Route4Me Software


 

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another.

Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a “command center,” where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes.

Route4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS. It was founded in 2009 and is available worldwide.

 

Route4Me - GPS tracking
 
  • Route4Me - GPS tracking
    GPS tracking
  • Route4Me - Detailed reporting
    Detailed reporting
  • Route4Me - Route optimization
    Route optimization
  • Route4Me - Route planning
    Route planning
  • Route4Me - Unified map view
    Unified map view
  • Route4Me - Mobile devices
    Mobile devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

95 Reviews of Route4Me

 

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Software Advice Reviews (3)
More Reviews (92)

Showing 1-3 of 3

Jarrod from Owens Transportation, Inc.
Specialty: Delivery service
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Bad customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I will look for a routing service with greater customer support.

Pros

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Cons

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

Review Source
 
 

Kyle from Cascade Engineering
Specialty: Garbage/waste management
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Very In-depth routing suite with innovative features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Really like they way that Route4Me is setup. We used the software for our waste collection business and enjoyed the amount of levers that could be used to fine tune and improve the routes. Their sales staff were extremely helpful in demoing the platform and their trial period was great to try out our need specifically.

Cons

Unfortunately, we needed something a little more simpler. Our needs specifically surrounded requiring each vehicle to have a unique departure and termination address. Route4Me offered the services of their in house development team, but we ended up finding another solution to meet our needs.

Review Source
 
 

Adam from Asco Equipment
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Experimenting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Provided a 7 day trial with no credit card needed, easy to use, provided a dashboard for overall summary of performance

Cons

Not integrated with Quickbooks, it seemed too expensive for a small business that houses 4 to 5 employees

 
 
 
Showing 1-20 of 92

James from IT Services
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This is the first routeing software I’ve used. It seems to work well.

Pros

Once you learn it , it is fairly easy to use.

Cons

I have to use two buttons to add a stop.

Review Source: Capterra
 

Charity from Amazon
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Very accurate app!! Thank You

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Quality

Great experience!

Pros

I loved that this app can sync with my maps app on my phone. It was accurate and i am so glad i found it because i drive for a company who uses a map app but my palm pilot died and i had no way of routing myself to the rest of my stops! I will definitely be keeping this app!

Cons

There was not one thing i didn't like about this software!

Review Source: Capterra
 

Judy from CI
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

NOT userfriendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

It was Not good! I spent 3 hours in one night alone trying to get it to work. Useless app.

Pros

It has potential. This field REQUIRED 17 characters.

Cons

It would only take 17 addresses. It would not optimize. I called customer service, Finally got a voicemail and then never received a call back. I watched YouTube videos that just described features to market and sell the app, not answer FAC’s or show a Detailed tutorial. The tutorial in the app is useless, just shows you how a few “buttons” work. I would never purchase this app if their free trial can’t show me what it can do, therefore if this is what it can do I would not use it or recommend it!

Review Source: Capterra
 

Crystal from Elitch Gardens Theme & Water Park
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Shared

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Not sure yet- I’m just starting it. I loved the map idea

Cons

Not sure. That I’m doing this part before use

Review Source: Capterra
 

Joe from Self employed
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Love this app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love this app, my delivery time and the maps accuracy is outstanding

Pros

Easy to use, only app that optimizes the routes. Love the fact I can speak the address instead of typing it. Saves time

Cons

Hard to click on arrow on right for directions and still having issues if I want to move one to another spot.
Would like it if you had a choice to optimize or not. Sometimes we are told which place to go in what order

Review Source: Capterra
 

Jeremy from Farm
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Paid for the app and it never worked

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Very bad

Pros

I called customer service multiple time and they just keep hanging up on me. They keep crashing me and the app does not work properly.

Cons

Everything. I just called them right now and was disconnected

Review Source: Capterra
 


November 2018

November 2018

Route ME

Ease-of-use

Functionality

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Support

It is the best use of entry time that will keep me in an organized approach to cold calling!

Pros

This software organized my life to the utmost. I was always trying to figure out where to go first and then wandered around looking for the next address.
this kept me on a mission.

