What is CakeHR?

CakeHR is a cloud-based human resource management solution that integrates core features like 360 feedback, workforce management, performance appraisal and attendance tracking with scheduling that supports time-off policies and black-out days.

Users get a bird’s eye view of key data points like their upcoming tasks, goals, leaves and expenses. The solution allows employees to access all options in 3 clicks or less.  

CakeHR provides tools that can automate repetitive tasks. Furthermore, sick leaves can be requested directly from the dashboard without initiating email chains.

Each employee has a separate login and access permission level to safeguard sensitive information. Tabs like benefits, documents and emergency can be hidden. A ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

282 Reviews of CakeHR

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(150)

150

4 stars

(114)

114

3 stars

(18)

18

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 282 results

June 2019

Nicole from phew Limited

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Easy to set up and run

Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Pros

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Cons

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Reasons for Choosing CakeHR

Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive.

Response from HR Bakery

Replied June 2019

Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija

June 2019

Craig from Bedrooms Plus Ltd

Company Size: 11-50 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great software with a great team behind it

We solve the complexity of holidays clashing with Cake HR. It's a a core part of our business that every employee uses.

Pros

I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.

Cons

The app is a bit limited and it would be helpful if it offered a full calendar view.

Reasons for Choosing CakeHR

No mortgage required for Cake HR

Response from HR Bakery

Replied June 2019

Many thanks, Craig! In case you feel that you have any other feature suggestions you want to share with us, please make sure to post them through your app or profile, green box at the bottom of right corner :) Best regards, Viktorija

July 2019

Anna from BetterSpace

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

One of the quickest growing HR systems on the market

Only second to one system, which is unaffordable for us. I look forward to seeing how this company develops. I recommend this system for any growing startup and SME.

Pros

Very responsive team. Slack integration of the leave management is handy and updates in realtime Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing. The app is handy, I know most of the staff use this instead of the web version. The org chart with collapsable levels and drag and drop changes is a very strong feature.

Cons

most cons are just potential development and improvement as apposed to major flaws. Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer. Expense management - it would be great to be able to integrate with Xero.

Response from HR Bakery

Replied July 2019

Dear Anna, Thank you very much for your valuable feedback and suggestions. Let's hop on a call and discuss those in more details. I will be in touch with you :) With thanks, Viktorija

October 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2019

A great organisation software

I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away

Pros

This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule

Cons

The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly

Response from HR Bakery

Replied November 2019

Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija

June 2019

Teona from GCF Partners

Company Size: 11-50 employees

Industry: Investment Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

June 2019

HR Module

it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional

Pros

it's easy to use. has nice interface. n/a

Cons

1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical. 4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Response from HR Bakery

Replied June 2019

Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR