About Track-POD

Track-POD is a cloud-based fleet management solution that caters to businesses across various industries such as logistics, 3PL, manufacturing, distribution, courier services, food and parcel delivery and more. Key features include delivery management, safety management, vehicle tracking and routing, visual communication and proof of delivery.

Users can monitor arrival and departure time for different sites, use various analysis tools to generate reports and create a customized matrix of reasons for non-signing of documents. The solution also provides users with mobile applications for iOS and Android devices that feature electronic signing, geotags and timestamps, vehicle check, barcode scanning, drivers’ notes and more.

Additionally, Track-POD...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Track-POD

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

September 2018

grega from Pako - sign parts

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Great upgrade for service

plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, .... if your company does any deliveries you need their app.

Pros

ease of use. you bring delivery service online into e commerce and all inserts are traceble.

Cons

some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.

Response from Track-POD

Replied September 2018

We appreciate your review and will keep doing our best to meet your needs.

January 2020

Ryan from One Extra Guy Inc

Company Size: 11-50 employees

Industry: Package/Freight Delivery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Oneextraguy- Review

Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.

Pros

I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.

Cons

The preview option (optimizing yourself) works great. When the software optimized for you it doesnt allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)

Reasons for Choosing Track-POD

I liked the functionality better with track pod

November 2019

Liz from Westox Labs

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Automated Excellence

Pros

Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.

Cons

For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.

Reasons for Choosing Track-POD

Track-Pod's other competitors had shifty access plans and limitations on users, visibility for the routes, notifications for delivery/refusals, and delivery capture features.

Response from Track-POD

Replied November 2019

Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.

September 2018

Henry from 2 Guys with Knives

Company Size: 11-50 employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

September 2018

Good features, complex and not very user friendly interface

We really need help with the interface of the app because it does not adapt well to our company's delivery reports.

Pros

Its optimization system with several routes

Cons

Time restrictions, the app assigns people in the same time frame if they are located in the same address, even if they belong to different time frames, the app ignores these issues very often.

Response from Track-POD

Replied October 2018

Hi Henry, please let us know if you received our answers/solutions by email regarding the time restrictions and the interface.

July 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

July 2019

Good but not Perfect

Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.

Pros

Auto routing. Customisable POD. Drag and drop.

Cons

advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Cant edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries Have to add a fake job to start and finish to close the route loop and estimate return time.

Response from Track-POD

Replied August 2019

Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon. 6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop.