About AppointMate by Delta Health Technologies

AppointMate by Delta Health Technologies is a cloud-based home health solution that helps private duty businesses of all sizes to manage their business operations. It features scheduling, billing and payroll functionalities.

AppointMate can be offered as a standalone solution or integrated with Delta's Encore software suite and other third-party accounting and billing applications. AppointMate is compliant with HIPAA regulations and stores the patient and practitioner data in a central repository.

AppointMate offers employers the tools that help them to gain visibility over staff and scheduling with dashboards that show real-time revenue, employee availability and logged hours, with alerts for overdue appointments. Employees can clock in and out via t...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

9 Reviews of AppointMate by Delta Health Technologies

Average User Ratings

Overall

3.61 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(3)

3

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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December 2019

Doris "Dee" from CareGivers America

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great Scheduling Softwear

Appointmate makes being audited an easy task. Reports are able to be customized so only the data requested is the data shared. Appointmate also helps minimize fraud due to its time date stamp on EVERYTHING!

Pros

Functionality. Each screen has access to other screens so you don't have to bounce around, making it a proficient Softwear. Capability to edit, update, and correct. Able to upload paper documents supporting paperless and able to access from any location.

Cons

Once I became proficient using the Softwear, I no longer had issues.

April 2017

Melissa from Comfort Keepers

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

April 2017

Appointmate is great!

We really want to use Appointmate and if the paperless option were possible we would be so grateful!

Pros

Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet.

Cons

Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting.

April 2017

Jamie from Comfort Keepers

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Used this product for years. Love it

Pros

It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects.

Cons

On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2018

Decent product for the $$

Pros

Appointmate is a system that allows you to schedule staff, manage customer and employee profiles, and allow your employees to clock in and out of work using a telephone. Since implementing Appointmate we have reduced our fraudulent timesheets by 100%. The verification feature of programming the clients phone number and the employee pin number has reduced our waste and made it safer for our business. The program is easy to use I just it was more optimized for mobile devices. Technical support is extremely useful and friendly

Cons

Not as mobile friendly as I would like. Decent price for the program.

July 2018

Gina from Independent Home Care of Maryland, LLC

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

July 2018

Great Program

Pros

I loved this program once I learned how to navigate it Offered a ton of functions and reports

Cons

It was hard to learn when I first started working at my old job. This was the hardest part about learning that job.

December 2019

Sherri from CareGivers America

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

December 2019

Good options, sometimes slow

I have used Appointmate for nearly 9 years while working for my current employer. My role as Risk Specialist requires me to be very familiar with the functions of Appointmate. I have had to reach out for assistance from Delta in the past. Sometimes this has been very helpful and other times I felt like I was not getting my questions answered thoroughly.

Pros

I like the ability to run many reports. This is crucial to my role as Risk Specialist within my company.

Cons

The program tends to run slowly at times. It gets bogged down and sometimes it becomes necessary to exit and go back into the program. This happens more frequently than it seems it should.

December 2019

Dina from Caregivers America

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

December 2019

Good program

some things are not easy for the dcws to use when they clock in and out. Not all items i need to see are not in the mobile app for when I am oncall or doing reports at home.

Pros

the ease to see clients information. reports.

Cons

Slow in speed to load. Very slow to move from one profile to another

Reasons for Choosing AppointMate by Delta Health Technologies

n/a

December 2013

Christi from Christi Bechtold

Industry: Hospital & Health Care

Time Used: Free Trial


Ease-of-use

1.0

Customer support

2.5

Functionality

1.0

December 2013

Used for 4+ yrs, leaving it ASAP. Lack of support

Pros

At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it.

Cons

Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this.

March 2012

Sharee from Guardian angels home health care

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

March 2012

I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!!