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Supported Operating System(s):
Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About ASI FrontDesk
ASI FrontDesk by Anand Systems Inc. provides a comprehensive hotel property management system designed to streamline front desk processes and integrate all moving parts of a hotel business, including a fully integrated accounting component.
With ASI FrontDesk, hotel managers can streamline check-in process, collect guest information, scan identity proof and automate data entry. A signature interface captures the digital signature of guests on all applicable documents, and the built-in credit card processor includes a swipe interface compatible with all payment processing platforms within the U.S.
The fully integrated accounting system gives users a single platform to manage guest ledger, A/R ledger, financial transactions and more. The application als...
14 Reviews of ASI FrontDesk
Average User Ratings
Overall
4.54 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2019
Manish from Courtesy Inn
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Excellent option for hotel operators
Excellent!
Pros
It’s easy to use. Excellent features. Never any complicated tasks that can’t be handled.
Cons
Nothing. I like everything. There isn’t anything about this software I didn’t like.
September 2014
Ashok from RK Investments
Industry: Hospitality
Time Used: Free Trial
Ease-of-use
4.5
Customer support
4.5
Functionality
5.0
September 2014
ASI FrontDesk is the most user-friendly software to use!
Pros
Being a business owner for many years, I personally have been through many different software companies looking for the most simple and yet efficient software. I began using ASI Software in 2001 and have not yet switched to another software system for front desk services. ASI really knows what they are doing when it comes to getting the job done and are also very friendly with customer service. I've had questions about the software, and there was always someone to call for help. The easy-to-use support was available 24 hours a day and was always friendly enough to answer even the most basic questions. I would definitely recommend this software to anyone looking to switch to a new front desk software for new and upcoming businesses!
Cons
There is not much I can say about what I least liked about the software. They come out with new updated versions of the software every now and then and fix any small glitches they may have immediately, making it very easy to operate.
February 2017
Tish from Knights Inn
Company Size: 2-10 employees
Industry: Hospitality
Time Used: More than 2 years
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
2.0
February 2017
Excellent basic software
The software is good for basic use. There are a few flaws such as no commas for digits more than 100. Moving of rooms in reservations is like reallocating a room rather than drag and drop. Reports are OK, The collection report does not show all payment types. A manual was not provided along with explanation of the features. We purchased this a log time ago so maybe that's why. The Tech Support is excellent though; anytime there is an issue Tech Support will quickly respond and help.
Pros
Simple and easy to use
Cons
Reports can be improved
November 2018
Minh from Jolie Siam
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2018
Help a lot for our receptionists
Pros
This software is great for is great for my company which is a reception service company. The user interface is very easy to use.
Cons
Compare to a small company, this software is not very cheap, and I still hope it will have more functions
August 2014
Harry from Kasandas Properties
Industry: Hospitality
Time Used: Free Trial
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
August 2014
ASI Frontdesk 6.0 - World class PMS system for independent hotels!
Pros
The software is easy to use and extremely capable for hotels from 10 rooms to 1000 or more. All the major features one would expect are implemented, including connectivity to all the major OTA booking engines and the GDS. However, what sets this software truly apart from any other is the willingness of the company and its development team to actually listen to suggestions from customers and to actually implement and incorporate them into the software! In addition, 24-hour technical support is only a phone call away.
Cons
Some features could be streamlined and better implemented. Too many clicks are required to accomplish some tasks, though this is nitpicking to be sure. The consistency of the interface from one report to another could be better, for example.
