Confluence vs PagerDuty

Confluence has 1728 reviews and a rating of 4.38 / 5 vs PagerDuty which has 177 reviews and a rating of 4.58 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Confluence

PagerDuty

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (1,728)

4.58 / 5 (177)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 13, 2021

December 21, 2020

Pros/Cons

Pros
It's very easy to use collaboration tool. Very good integration with Jira. It has very nice document version control feature. A lot lot lot many other functionalities.
Easy too use, it has plenty of features and can solve many problems for cooperation

Cons
The only drawback is that it's not very user friendly, however Atlassian does provide good tutorials, and I take advantage of that.
Confluence has most features needed for my work, but it can be difficult to format code and mathematical equations easily.

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Pros
I love how it provides 3rd party api integration and has a very user friendly interface
I feel like the service is generally very reliable and we have significant trust in it.

Cons
no problems that are likely to be caused by limitations of the service, it is complicated to get right, but works great once it's been properly configured.
The reporting could improve it can give better detail when we are granular on different services but this has improved form when i first used the service.

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Pricing

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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