Cons

loading it on my iphone took me a bit and then figuring out that I did not need to enter my starting location..

Review Source: Capterra
 

Carol from The Schultz Family
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Thank you Route 4 Me!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me.

VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver’s route. Saves money in gas

Cons

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.

Review Source: Capterra
 

Joseph from FE
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

My route/usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

I deliver for a living and still have difficulty in setting up my stops/locations.

Pros

First time user/software looked useful but its not easy to use without prior attempts.

Cons

Typing and setup not easy I kept trying to enter and setup stops from my origin location and such but the operation was not smooth.

Review Source: Capterra
 

Susan from Health, Wellness & Fitness
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Novice

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Functionality
Product Quality
Quality

Not sure the app was designed for house hunting tour but seems the this would be the perfect activity for this application

Pros

As addresses added, the route can be updated to accommodate.
Appears unlimited number of addresses can be added- I’m trying to use to review potential rentals or houses for purchase

Cons

I had to purchase to add more than a few addresses to the route, didn’t realize as I added new, the ones entered previously were removed to stay under the number - as far as I can tell.
Still learning how to save a route without starting a new route- a little confusing

Review Source: Capterra
 

Frank from Sky Ireland
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Great app BUT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app

Pros

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Cons

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

Review Source: Capterra
 

George E from G Floore Travel Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Route new day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

end results are good. need manual on use.

Pros

unlimited use and can be seen on iPhone.

Cons

no manual on use of product. need more explanation on set up.

Review Source: Capterra
 

William from CMC Recycling
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Great free service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very pleased and would recommend to everyone.

Pros

Free and has all addresses. Very easy to type in and it recognizes addresses.

Cons

Nothing. Pleased with all the features and would recommend to everyone.

Review Source: Capterra
 

Lorraine from Farms
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

life saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

I use this app on a literature route and it cuts down on my miles. Don't have t ask Google maps where to go next.

Pros

Saves a lot of time out on the route, can plan it all out at home.

Cons

Sometimes the syncing with email can b a problem

Review Source: Capterra
 


September 2018

September 2018

ongoing difficulties

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very time consuming to get the information downloaded to the program.

Pros

once you spend hours figuring it out its great

Cons

the directions for uploading data and the marketing of "Drop Box" which I could never get to work with my files was the least nice things about this program. Customer support was not getting it when I texted them either

Review Source: Capterra
 

April from Child Friendly Matters Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Fantastic product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fantastic experience so far

Pros

So easy to use, perfect for my needs and that of my company

Cons

Nothing to dislike about the software so far!

Review Source: Capterra
 

William from Care Realty
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

A Real Time Saver

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Route4Me is the perfect solution to plan my route for showing homes. Optimization is the feature that makes it all worth it.

Cons

I can't think of any at this point. Perhaps the integration with Google Maps could be a bit stronger.

Review Source: Capterra
 

Dave from MD Contractor Services, LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Fabulous App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Product Quality
Quality
Value for Money
Value
Support

The experience has been very pleasurable.

Pros

The ease of use and accuracy that the route is developed with is better than I expected

Cons

The cost for the free app is right on the money and there is nothing that is wrong for that price. If I had the need for the paid version, I'd buy it in a New York minute.

Review Source: Capterra
 

Nick from Combined Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Route4Me Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Product Quality
Quality

I work for an insurance company. Placing the location in the system is easy but after optimising to plan the route it takes it out of order than my appointments.

Pros

Its easy to download. Its also easy to see on the map.

Cons

Trying to go from one spot to another and transitioning to google maps

Review Source: Capterra
 

Steve from Top Notch Delivery
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

slow

Ease-of-use

Functionality

Product Quality

Customer Support

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Support

Was great initially. Not good now.

Pros

organized and easy to figure out how to use

Cons

After adding about 15 addresses, it slows to a crawl and becomes useless. I need to be able to input about 100 addresses/day all at one time. I used to be able to until a year ago or so. I tried calling support but no one responded to my call.

Review Source: Capterra