HiRUM PMS is a hybrid property management solution that caters to hospitality businesses of all sizes to manage reservations, guest information, distribution channels and online bookings. The solution can either be deployed on-premise or hosted in the cloud.
HiRUM's front desk helps users to keep track of guest information, front and back office tools, maintenance management and marketing functions. It also helps users to generate custom reports on guests or different property parameters. For distribution, the HiSITE Channel Manager connects a hotel’s rates and inventory to multiple online booking sites, such as Booking.com and Expedia.
Additionally, HiRUM PMS offers users HiSITE Direct, which is an online booking engine that integrates with both the channel manager and the property management system to maintain real-time information. The solution can be accessed via multiple devices such as mobile phones, tablet computers or PCs.
Support is offered via phone, email and through an online service desk.