Admin dashboard
Supported Operating System(s):
Web browser (OS agnostic)What is 321Forms?
321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.
Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.
321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.
The software is equipped with a user guide, t...
23 Reviews of 321Forms
Average User Ratings
Overall
4.52 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2016
Pam from Springstone
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Great Onboarding Product
The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.
Pros
Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.
Cons
We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.
October 2016
Dee from Hospitality Restaurant Group
Company Size: 1,001-5,000 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2016
Payroll Admin
We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.
Pros
That it can be customized
Cons
Slowness at times-but not often
January 2018
Dawn from Dreamation Creations LLC
Company Size: 1 employee
Industry: Consumer Services
Time Used: Less than 6 months
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
January 2018
Just wasn't what I was expecting
Pros
I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.
Cons
For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.
September 2018
Loresha from MJ Staffing Solutions, LLC
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
My forms review
Pros
Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.
Cons
So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now
October 2016
Stan from Hospitality Restaurant Group
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Excellent Company to work with
321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.
Pros
Willingness to customize the product Personal Service Price
