About Arrow Solutions

Arrow Solutions offers integrated scheduling, billing, case management, reporting, payroll interface and human resources for non-medical home care agencies.

With Arrow Solutions, private duty agencies can automate tasks, agencies can increase coordinator caseloads and streamline workflow. The system can be deployed both on-premise or in the cloud and also offers integrated time and attendance telephony and GPS verification features.

Users have access to complete client information, including emergency contact details, a full admission and discharge history, referral sources and clinical documentation tracking. In addition to absences and multiple pay rates, agencies can also track working preferences, violations, compliance status and in-services. The...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 2000

2 Reviews of Arrow Solutions

Overall rating

4.00 / 5 stars

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January 2012

Lisa from Ageless Home Health Care

Time Used: Free Trial


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

January 2012

Arrow Solution Home Care System is the software product that I use for my home care company. Their training style is one on one with staff members. The training staff is competent, patient, knowledgeable and focused on the exact needs of our organization. I have utilized other software products in the past and found that Arrow Solution is the most user-friendly, efficient, uncomplicated and cost effective. Customer support works right along with our staff to assure exactness of customer requirements, needs, and satisfaction. They are always well informed, pleasant, cooperative and professional with our staff. The upper management style within Arrow Solution is hands on with excellent communication styles and ethics. Their understanding of running a business with relation to cost, operations, and challenges is priceless. In my dealing with other software products, I am most satisfied and at ease with Arrow Solution Home Care System.

January 2020

Tural from Home Family Care

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2020

Arrow Solutions

Arrow system was outdated, not user friendly and lacked the advanced technology that industry leaders were using already at the time.

Pros

I used Arrow System for couple of years and it was at the time an acceptable software. You got what you paid for. It was a alright but if you want to be a leader in the industry then it wasn't and still not the software you want for your company.

Cons

At the time when I used Arrow System it did not allow users to use the software through a browser. A special program had to be downloaded on to the desktop of your work computer in order to access the software. This was annoying and outdated in my opinion. Other programs were already integrating their software through browser which allowed users to access the program from home, tablet and phone. Arrow System did not allow that.