Confluence vs IT Glue

Confluence has 1777 reviews and a rating of 4.38 / 5 vs IT Glue which has 50 reviews and a rating of 4.66 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (1,777)

4.66 / 5 (50)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 11, 2021

March 7, 2021

Pros/Cons

  • Pros

  • It's very easy to use collaboration tool. Very good integration with Jira. It has very nice document version control feature. A lot lot lot many other functionalities.

  • Easy too use, it has plenty of features and can solve many problems for cooperation

  • Cons

  • The only drawback is that it's not very user friendly, however Atlassian does provide good tutorials, and I take advantage of that.

  • Confluence has most features needed for my work, but it can be difficult to format code and mathematical equations easily.

  • Pros

  • I love this software. The sute is well managed and the customization options are fantastic. You can store a lot of information,securely,on this site

  • Access to credentials is easy and painless. The RunBook export was really amazing and well laid out. It made us look very professional.

  • Cons

  • The licenses for IT Glue can be quite pricey, however, they are ultimately worth it, the integration alone makes up for the costs.

  • Not a lot of ability to customize the documentation containers. Sort of "as is" although it works very well for how it "should" be utilized.

Pricing

Pricing Range

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos