ResNexus vs RoomKeyPMS

ResNexus has 287 reviews and a rating of 4.75 / 5 vs RoomKeyPMS which has 56 reviews and a rating of 4.1 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (287)

4.10 / 5 (56)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 22, 2021

March 26, 2021

Pros/Cons

  • Pros

  • The service, follow up and attention to detail were fantastic.

  • They were quick and detailed in moving our files and keeping us up and open for business! They have been very responsive to our service requests.

  • Cons

  • Sometimes doesn't meet all our unique needs, but overall an excellent product.

  • The section for creating your own emails is a little hard to understand, otherwise no real dislikes.

  • Pros

  • It is a strong and neat system that is easy to navigate, the information layout is clean and clear and the menu is great. The fact it is cloud-based is great as it can be navigated from anywhere.

  • For the most part easy to use. There were several reports I liked a lot.

  • Cons

  • There were a few functions that I felt could of been more easily accessed, but overall the things I liked about the program outweighed the cons.

  • There really isn't much to improve for our hotel. It has all the bells and whistles we need, and then some.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2017

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

2 Recommendations

15 Recommendations

Downloads and related articles

Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos