daily, not for his company. Suggestions for improvements have been taken to heart and Joe and his team make sure we have an easy process to use this software. This software does everything I need.

Pros

Good platform for small and mid-size brokerage. It has all the functionality we needed to run the brokerage operation.

Great platform for a small broker that needs full TMS capability. It has all the functions needed for a great price.

Great platform for a small broker that needs full TMS capability. It has all the functions needed for a great price.

We use the system for managing agent offices within our company. It works well to setup multiple users and keep reporting in one place.

Have dealt with Infinity Software and Joe since our inception in 2002. Could not have gotten the features that our software contains for anywhere near this price from their competition.

Pros

Ease of use. Rate confirmations are able to be faxed or emailed with the click of the mouse. Accounting functionality is also top notch.

Cons

Can't think of any negatives.

Advice to Others

Anytime if there has been a problem in the years we have done business with Infinity and Broker Pro, they have been responsive and their interest has been in getting us back up and running quickly and with the least amount of downtime. I can't say enough good things about Joe and his team.

We have been a BrokerPlus user for MANY years! Thankfully it is pretty flawless and meets all of our needs!

Pros

Ease of use and the ability to interface with Quickbooks & posting sites is a huge help for us

Advice to Others

For our company, best money we spend every year!

We have been with them from our start up, as we have grown and added people ISS has provided the customer service we have come to expect to get our people up and running.

Pros

Very easy to bring someone on board and introduce them to the brokerage program. Easy to move through the different screens, from adding a new carrier or customer to load details.

Advice to Others

Pay for what you need, not just what somebody is trying to sale you...

It's easy to use and the service is the best. We use it on a daily basis to dispatch trucks and invoice clients. The best feature is you can do it from anywhere.

Pros

Everything is at your fingertips and user-friendly.

Cons

N/A

Advice to Others

Don't hesitate it is very worth it and sevice is second to none.

Broker Pro is what I depend on to enter and keep up with every truckload or less than truckload shipment I handle. Once your information is entered you have the option to save and never have to re-enter. Whether it is an entire load, carrier, shipper, or receiver it is stored for future use.

Pros

The ability to copy and store all info. Being able to look at your numbers in the accounting function at any time. And, one of my absolute favorite functions is the ability to go straight to the 'Safer System' while in the software to verify a carrier.

Cons

I have no complaints. It has served my company well.

Advice to Others

The ability to import and export using this software along with QuickBooks is extremely helpful. It saves backtracking and having to enter the same information multiple times.

After spending months searching for software to meet my client's needs, I came across BrokerPro. It seemed robust and straight forward, which proved to be the case. We needed some modification to the software, which was accomplished is short order. This gave my client exactly what they needed, and at a reasonable price. Client happy... I'm happy!

I am a previous user of BrokerPlus but recently upgraded to the web-based BrokerPro. The ease of use is unrivaled. There are tabs that allow you to easily switch to carrier info, accounting, and document management. Also, everything is color-coded, so it is easy to understand exactly what screen you are in (green for revenue & red for expenses). BrokerPro is written for the brokerage environment, it is not trucking software that has been 'upgraded' to work for a brokerage. The key is that it takes about a minute to build a load, assign to a carrier, and then email out the confirmation. HIGHLY RECOMMEND

Can't say enough good things about Broker Pro! Have used other broker software and have never had the ease of use, reliability, plus the excellent customer service as received from ISS. I'd recommend this software for any size brokerage as you'll find that it will more than meet your needs at an affordable price.

I have have used ISS since 2004. The new BrokerPRO program is very easy to use. I can type in a load and send it from my cell phone. I love how the program is simple and does everything I need. I like that I can click on a report and the information I need is always up to date and available.
The customer service and support is 1st class in my book. Joe listens to what we would like to see the program do and has a fix for us. I would recommend this to anyone in the industry.