ITS Dispatch vs Teletrac Navman DIRECTOR

ITS Dispatch has 292 reviews and a rating of 4.45 / 5 vs Teletrac Navman DIRECTOR which has 39 reviews and a rating of 2.87 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (292)

2.87 / 5 (39)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

2.5 / 5

Customer Support

4.5 / 5

3.0 / 5

Functionality

4.0 / 5

3.0 / 5

Last Review Written

October 8, 2020

February 10, 2021

Pros/Cons

  • Pros

  • easy to learn,good support,many functions and priced reasonable

  • We have used this TMS for 10 years and love it.

  • Cons

  • Clunky UI which makes navigating the site somewhat difficult at times. Not always easy to know which product suits your current need.

  • Was not happy about the cost and the fact that it was not directly connected so putting loads on it would not directly post those loads on Internet Truckstop.

  • Pros

  • Ease of use. Precision of product. And customer service

  • its cheap and the gps system work , other than that very disappointed no other pros for teletrac than those

  • Cons

  • Dashboard is slow and laggy, no matter what computer you use. Often having to close the window and re-open it so it's responsive.

  • Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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7 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos