321Forms Software - 2016 Reviews & Pricing


 

321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.

Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.

321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.

The software is equipped with a user guide, tutorial videos and an onboarding wizard in multiple languages. Email and phone support are also available. 321Forms is priced on a per user per month basis. A one-time setup fee is determined based on the number of custom forms required.

 

321Forms - Admin dashboard
 
  • 321Forms - Admin dashboard
    Admin dashboard
  • 321Forms - Employee signature page
    Employee signature page
  • 321Forms - Employee dashboard
    Employee dashboard
  • 321Forms - Onboarding wizard
    Onboarding wizard
  • 321Forms - Notification email
    Notification email
  • 321Forms - Open enrollment
    Open enrollment
Supported Operating System(s):
Web browser (OS agnostic)

22 Reviews of 321Forms

 

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Software Advice Reviews (13)
More Reviews (9)

Showing 1-13 of 13

Rebecca from Talbert Transport & Distribution
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great time saver

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

In a busy warehouse sometimes I don't have time to sit with an interview while they fill out paperwork, just to find out they lack some requirements. This streamlines the process ahead of time so I can shorten the process in the office, double check all requirements are met before they come in, and keep things rolling smoothly.

Cons

There is not much to dislike about the program. Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.

Review Source
 
 

Loresha from MJ Staffing Solutions, LLC
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

My forms review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

Cons

So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

Review Source
 
 

Bonnie from Hunter Vision
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Saves not only time but is also eco friendly. Everything being web based makes navigating easier and finding information easier.

Cons

If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.

Review Source
 
 

Mary from SC Technical College System
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

HR Onboarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

321Forms website allows you to get a 15 minute demo on all the features. This is great for prospecting buyers.

Cons

It doesn't really do a whole lot of extra work for saving time or money for processes that can be done in Excel.

Review Source
 
 

Jesse from DataCare Corporation
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Eliminated Paperwork

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product allowed our company to reduce the need for filing papers. Essentially saving time working on what we would have otherwise had to complete by handwriting.

Cons

None at this time, we also have only been using the software for about three months now. Might have a better perspective in a few more months.

Review Source
 
 

Stacey from Pet Partners Worldwide
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Being a small business I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better.

Cons

It did take a bit to learn how to use the program, however the customer service department is amazing and helped me learn so much!

Review Source
 
 

Chelsey from JLB Simplify
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

I LOVE how easy this makes HR!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I run a small company and currently handle about 80% of the office work. I have no back ground in HR and have had to pay to outsource someone to help me in the past. I was hoping to find a more cost effective way for me to handle the HR stuff myself and 321Forms makes it possible.

Cons

My only dislike is that it has a lot of forms and information that I don't need or don't understand, so it took me awhile to figure out how it worked but now that I have, it makes me feel more confident about growing the company and being able to handle all of the HR tasks.

Review Source
 
 

Dawn from Dreamation Creations LLC
Specialty: Maintenance / Field Service
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Just wasn't what I was expecting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.

Cons

For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.

Review Source
 
 

Sabrina from InstaFame Marketing
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easy to use Forms!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that I can share the forms with multiple people. 321Forms makes it easy to edit the fields on the forms needed.

Cons

I like the functionality of the program but would like there to be more customizable form field options.

Review Source
 
 

Brian from White Box
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great software for the paperless company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

More forms that you probably need
Customizable forms
Send forms by email
Create templates
And more

Review Source
 
 

Heidi from Home Instead Senior Care
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Great results

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

So many options and it is nice to have templates to get started. Allows someone to utilize skills of professionals and save time too.

Cons

Navigating takes time and be patient to get the results you want. Be careful you take into account all effects of the forms.

Review Source
 
 

Monique from JF Mechanical LLC
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

321 FOrm

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The pros it that 321 forms assists with form letters/invoices/timesheets templates that assists with our company's operations

 
 

Jason from CPT
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and navigate. Well put together design with plenty of features to make it a breeze to use.

Cons

Not as granular as I would like. Would like to be able to modify more of the interface myself to make it more custom

 
 
 
Showing 1-9 of 9

Megan from MCL Contracting, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great experience. This software has significantly reduced the time spent on new hire applications.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time savings, more accurate and complete applications.

Pros

It is easy to use and nothing can be missed. When we used paper application there was always a signature missed or some important information left off. Now with 321forms everything is entered and signed the first time.

Review Source: Capterra
 

Ray from IPR
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

went from pure paper to electronic onboarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost savings, improved record retention and file management.

Pros

Ease of use. Great support. Efficient. Ability to save forms. Saves on processing,/mailing. Avoids missing/incomplete forms. Ability to use own forms. Able to produce reports and monitor new hire application status.

Review Source: Capterra
 

Kayla from AST

October 2016

October 2016

Fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working with 321 Forms has been a fantastic experience. They have made the entire start up process quick and easy. The customer service team is great!

Review Source: Capterra
 

Sara from Planet Fitness Management

October 2016

October 2016

321 Forms, well worth it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

321forms is the best on both sides of onboarding. It's easy for my new employees to use and I have total control on the administrative side.

Review Source: Capterra
 

Deborah from Employee Benefits, LLC

October 2016

October 2016

Completely Worth the Investment!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The "321 Forms" Team is exceptional to work with. Their turnaround in getting your company set up and ready to use exceeded expectations. Highly recommend this platform to enhance your company's efficiency, accuracy, and professionalism as you forge forward in your day-to-day tasks, staying forever organized. Happy onboarding!

Review Source: Capterra
 

Jim from Abel HR
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

321 Forms on boarding

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our Company has been using 321 Forms for 2 years.
The team is very easy to work all work had come in timely and as designed.

Pros

Flexibility

Cons

non that I have seen

Advice to Others

none

Review Source: Capterra
 

Pam from Springstone
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Great Onboarding Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

Pros

Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

Cons

We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.

Advice to Others

Our experience has been very positive right from the start. When working with other vendors, you quickly realize how much you appreciate the one on one customer experience you have with 321 Forms. We have 11 hospitals and 2k+ employees and the product has worked seamlessly.

Review Source: Capterra
 

Stan from Hospitality Restaurant Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Excellent Company to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.

Pros

Willingness to customize the product
Personal Service
Price

Review Source: Capterra
 

Dee from Hospitality Restaurant Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Payroll Admin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.

Pros

That it can be customized

Cons

Slowness at times-but not often

Advice to Others

321 Forms team was just that...a team which seemed just for US...we appreciated their hard work and dedication to making it Our system and not like everyone else.

Review Source: Capterra