RezEasy Cloud PMS Software

Software & support: great combination

Nothing beats the purchase price of this software for what you get: a full operational booking system. We encountered some 'problems' but it has more to do with the fact it's installed on a windows machine (instead of our standard and regular Linux / MacOSX systems) but again: all issues are fast , professional solved by Hallisoft supportdesk.

Pros

comparing prices for similar software: RezEasy is very cheap;
it does everything you may expect of a online booking system;
outstanding support!

Cons

just "pre-fab web software" experience isn't enough to set this up (but the support by Hallisoft turns this con into a pro);
You need a windows system for installing this (even if you just need the online booking function, like we did);

Good program and excellent support

Pros

Plenty of features and sensibly priced. The ability to purchase a license outright without monthly subscription is especially attractive.

Cons

For us a few too many features so it takes a little time to get used to using the program. So we had to make use of the excellent user manual on quite a few occassions. After a couple of weeks it becomes second nature and has been plain saling ever since.

There is no better solution!

Pros: This software is perfect for anyone and everyone in the Hospitality Property Management Business. With the awesome tools provided it's a breeze to install and link to your gateway. It impresses our guests with ease of use and accuracy resulting in total confidence on out part and that of our guests! Installed this in 2007, updated in 2009, and have lived my life stress free since. If a glitch occurs due to a change in the gateway, etc., Hallisoft Support is always there and their charges for required modification is always extremely reasonable and the result is perfection! Have never experienced a glitch in the software. Cons: I'm thinking, ok? Nope, no cons.

Great service and great value software

Great value, and highly recommended.

Pros

I found this software after much research and comparing with other similar software. Excellent after sales service, even after the 1 year of free service is up. Comprehensive software, once set up easy to use. Fulfills most of our needs.

Cons

Little bit inflexible with optional extras-would be good to let customer choose the actual number of a particular add on item that they want.

Great Services

It is so important to get the service after you purchase. And With Alan it was way so helpful, I mean it. Never delayed never complained always there and so dedicated. I thank him very much.

Good value

Good value

Pros

easy to use

Cons

Rating system can be improved