About Holiday Booking Software

i-Pro Software’s Holiday Booking Software is a cloud-based booking solution that helps property managers to track leads and manage booking routines of their properties. Users can drive bookings through a custom-built website which supports integration with several payment providers such as PayPal, SagePay, WorldPay and more.

Holiday Booking Software provides users features such as a live availability calendar, a search function or outstanding balances in the solution and accessibility via multiple mobile devices. The solution also features lead management, booking management, customer relationship management (CRM), marketing management, social media integration and more.

Websites created using the solution support integration with multiple analy...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Holiday Booking Software

Average User Ratings

Overall

3.79 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

July 2019

carol from Rent Villas Algarve

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Rent Villas Algarve

Pros

I have been renting luxury villas and apartments in the Algarve for many years, however my business relied on agents to provide the bookings. This business model didn’t give me the consistency or sustainability that I wanted for me and my family. So I decided to invest with iPro as I knew the owners and felt they had the expertise, experience and trust that I look for in my business partners. Initially we took a simple web design package and after a year we upgraded to a beautiful new design which we are enhancing once again this year. I thank rep team for his persistence as we have been slow to migrate to the booking system however this year we have really embraced the technology and the time saving has been fantastic and it really does drive our operations. Our next task is to embrace the automation and build a consistent guest experience that will automate the booking process, payment process and holiday build up process. But will keep the personal one to one with our guests very much in place as we like to have a close relationship with our guest, clients and partners alike. We have some big goals for next year and we cannot wait start implementing what’s required to achieve them and are delighted to have iPro as the engine of our business! A fantastic team and product that continues to improve year on year!

Cons

The realisation that my tech skills are lacking and that I need to improve in order to keep up with an ever changing world.

July 2019

Mark from Holiday Homes in Italy Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

We highly recommend I-PRO

Managing the booking system from anywhere at any time. The direct online booking and upto date availability is the best thing we have ever done in the business.

Pros

The Ipro software was the most suited to the villa rental industry and they already had experience with other companies designs and the training was readily available. From the start it was quite clear they had the product we needed to grow the business and be competitive and we signed up for the a beautiful and unique website, CRM booking system and flexible CMS. As iPro were already in the villa self catering industry they had the experience to design the website format for us. The CMS side of the system allows us to very easily create SEO friendly content and the CRM enables us to manage enquiries & bookings with significant ease compared to previous systems, thus in-turn helped us to The CMS side of the system allows us to very easily create SEO friendly content and the CRM enables us to manage enquiries & bookings with significant ease compared to previous systems, thus in-turn helped us to develop other aspects of the business with the time saved. The support team is 1st class to help with any issues and keen to develop & implement new ideas/enhancements to improve the service for our clients. The results speak for themselves, bookings and turnover has increased significantly, search engine rankings improved & organic traffic grown. All of which has happened in times of difficulty within the holiday industry, with uncertainty around Brexit, increased competition from the emergence of Airbnb & other large booking websites.

Cons

Nothing negative to say, it is perfect for our business

January 2017

Vern from DreamBeaches Inc.

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2017

Software far under Expectations and Promises

We acquired a license of the I-Pro software in 2014 and went through a very bumpy introduction and painful learning process. Many functions were not easily to understand, some never worked, and some are still not available. The flexibility of the system has been oversold. As each update created new problems and deleted paid for special additions, we asked I-Pro to freeze our version in order to avoid weeks of hassle to rebuild the software system. The reliability of the software improved now. The price tag of the system is relatively low. The start phase cost us many extra hours, did not meet the sold features in several areas, and the frequent system crashes are counterproductive to any business.

Pros

The basic concept of content management

Cons

Lack of reliability and system availability Promised features do not work or not work as originally indicated Limited selection on displaying values, using features, etc.

Response from I-Pro Software

Replied January 2017

Vern thank you for your feedback, we value your custom and are disappointed to here that you have experienced problems. The information you provided is very misleading as I-Pro focus on cottage agencies and villa agencies specialising in providing holiday accommodation to their customers. Our clients actually have in the region of 50 - 350 properties and we have in excess of 10,000 properties hosted using our software. You only use our CMS platform, therefore you do not use our core product as you deal differently with the owners and provide an enquiry service. Whereas our programme is specifically for companies who manage the whole booking process. In regards to your comment "You get what you pay for", I couldn't agree more and we have certainly learnt that the fees you paid 2 years ago are not viable or sustainable hence why we have increased our prices. We will be in contact directly to agree a suitable way forward.

July 2017

Ariadne from Authentic Crete

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2017

Two years of great experience in boosting sales and keeping everything in place!

Professional look for our website, excellent customer experience in online booking, easy to use back office and follow up of bookings, payments,emailing etc.

Pros

I pro is easy to use and has several features that other software in the villa rental business do not provide. The platform is always improving and the support is excellent ! The product ( villas) are presented in the most professional way to the customer as well as to the staff using it! In addition, the synchronization with Trip Advisor ( Holiday Lettings etc) is great help as it saves time in uploading properties twice ( or more times!) and calendars are responsive within seconds! The software is always improved following trends and needs of this constantly changing market!Thank you to the hard working team behind it!

Cons

There are many features, covering also villa operation management ( I.e cleaning, bills etc) which we do not need as we are simply booking agents. This might be reflect in pricing of the software which is a bit more expensive than the average in the market, but again, tailor made pricing can be discussed.

July 2017

Scott from Your Dream Home

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

A reliable system which we can't knock.

Pros

We have been with iPro for a while and feel the booking system is great. There is an easy integration of the system with our own website and the platform keeps our reservations safe and secure. The platform is full proof in preventing errors and we trust the platform with our bookings. The iPro booking system saves our business time through the automation of payment notifications and emails that are setup to send to guests. We are growing as a business and hope as we grow we will start using more of the advance features in the system.

Cons

We have no cons which we would like to leave about this product any issues we have raised directly with iPro.