OpenHotel PMS

RMS

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Ratings & Reviews

Overall Rating

4.76 / 5 (17)

4.39 / 5 (292)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 28, 2019

May 28, 2020

Pros/Cons

  • Pros

  • I find the software to be very user friendly and find it easy to train new staff. Also, a fantastic support team!

  • My Wife enjoys working with it! I learned the basics in half an Hour.

  • Cons

  • I wish there was a place that would quickly note any food allergies or special needs when the reservation comes in. Currently that material under Notes is rather buried.

  • There are a few additions I would like to see with the system, however I wouldn't call these cons. There's always room for improvement in any product and I look forward to seeing new offerings.

  • Pros

  • It’s easy to use and works perfectly for our hotel

  • Everything else, It is fantastic & Staff are wonderful

  • Cons

  • Software is fantastic. Lack of choices with the credit card gateway was disappointing.

  • The only drawback I would say is in the form letters/receipting/statements you can't personalise them too much, but overall they are good.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

13 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots