System errors prompted a lawsuit and we aren't the only ones!

Pros

About 8 years ago it seemed like a good solution for automating our system. However, the system is very outdated. Many of my reports are broken and do not work. The system engineers are unaware of how to correct many of the issues caused, sometimes they don't even know the root cause!

Cons

Where can I start? Let's start with errors in the system prompted a lawsuit, 2 years later we are still trying to settle. The company behind us went out of business...they used the system and ended up in a lawsuit. There is little support. Reports once available to me are no longer available or are broken, meaning the coding behind them is not sufficient working, so the data or title headers are in accurate. The user interface is outdated and clunky, even thought it is "web-based" the user functions are not, meaning you can't go back to a screen unless you start over.

Time and Attendance Software solution

Pros

We use this as a stand alone time and attendance system for clocking in and out as well as PTO tracking. For our purposes it works well, we have an accrual based PTO system where employees earn each pay period. The customer service has always been very good, they are responsive whenever I have had an issue which isnt very often.

Cons

The only con I can say is we have to add an approving manager I have to add an employee type, then add a new user account, once a manager is no longer working I am not able to delete the employee type. This may just be how we are using this, but AOD has been more then helpful in deleting them on their end.

AoD meets needs you didn't know you have

Pros

AoD software is compatible in the cloud allowing real-time connection with any payroll software. This allowed my truck drivers to punch in over the road and my supervisors to monitor floor activity from their phone. Tracking of attendance never been easier as well as requesting and approving vacation can do it all over my phone.

Cons

AoD is supported by external companies not there own tech. This is also a positive as I have used B4Time for several years and their service is beyond any customer service you've ever experience. They meet your needs before you knew they were needs.

Easy to use but confusing to read stats

Pros

The functionalities of Attendance on Demand are straight forward. You login to clock in and out, request vacation, etc.

Cons

The ease of logging in is where the application ends in terms of pros.

The confusing parts to Attendance on Demand or as we call is AOD is reading the displayed number of hours remaining/accrued for sick and vacation time. It is not clear and it is very confusing.

Great for HR and Employees !

Innovative product!

Pros

Such a great improvement no need for the old way pen and paper , you can easily access your attendance history thru your phone or desktop . I really like this product!

Cons

This product is so friendly - user that I can't think of any negative sides using it . Overall experience using it is so GREAT.

This is the time system that my company setteled with.

Pretty good product overall. Once it is setup it works great.

Pros

Plenty of ways capture time and job cost. Lots of useful features. Lots of reports that can help you track down pretty much anything that you are looking for in the system.

Cons

Setup was pretty tough and a little confusing. We were told that several features would be available to us that once we purchased were not available. They told us that the features are "on the road map".

Worked well for a large institution.

Pros

It was implemented within a large institution and separated into departments. User friendly with few hiccups.

Cons

When the software was down, it would take a while to get it back up and running again.

Simple, but decent time-tracking software

Overall, this a no-frills software that gets the job done. It's fairly simple to use and doesn't seem to have any glaring glitches. If your organization is looking for a software for employees to track their hours through, this is a reasonable option.

Pros

Gets the job done and is fairly easy to use. The program also automatically saves every time you use it, so you won't ever lose accidentally exit out of the software only to find that everything you previously added is now missing.

Cons

The software could definitely use some design updates (aesthetically speaking, it looks like it was developed in the early 2000's and hasn't been updated since). It's also not the most intuitive program, but it's so simple to use that once someone shows you where to input your hours and how to approve your timecard, you won't ever need to be shown it again.

Web based time keeping at its most average

Pros

It's fairly inexpensive and is a web based time card solution ideal for small business that have employees spread out geographically. The set up and administration is fairly simple.

Cons

The user interface is terribly intuitive and the way the calendar feature works for finding dates for requesting vacation and sick pay is weird, but once you understand it, it isn't hard.

Was good now can’t use on phone

Please fix so I can send the requested vacation days on my iPhone 6+ once again.

Pros

I can request vacation easily on the computer. It shows clock in and out history on mine and hours of vacation left to schedule. There are less small tabs on top for looking at your information.

Cons

With the new update there is a larger than needed column on the left that takes up so much of your phone screen that you can request the day in a very small area but you can’t even see or get to the submit button to actually send the request the vacation day from your phone. :(

Do not use this company

We were excited to use AOD for our company. In our initial conversation, they promised all services we needed. After we paid, we come to find out that they could not deliver on many of those promises. Once we stated our concerns, we had ZERO help in resolving them and they just stated "sorry, but we can't do that." It came to a point that we had to terminate our relationship with this company since the software could not meet our needs. They made accessing the hours we had paid for very difficult and our representative was very short and unwilling to help. This company will make all the promises they need to get your money - they have "yes men" and once they have collected your fees, will start back tracking. Don't use this company.

Cons

Not an honest company.