About GroupMAX

Room Block Management by Cvent Passkey is an online group reservations solution for hoteliers and event planners. The software offers a booking engine that gives attendees the ability to make reservations online, while planners can review information simultaneously, in real time. It is a cloud-based solution and can be used for properties of all types, from large, international hotel brands and casinos to independent bed-and-breakfasts.

Passkey helps organizations to create the online presence by creating booking websites specific to each event, which allows attendees to choose the reservation details they prefer, such as room upgrades or extended stays. Hotel staff can access a live dashboard from any Internet-enabled device to modify and manage reservations, as well as to contact guests before and after the event with email notifications.

Passkey’s Smartalerts provides automated alerts to hotel staff when specific milestones are reached, such as a group reservation block nearing capacity or weekly pick-up reports.