



3 screen mockup




Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize their own app for employees using Connecteam’s product.
Real-time communication is available through chats, updates, and notifications. Employees can develop their job-specific skills using Connecteam Time Clock’s training courses, procedure manuals, product catalogs, and surveys. The dashboard allows employers to manage business from one location. Features of the dashboard include asset management, employee performance and productivity tracking, and real-time workforce insights.
Team collaboration is possible ...
3 screen mockup
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2020
Scott from Smarter Security Solutions LLC
Company Size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Most Valuable APP for SMB Ever
Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.
Pros
- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.
Cons
- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.
Reasons for Choosing Connecteam
Save money. Everything in one application. 24/7 live support.
Reasons for Switching to Connecteam
We used TSheets, 7Shifts, Sling, and Trello for everything we needed. Now we have combined everything we needed in a single solution- ConnectTeam.
Response from ConnecTeam
Replied February 2020
Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)
December 2020
Jose from JMA Security
Company Size: 11-50 employees
Industry: Security and Investigations
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
An amazing app for startups and established businesses
The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Pros
The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.
Cons
Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.
Reasons for Choosing Connecteam
Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.
Reasons for Switching to Connecteam
Tracksmart was a good app. Although it did not allow much flexibility with other features such as report writing, communication with our team and etc. Compared to this app Tracksmart does not have many features and anything else requires you to subscribe to additional apps that integrate with one another.
Response from ConnecTeam
Replied December 2020
Thanks for the warm review Jose! That's highly appreciated :) Stay tuned for upcoming product updates with more great features to enhance your day to day work!
January 2021
Jeffrey from HD Escape Rooms
Company Size: 11-50 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Great Features for a Reasonable Price
Overall my Connecteam experience has been the best I've had with any team management software so far. This app allows me to keep track of everything in one place rather than having to utilize several different software applications. The small hiccups that occur along the way are always easily resolved in a timely and effective manner.
Pros
This software keeps all my employees connected with me and the other members of their team. Connecteam is a great tool for managing workflows, time management, and communication among several different teams.
Cons
I wish I had the ability to schedule future posts (such as birthday wishes or scheduled updates) without having to upgrade to the next plan. I lead too small of a team to justify upgrading to the higher plan but definitely miss out on the ability to utilize the more advanced features. I also believe that allowing admins to be able to manually input availability would be helpful as our scheduling manager finds it easier to run availability through her rather than having them input it themselves.
Reasons for Choosing Connecteam
Connecteam is the only app that featured EVERYTHING I needed in one software rather than having to buy several.
Response from ConnecTeam
Replied February 2021
Thanks for the amazing review Jeffrey! The ability for admins to add unavailabilities for users is already available! You can access you schedule actions menu to add it :) Thanks again for being so awesome!
February 2018
Tamara from Morning Sunshine Breakfast Treats
Company Size: 2-10 employees
Industry: Restaurants
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
5.0
Functionality
2.0
February 2018
can't complain for a free product and it works for what we need it to
ability to communicate the schedule and time off requests effectively
Pros
Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.
Cons
doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop
Response from ConnecTeam
Replied February 2018
Hi Tamara, Thanks for leaving a review! Glad to hear you liked Connecteam despite it missing a few things you were looking for. Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles. We'll also be introducing a mobile manager app in the very near future.
November 2020
Kristina from Trophy Handyman Services, Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Looks professional, easy to use, and great value for the cost.
I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.
Pros
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.
Cons
What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).
Reasons for Choosing Connecteam
Ease of use, aesthetic (you guys are much more hip and sleek), features, and cost.
Response from ConnecTeam
Replied November 2020
Thanks for amazing review Kristina! The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :) The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :) Once the features are synced - Viola! Harmony :) As for more training videos - we're on it! Thanks again for such a beautiful review :)