Finding software can be overwhelming. Software Advice has helped dozens of taxi companies dispatch and track their fleet vehicles for increased customer satisfaction and revenues.

Showing 1-20 of 26 products

Samsara

Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more

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Recent recommendations: 87 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Verizon Connect Reveal

Verizon Connect Reveal is a cloud-based fleet management solution suitable for small and mid-sized companies. Users can view all drivers on a map and automatically detect their behavior such as harsh braking, quick starts, hard corning... Read more

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Recent recommendations: 36 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Silent Passenger

Silent Passenger from Vehicle Tracking Solutions is a cloud-based fleet management solution that offers resources to track and manage moving assets and vehicles. It is designed to serve businesses of all sizes across construction,... Read more

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Recent recommendations: 15 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Limo Anywhere

Limo Anywhere is a cloud-based fleet management and dispatch solution for transportation operators and livery service providers. The platform enables businesses to streamline scheduling, booking and reservation management through mobile... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Locus Dispatcher

Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more

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Recent recommendations: 2 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Fleet GPS tracking by High Point GPS

High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more

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Platforms: MacWinLinux
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Trimble PULSE Telematics

Trimble PULSE Telematics is a Fleet Management solution that allows users to connect, monitor, and manage business's assets with fleet tracking and equipment monitoring software. Key functionalities include real-time locations of vehicles... Read more

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Platforms: MacWinLinux
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Titan GPS

Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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eSpatial

eSpatial is a cloud-based mapping software that helps share, visualize and analyze multiple layers of data by transforming spreadsheets into comprehensible maps and graphs. Primarily catering small to large businesses, the software... Read more

Platforms: MacWinLinux
Deployments: On premise
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GPSWOX

GPSWOX tracks the location of vehicles and field service workers in real time. It helps users track locations and information such as vehicle speed, fuel consumption and travel history. Users can receive notifications through the... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Vehicle Fleet Manager

Vehicle Fleet Manager is a fleet management platform that lets users create maintenance schedules, track vehicle expenses and monitor fuel consumption. The tool can also be installed on-premise and is suitable for various industries... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Teletrac

Teletrac Navman's DIRECTOR is a cloud-based fleet management tool designed to help businesses combine data and safety analytics, location tracking, driver-dispatcher communication and compliance within one system. The program is accessible... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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RASTRAC

RASTRAC is an on-premise fleet management solution for light vehicle fleets, large trucks, heavy equipment, construction and public safety vehicles. Primary features include GPS tracking, asset management and compliance management. The... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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FleetMaster

FleetMaster is a cloud-based fleet management solution for businesses that handle short- and long-term vehicle rental and lease as well as truck rental. Key features include vehicle management, customer management, GPS tracking, invoice... Read more

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Platforms: MacWinLinux
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Samsride Dispatching Software

Samsride is a cloud-based fleet management solution designed for taxi and limousine services, delivery and on-demand transportation companies. Samsride also provides a passenger app for customers to order rides and other customizable... Read more

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Platforms: MacWinLinux
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Oracle SCM Cloud

Oracle SCM Cloud is a cloud-based supply chain management solution that offers distribution, manufacturing, inventory management and fleet management within a suite. The product features product development, which allows users to... Read more

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Platforms: MacWinLinux
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FleetHolder

FleetHolder is a cloud-based fleet management platform for small and midsize businesses that features a fleet management toolset and intelligent dispatching tools. Dispatchers are able to assign jobs based on proximity and real-time... Read more

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Platforms: MacWinLinux
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Traxroot

Traxroot is a cloud-based fleet management application designed for small to midsize logistics companies. The platform is operating system agnostic and features standard fleet management tools, such as dispatch and scheduling, GPS... Read more

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Platforms: MacWinLinux
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Fleet Harmony

Fleet Harmony is a cloud-based fleet management solution that helps trucking companies and other organizations that operate large fleets, such as utilities and public services, to carry out management tasks and routines related to... Read more

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Taxi Mobile Solutions

Taxi Mobile Solutions is a cloud-based taxi dispatch solution for small, midsize and large fleet and vehicle companies. It allows users to manage on-demand and scheduled ride reservations. Primary modules of the solution are Admin... Read more

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Platforms: MacWinLinux
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Buyers guide


Last Updated: May 14, 2019

Efficient fleet managers need to keep several balls in the air at once—vehicle locations, mileage, fuel and maintenance costs, customer satisfaction, communication and more.

Luckily, technology has lessened the burden on taxi companies. Software is available to automate the daily time-consuming tasks that prevent you from growing your company.

This guide is designed to help taxi companies find the best software for their specific needs with descriptions of features, benefits and market trends that may impact your selection.

We'll cover the following:

What Is Taxi Dispatch Software?
Common Features of Taxi Dispatch Software
Benefits of Taxi Dispatch Software
How Is Taxi Dispatch Software Priced?
Market Trends to Understand

What Is Taxi Dispatch Software?

Taxi dispatch software offers the functionality necessary to operate an efficient fleet, improve service and boost revenues.

At the core of the system is a dispatch feature to ensure riders are picked up and delivered quickly using route optimization and GPS tracking for vehicle location.

In addition, mobile apps for both drivers and customers improve convenience and offer a similar experience as ridesharing companies. This helps modernize taxi operations and drive more bookings and repeat business.

Customer confirmation screen in Samsride taxi dispatch software

Customer confirmation screen in Samsride Dispatching Software

Finally, the backend features include reporting and accounting capabilities so managers can utilize all the data they collect to make improvements and identify trends.

Common Features of Taxi Dispatch Software

Each taxi software vendor will offer a different set of features and add-on modules that expand the functionality, but most vendors offer some version of the following:

Dispatch and scheduling Receive and respond to customer ride requests by notifying the most appropriate driver for the ride.
Alternative ride types Allows drivers to pick up different types of fares, including hailed rides or additional riders along a route. Riders can then pay for the trip through a mobile application.
Vehicle tracking Always know where each taxi is and whether it's carrying a passenger using GPS technology to pinpoint its location. Also track important details about each vehicle, such as mileage and fuel consumption.
Route planning and optimization Provides the most efficient route in real time to reach a customer or drop off location, as well as in-vehicle directions for driver.
Online booking engine Offers riders a way to book a ride from your company website and process payments. Some products include functionality to create a website with custom logos and themes to host the booking engine.

The online booking engine can also enable bookings from other websites and social media, such as Facebook.
Mobile app A customizable mobile application available for the driver allows them to accept or reject ride requests, view maps and ratings. A customer-facing app offers riders a way to book rides immediately or for a future time and date.

These apps also include payment processing functionality to complete transactions before or after the service, and capabilities to text or ca