About Hotelogix

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.

The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

154 Reviews of Hotelogix

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(99)

99

4 stars

(34)

34

3 stars

(10)

10

2 stars

(1)

1

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 154 results

July 2018

Anil Kumar from PADMA HOSPITALITY PRIVATE LIMITED

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Simply Awesome

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison.

Pros

The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy.

Cons

Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time.

Response from Hotelogix

Replied August 2018

We thank you for choosing Hotelogix & appreciate your effort to write a review for us. Its great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

July 2019

Marc from Goblin Hill Villas at San San

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

No comparison, in its class

Because of the capture of that much more information than our old app, and the incredibly extensive reports they have, were able to learn much more about our customers, and market to them better. And we now just know that much more about our business. And because of all its features such as its POS module, there are just a range of other things we can do at our hotel that we couldnt do with software before. Its like night and day.

Pros

I did trials with about five other competitors before I chose this one. In my view nothing compares to it in terms of customer support, features, price, and ease-of-use. The guys are all very nice and incredibly eager to help you fully utilize the product. Theyre on call 24 hours a day, every day. They go out of their way compared to North American and European apps, from my research.

Cons

I think there are certain features that could be labeled a little clearer, but then I think that most of the apps out there these days. Theres an occasional misunderstanding because of different uses of English phrases, but no big deal. And like with all software, you always have ideas for features, that you send along to them, and I imagine they will indeed look at them, if the rest of their service is anything to go by. Often I find that like with big apps such as Excel, whenever I dont see a feature there, its often because I just dont know the app well enough.

Reasons for Choosing Hotelogix

Features, customer service, user interface, price, and user experience.

Response from Hotelogix

Replied August 2019

Marc, thank you so much for your wonderful review. I speak on behalf of our entire team when I say that it is for such validation that we do what we do, here at Hotelogix. We're happy that our product has brought great value to you and to your hotel, especially with giving you deeper insights into your hotel business. Thanks once again, and we look forward to our continued association.

July 2019

Kunal from Monteria resort Pvt ltd

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

One of the best software

It's been great working with hotelogix

Pros

The software is user friendly . It has almost all the required features.

Cons

Yet to find it.... But still there are a few things that we would want to experience.... For eg Material management system/ software that can be integrated with tally software.

Reasons for Choosing Hotelogix

We found it to be loaded with features that we were looking for

Response from Hotelogix

Replied August 2019

Hi Kunal, Thank you for your review. At Hotelogix, we are constantly working towards enabling hoteliers like you to manage end-to-end hotel operations via our product, and making it a one-stop-platform for all your hotel management needs. Your feedback is valuable to us and we look forward to being of continued service to you.

November 2016

Giorgos from Menesi Hotel in Greece

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2016

absolute **SCRAP**

I would prefer to use an excel spreadsheet than your program and i regret the time we prepaid one year subscription. For example lets see some points: ~Every time to login you have to enter an image verification code, enter your username (which has to be an email) and on the second screen it tells you that you have already login in a different device. in the third screen you have to select your "counter". Even if you have only one counter per user you will have to select it. and then you wait 3 second the PMS to show the final screen. So that is 30 seconds every time! ~Your system doesn't provide multi use. You cannot use the same account in 2 different computers simultaneously. Also if a different user has opened the one's room details, you will not be able to open it in your computer and will have to find who has already opened it..or wait for him to close it. Also to do the night audit you will have to logout all the other users! You have an option to do it though the extranet and wait 3 seconds but all this proccess will take 10 minutes. Imagine that to do it every time from a mobile device. And then the users will have to login again to use the pms ~the rooms that are to departure today don't have a different colour! ~You select a room, you make a reservation and the system saves it in a different room. CRAZY!. i have videos to show you if you want ~you cannot see which reservations are guaranteed and which not! ~you cannot move with the mouse a reservation to different dates ~the housekeeping report cannot be printed from the previous day! and not able to print for the next X day. only for the same day! and this is not a housekeeping report, it lacks very important information ~there is not option to build your own reports, and you are not willing to build a custom one.. ~there is not a report to show the arrivals, departures and staying rooms in one piece of paper at once ~in the main screen there is not a info bar to show the numbers of available and occupied rooms ~you cannot see the money balance of the departuring rooms for a given date!! and there isn't a report to show all the clients that paid today or a X date ~your replies to the emails are out of topic! ~you cannot set the rooms to be double (for 2 people) and every time you have to select adults 2 after having press the "enable editing" button I totally suggest you to avoid it unless you have a 3 rooms lodging

Pros

Nothing

Cons

all the above that i mentioned and a lot more

Response from Hotelogix

Replied December 2016

Sincere apologies! We have addressed your concerns below -Image verification code is a security measure -Counter Selection: `already login pops up for previous logins -Multiple user access is possible -`Opened Reservation has an update restriction to avoid over riding of work -Night Audit helps close current days transaction -Checking out reservations to be tracked on Frontdesk -Assign room to block a particular room -Refer to Booking Deposit Tracker Report for deposit guarantee booking -Move is used to transfer a reservation from one room/type to other on same dates -For different date, Stay Details>Edit Reservation Form>Shift -Reports >Housekeeping report> print Housekeeping report -Check House Status on Frontdesk for hotel occupancy -Money balance for departing rooms: Frontdesk>Room Operations>Checkout list -Money collected: Report>Cashier Report>Counter Revenue Report -Select double occupancy when creating reservation -Custom reports are possible

July 2019

Jasmin from Hotel Durban

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

Hotel Durban & Gomez House

Pros

User friendly software and easy to understand accounting system.

Cons

- Price Manager Centralized Rate in connection with HotelRunner Changing of rates is difficult and not accessible - unable to generate housekeeping report based on our preference