A unique and powerful platform

This platform has been a great success in taking paper-based processes onto mobile devices and producing bespoke reports automatically. The support is excellent and I highly recommend it.

Pros

I discovered Forms on Fire while researching platforms that could replace the paper-based systems of one of my consulting clients. No other platform offered the same level of flexibility, power and support. I can build exactly what they need without them having to bend their long-established processes out of shape to fit into a purpose-built platform. The results have been excellent - hundreds of hours saved per month and continuously improving. Forms on Fire integrates with their existing SQL database, and produces Word reports that use the existing template. This process is seamless, producing far more detailed and better-looking reports than alternatives.

Cons

There are features that lack some polish or ease of use (e.g. currently the sketch feature has some quirks when used for making diagrams rather than recording signatures), but the support team is always open to feedback and every concern I have raised has been either addressed immediately or I have been advised that it is being considered for development.

Easiest to Implement!

Very pleased with the ease of developing our forms, distributing, updating, and collecting the uploaded data . The drag and drop interface for forms is outstanding and the help files make it easy to develop any workflow you can imagine, very powerful!

Pros

Our team especially liked the openness of the software programming interface, the associated help files, and the superb customer support whenever we had a question. We knew going in that we would have some "special tasks" we would need to implement and Forms On Fire appeared to have the best programming system in place to easily make that happen using our own personnel and not requiring the software company to handle everything at additional cost. The system is so easy it just doesn't require that much support, but if you need it, they are there to help!

Cons

I think the website interface could use a few minor improvements like having data view columns maintain their positions between sessions or refreshes, and perhaps a little more development on the dashboard, although we'll probably develop our own that most of the vendors for this type of software simply don't offer.

Smooth interface but technical issues frequently come up

Pros

The software is easy to use, clean interface, and alerts me when I am missing required information

Cons

There are frequent problems whenever we try to make an update, things don’t seem to work how we expected them to. Also the documents this platform generates seem to be missing items and we can’t figure out how to fix this.

Helps us stand out

Helps us stand out from the competition

Pros

Connectivity with other software. It allows us to include pictures into the report.

Cons

Programming is not that easy, hard to learn.

Mobile forms that work

Learning curve was not as complex as other platforms I have used. The online support has been good. System up time has never been a concern. Employee adoption has been great. Overaall glad I moved to Forms on Fire

Pros

The capability of the platform allows you to create simple and complex form solutions. It 's built in support for the Windows platform has simplified my development and testing of forms. It supports SharePoint integration which makes updating the mobile lists in the platform effortless.

Cons

The SharePoint connector doe not allow changes int he lists on your device to be updated thru the SharePoint connector