321Forms Software - 2016 Reviews & Pricing
321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.
Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.
321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.
The software is equipped with a user guide, tutorial videos and an onboarding wizard in multiple languages. Email and phone support are also available. 321Forms is priced on a per user per month basis. A one-time setup fee is determined based on the number of custom forms required.
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Admin dashboard -
Employee signature page -
Employee dashboard -
Onboarding wizard -
Notification email -
Open enrollment
Supported Operating System(s):
Web browser (OS agnostic)
22 Reviews of 321Forms
Rebecca from Talbert Transport & Distribution
Specialty: Distribution
Employees number: 11-50 employees
November 2018
November 2018
Great time saver
Pros
In a busy warehouse sometimes I don't have time to sit with an interview while they fill out paperwork, just to find out they lack some requirements. This streamlines the process ahead of time so I can shorten the process in the office, double check all requirements are met before they come in, and keep things rolling smoothly.
Cons
There is not much to dislike about the program. Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.
Loresha from MJ Staffing Solutions, LLC
Specialty: Telecommunications
Employees number: 11-50 employees
September 2018
September 2018
My forms review
Pros
Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.
Cons
So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now
Bonnie from Hunter Vision
Specialty: Healthcare / Medical
Employees number: 11-50 employees
September 2018
September 2018
Simple
Pros
Saves not only time but is also eco friendly. Everything being web based makes navigating easier and finding information easier.
Cons
If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.
Mary from SC Technical College System
Specialty: Education
Employees number: 201-500 employees
July 2018
July 2018
HR Onboarding
Pros
321Forms website allows you to get a 15 minute demo on all the features. This is great for prospecting buyers.
Cons
It doesn't really do a whole lot of extra work for saving time or money for processes that can be done in Excel.
Jesse from DataCare Corporation
Specialty: Software / Technology
Employees number: 51-200 employees
June 2018
June 2018
Eliminated Paperwork
Pros
This product allowed our company to reduce the need for filing papers. Essentially saving time working on what we would have otherwise had to complete by handwriting.
Cons
None at this time, we also have only been using the software for about three months now. Might have a better perspective in a few more months.
Stacey from Pet Partners Worldwide
Specialty: Distribution
Employees number: 2-10 employees
April 2018
April 2018
Being a small business I love it!
Pros
This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better.
Cons
It did take a bit to learn how to use the program, however the customer service department is amazing and helped me learn so much!
Chelsey from JLB Simplify
Specialty: Other
Employees number: 1 employee
March 2018
March 2018
I LOVE how easy this makes HR!
Pros
I run a small company and currently handle about 80% of the office work. I have no back ground in HR and have had to pay to outsource someone to help me in the past. I was hoping to find a more cost effective way for me to handle the HR stuff myself and 321Forms makes it possible.
Cons
My only dislike is that it has a lot of forms and information that I don't need or don't understand, so it took me awhile to figure out how it worked but now that I have, it makes me feel more confident about growing the company and being able to handle all of the HR tasks.
Dawn from Dreamation Creations LLC
Specialty: Maintenance / Field Service
Employees number: 1 employee
January 2018
January 2018
Just wasn't what I was expecting
Pros
I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.
Cons
For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.
Sabrina from InstaFame Marketing
Specialty: Consulting
Employees number: 2-10 employees
January 2018
January 2018
Easy to use Forms!!!
Pros
I like that I can share the forms with multiple people. 321Forms makes it easy to edit the fields on the forms needed.
Cons
I like the functionality of the program but would like there to be more customizable form field options.
Brian from White Box
Specialty: Consulting
Employees number: 11-50 employees
December 2017
December 2017
Great software for the paperless company
Pros
More forms that you probably need
Customizable forms
Send forms by email
Create templates
And more
Heidi from Home Instead Senior Care
Specialty: Healthcare / Medical
Employees number: 51-200 employees
December 2017
December 2017
Great results
Pros
So many options and it is nice to have templates to get started. Allows someone to utilize skills of professionals and save time too.
Cons
Navigating takes time and be patient to get the results you want. Be careful you take into account all effects of the forms.
Monique from JF Mechanical LLC
Specialty: Construction / Contracting
Employees number: 2-10 employees
June 2017
June 2017
321 FOrm
Pros
The pros it that 321 forms assists with form letters/invoices/timesheets templates that assists with our company's operations
Jason from CPT
Specialty: Other Services
Employees number: 51-200 employees
May 2017
May 2017
Good Product
Pros
Easy to use and navigate. Well put together design with plenty of features to make it a breeze to use.
Cons
Not as granular as I would like. Would like to be able to modify more of the interface myself to make it more custom
Megan from MCL Contracting, LLC
Employees number: 51-200 employees
May 2017
May 2017
Great experience. This software has significantly reduced the time spent on new hire applications.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Time savings, more accurate and complete applications.
Pros
It is easy to use and nothing can be missed. When we used paper application there was always a signature missed or some important information left off. Now with 321forms everything is entered and signed the first time.
Ray from IPR
Employees number: 201-500 employees
May 2017
May 2017
went from pure paper to electronic onboarding
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cost savings, improved record retention and file management.
Pros
Ease of use. Great support. Efficient. Ability to save forms. Saves on processing,/mailing. Avoids missing/incomplete forms. Ability to use own forms. Able to produce reports and monitor new hire application status.
Kayla from AST
October 2016
October 2016
Fantastic!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Working with 321 Forms has been a fantastic experience. They have made the entire start up process quick and easy. The customer service team is great!
Sara from Planet Fitness Management
October 2016
October 2016
321 Forms, well worth it
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
321forms is the best on both sides of onboarding. It's easy for my new employees to use and I have total control on the administrative side.
Deborah from Employee Benefits, LLC
October 2016
October 2016
Completely Worth the Investment!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The "321 Forms" Team is exceptional to work with. Their turnaround in getting your company set up and ready to use exceeded expectations. Highly recommend this platform to enhance your company's efficiency, accuracy, and professionalism as you forge forward in your day-to-day tasks, staying forever organized. Happy onboarding!
Jim from Abel HR
Employees number: 1,001-5,000 employees
October 2016
October 2016
321 Forms on boarding
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our Company has been using 321 Forms for 2 years.
The team is very easy to work all work had come in timely and as designed.
Pros
Flexibility
Cons
non that I have seen
Advice to Others
none
Pam from Springstone
Employees number: 1,001-5,000 employees
October 2016
October 2016
Great Onboarding Product
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.
Pros
Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.
Cons
We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.
Advice to Others
Our experience has been very positive right from the start. When working with other vendors, you quickly realize how much you appreciate the one on one customer experience you have with 321 Forms. We have 11 hospitals and 2k+ employees and the product has worked seamlessly.
Stan from Hospitality Restaurant Group
Employees number: 1,001-5,000 employees
October 2016
October 2016
Excellent Company to work with
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.
Pros
Willingness to customize the product
Personal Service
Price
Dee from Hospitality Restaurant Group
Employees number: 1,001-5,000 employees
October 2016
October 2016
Payroll Admin
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.
Pros
That it can be customized
Cons
Slowness at times-but not often
Advice to Others
321 Forms team was just that...a team which seemed just for US...we appreciated their hard work and dedication to making it Our system and not like everyone else.
