Cloudbeds vs innRoad

Cloudbeds has 168 reviews and a rating of 4.51 / 5 vs innRoad which has 197 reviews and a rating of 4.54 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (168)

4.54 / 5 (197)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 12, 2021

February 9, 2021

Pros/Cons

  • Pros

  • Super user friendly and intuitive. It has made training much easier.

  • I like the dashboard screen, very handy to have. The simplicity of the program is great. The ability to manage rates is a big plus.

  • Cons

  • It could be perfect if we can split a multiple folio to guests in a same reservation.

  • The system has limitations on customization, if this could be looked at this would be very helpful. More reports should be added as the current reports are not very detailed.

  • Pros

  • It is super easy to use. Resonalby price and great support when you need it.

  • I like the simplicity of it but it offers a lot at the same time. It’s very easy to use and affordable I would recommend to anyone

  • Cons

  • Setting up the seasons and rates is a little tedious, but once you've done it a few times it makes sense.

  • Probably the discounting and putting sale prices on the system could use a little improvement but it still works well.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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26 Recommendations

32 Recommendations

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Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos