RoomKeyPMS vs ThinkReservations

RoomKeyPMS has 56 reviews and a rating of 4.1 / 5 vs ThinkReservations which has 101 reviews and a rating of 4.95 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.10 / 5 (56)

4.95 / 5 (101)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Review Written

March 26, 2021

March 15, 2021

Pros/Cons

  • Pros

  • It is a strong and neat system that is easy to navigate, the information layout is clean and clear and the menu is great. The fact it is cloud-based is great as it can be navigated from anywhere.

  • For the most part easy to use. There were several reports I liked a lot.

  • Cons

  • There were a few functions that I felt could of been more easily accessed, but overall the things I liked about the program outweighed the cons.

  • There really isn't much to improve for our hotel. It has all the bells and whistles we need, and then some.

  • Pros

  • This software is very user friendly and extremely easy to navigate!

  • This program is very easy to use and easy to learn how to use.

  • Cons

  • A few reports are a bit inadequate, but far superior still

  • Customizing is not the easiest. There are a few features I wish I could change or customize but overall it's a great product

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

15 Recommendations

19 Recommendations

Downloads and related articles

Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos