Intuitive, great HRIS with excellent customer service

It's been amazing for the price, the whole company has really adopted it quickly, even the older staff. It's a beautiful user interface to be honest, we have removed a lot of issues around time-off and around performance management and saved on recruiting costs.

Pros

Its ease of use, the customer support is amazing, always new updates making it better. Recruiting integration with indeed.com. Performance reviews. Integrates with GWL benefits and Wagepoint payroll.

Cons

Training module has potential to be a bit more comprehensive, would be nice to be able to design courses in the software. Time-off could use a bit more detail when it presents on the company Outlook calendar, would be nice to see the exact hours people are off during each particular day.

Tetranex Solutions Review

Collage has greatly reduced our HR costs. We are very happy to have switched over and look forward to growing together.

Pros

Collage is very straight forward and easy to navigate. The price is great compared to our former web-based software HR platform and the fact that it is Canadian is very helpful. The benefit administration has also proven to be very helpful. Online support always follows up, and I very much appreciate that.

Cons

I know Collage is still relatively new, but some of the feature requests that have been submitted still haven't come to fruition. For example, the inability to sort reports with the platform. I wish you could click on a report column heading and have it auto-sort (i.e. alpahbetically, numerically, etc). I also have requested the ability to create folders in each individuals "Documents" tab so we can organize documents accordingly.

Painfully simple features & horrible/rude customer service

Pros

The only pro I can see with this company is that it's free, but you get what you pay for. It's not even worth free.

Cons

First and foremost, their staff are incredibly rude. They will stalk you after signing up, calling multiple locations for which they were not provided contact info, and disrupting our business with these harassing and spammy calls. We have to ask them multiple times to quit calling/messaging us, and they continued to do so endlessly. The so-called HR 'features' they offer are so bare boned it's laughable. They are just here to stink you into a benefits plan, and I can't even imagine how poorly that would go based on the the staff member I dealt with. Avoid!

Our company loves Collage!

We did not have an HRIS before Collage so we improved so many things I hardly know where to start: even just having an automated way to track time off was a big bonus for us. We love the PTO calendars and the onboarding and offboarding tasks. The ATS was a huge improvement because it made it so much easier to keep track of interview processes with multiple people involved. And my account manager is always there to walk through new ideas with me and help me make the most of Collage.

Pros

It's easy to get up and running, very intuitive from both user and administrator perspective, and their customer support is outstanding.

Cons

When we first started using Collage there were a few minor annoyances, but their product development team is so responsive, most of these have all been resolved in the 9 months since we have been using it. The only thing left they need is Single Sign-On with Google.

The transition from HR track has been fairly easy.

It is making it easier for me to deal with all of the time off requested by staff and keep an ongoing record of it. I also like to have staff numbers at my fingertips instead of digging out their files for contact info. Plus, i can access this from anywhere.

Pros

The calendar feature is great along with the ability to allow staff to login and request time off. There are some cons for calendar but i've listed them below. I like the user interface and the staff have taken to it quite easily. I like the custom fields, just wish they were in the payroll affected area as well such as for rrsp contribution amounts.

Cons

The reporting functionality, in particular for time off. I would like to be able to pull a report on just one employee with a list of all days off. It also doesn't stop you from booking the same day for the same person twice. There should be a warning or error. The benefits section is not applicable to any provider except your own. I understand you are working on this so i look forward to that upgrade. Also, would like to have reminders for calendar as an option.