Overall rating
4.00 / 5 stars
iMagic Hotel Reservation by iMagic Software is an on-premise hotel reservation solution that caters to bed and breakfast, small hotels and guest houses and provides them functionalities, which help them to manage their business operations. which includes handling customers and their bookings, collecting payments and more.
iMagic Hotel Reservation's customer management features help businesses to manage repeat customers, record their preferences and make personalized notes. The solution allows users to manage multiple bookings, keep track of outstanding payments and add additional charges such as bar, laundry, meals or other add-on service availed by the customers.
iMagic Hotel Reservation's reporting engine helps users to analyze trends, plot graphs and monitor the performance of their promotions and advertisements. Additionally, it offers users CRM capabilities and user control feature, which helps them to create logins for specific tasks.
Perpetual license is offered for a one-time fee that includes support via FAQs and through an online forum.
Booking history
Booking confirmation
Guest check-out
Guest data
Payments view
Reservation view
Overall rating
4.00 / 5 stars
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Showing 1 - 1 of 1 reviews
November 2017
Alex from Boston Corporate Housing
Company Size: 2-10 employees
Review Source
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
3 of 5
November 2017
Easy solution to business operations
Replaced our current software about 7 years ago been using Imagic since. Use it along with QuickBooks and proprietary software for invoices and leases.
Pros
User friendly and detailed clear calendar of bookings make it ez to manage reservations
Other calendars and reports improve managing operations in business
Easy to share data across company platforms
Cons
Some financial and reservation reports aren't really accurate
Doesn't create custom invoices or leases
no phone app