ITS Dispatch vs Samsara

ITS Dispatch has 292 reviews and a rating of 4.45 / 5 vs Samsara which has 211 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (292)

4.29 / 5 (211)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 8, 2020

May 9, 2021

Pros/Cons

  • Pros

  • easy to learn,good support,many functions and priced reasonable

  • We have used this TMS for 10 years and love it.

  • Cons

  • Clunky UI which makes navigating the site somewhat difficult at times. Not always easy to know which product suits your current need.

  • Was not happy about the cost and the fact that it was not directly connected so putting loads on it would not directly post those loads on Internet Truckstop.

  • Pros

  • Easy to use. Support is great. Up to date information.

  • I love how easy it is to use and navigate. It is very user friendly

  • Cons

  • Some harsh events are not really harsh, it does take the ai some time to learn.

  • I think the sound quality is uneven and can be improved. The video retrieval process is very helpful but clumsy and needs to be improved.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

54 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos