About Teletrac

Teletrac Navman's DIRECTOR is a cloud-based fleet management tool designed to help businesses combine data and safety analytics, location tracking, driver-dispatcher communication and compliance within one system. The program is accessible on connected mobile devices and is used by both small companies and national corporations.

Key features offered within the DIRECTOR program, including two-way messaging that provide communication and routing; a control panel that is customizable by users so they can manage how they interact with their fleets; DOT-compliant electronic driver logs, eliminating the need for paperwork; safety analytics that track driver behavior with metrics and dashboards; and vehicle diagnostics, which help drivers fix issues before they beco...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

34 Reviews of Teletrac

Average User Ratings

Overall

2.92 / 5 stars

Ease-of-use

3.5

Value for money

2.5

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(8)

8

3 stars

(4)

4

2 stars

(0)

0

1 stars

(15)

15

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

November 2019

Dominic from Chattanooga Bus Company

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Chattanooga Bus Company

It has been a positive experience. I would recommend it to all.

Pros

Ease of use The phone App Customer support

Cons

Nothing really. Like all software, just have to get use and comfortable with the system.

March 2018

Manny from Dl Communications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Great Vehicle Tracking Software

Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.

Pros

It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.

Cons

Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.

December 2019

Tony from J&J Delivery Inc

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2019

Director review

Overall seeing where our trucks are, speed and traffic has been wonderful. Paying for a government issued product doesn't make us happy. And converting to team drivers has been extremely tough to find enough drivers. Expenses have doubled but freight is still the same.

Pros

Ability to monitor trucks/drivers. Track maintenance.

Cons

ELD in truck hardware fails to easy....cords being pinched. Installation varied each vendor. Functionality lacks at times.

October 2018

Daniel from TWO MEN AND A TRUCK

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

October 2018

E-Logs and DOT compliance

Have used the software for over 2 years and when it works well, it is great. More often than we would like, we run into issues with credentials, permissions, error messages, etc. that don't have a clear solution. Navigating through the software as an admin on the account is not intuitive at all and requires ongoing communication with the product developers.

Pros

The software provides a solution to stay in compliance with the DOT requirements for electronic logs, and manage the drivers and their workloads

Cons

There is a lot of backend work that remains a big question mark to the end user. Troubleshooting and navigating through frequent technical hurtles is basically out of the end user's hands. This wouldn't be an issue if support was consistent, prompt, and reliable but that hasn't been the case.

December 2019

John from J.D.RUSSELL

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Teletrac

Pros

Ease of use. Precision of product. And customer service

Cons

The change from AOBRD to ELD. Just the switch was long.