What is ClickTime?

ClickTime is a project-based time tracking tool that allows businesses to track, manage, and plan employee time. With ClickTime, you can manage administrative costs, operations, and employee productivity through an always-accessible online time and expense tracking platform.

Using ClickTime, managers can analyze employee time and better understand team resources, meet project deadlines, and stay on budget. ClickTime also offers tools that help automate everyday tasks and reporting, so you don’t have to waste time updating Excel spreadsheets.

It’s clear that different industries have different billing and project management needs, which means you need a customizable time tracking tool that works for you. ClickTime serves customers in a wide...


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Supported Operating System(s):

Web browser (OS agnostic)

193 Reviews of ClickTime

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(124)

124

4 stars

(61)

61

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 193 results

October 2020

Shelley from Sequel

Verified Reviewer

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Satisfied Longtime ClickTime User

As a longtime user of ClickTime and one of our agency's Administrators. I absolutely love ClickTime. The Customer Support staff has always been responsive and supportive of our needs. Years ago they worked with Sequel for the Admins to pull a special report landing in the most amazing, versatile pivot table that we still use today. This allows the super admins to summarize information and change parameters on the fly in ways that supersedes any of the Reports available too Managers. Recently, as we investigated and explored adopting the Project Insights tool, our rep was supportive, informative and patient in the process. We are looking forward to using that tool and seeing it develop to better serve our agency.

Pros

• The amount of information that this application collects while being very simple for users to fill out. • The variety of reports that managers can choose from viewing the data collected by task, person, project, etc. • Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel... • The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.

Cons

• Building custom reports can be a bit challenging • The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster. • There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful

March 2020

Joel from Northeast Forest and Fire Management, LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2020

Easy to use and enables me to do my work not spend all my time running the software

It is dependable and easy to use.

Pros

ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.

Cons

Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.

Reasons for Choosing ClickTime

It was one of only a few products that did time and expenses easily, simple to use and setup, and a reasonable price.

Reasons for Switching to ClickTime

I used ClickTime for almost 10 years and last fall began the switch to BQE. After using BQE for 2 months I quickly realized I had made a mistake switching but luckily had kept my ClickTime account.

Response from Clicktime.com

Replied March 2020

Hi Joel, Thank you for your thoughtful feedback. We're glad to hear that ClickTime has been beneficial for you and your staff in many ways over the last 2+ years. We recognize your request for compensation time and more flexibility around our pricing structure because your staffing changes over time. We will work with our product team to address these issues and look forward to continuing to partner with you for a long time to come! Thanks, Ethan

February 2021

Kyle from ABADIE LLC

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Time Keeping Software

Overall, the experience has been great. For the money, Clicktime is the best value. The user interface and ease of use is simple yet highly effective.

Pros

The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Cons

Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Reasons for Choosing ClickTime

Price per user

March 2020

Brittany from North Carolina Coastal Federation

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2020

Helpful tool, but could be more helpful

This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done

Pros

I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Cons

It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

Response from Clicktime.com

Replied March 2020

Hi Brittney! Thank you so very much for your review of ClickTime. I am going to reach out to you directly to share some great news. I have a way for you to be able to print out expense sheets with attached receipts, (without having to have a customized report) and I will be happy to get you our NEW QB Online connector! I am so very glad that you were able to share your needs so we know how best to serve you and your team. I will be in touch. Best Regards, Brea Phillips ClickTime | Customer Success Manager

November 2020

Angella from NextEnergy

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Easy to Use, Great Service

Our organization implemented ClickTime almost 4 years ago. It has a been a great solution for tracking our time. The system is easy to customize based on your needs. It's given us much better information for making better decisions. Reporting is easy and detailed. We also implemented the expense reporting module to automate our expense report process. That was a significant time savings for our organization. ClickTime is always rolling out new features and making improvements to the project. The help resources are great and easy to use if you have a question or encounter an issue. I highly recommend ClickTime.

Pros

ClickTime is very easy to use and can be customized to meet the needs of your organization

Cons

One of the challenges we've had as an organization is just determining what can a regular user see vs. a manager vs. an admin, but we've found easy work arounds for this.

Reasons for Switching to ClickTime

Quickbooks did not provide the level of detail required for tracking our time.