EMPTRUST Software
EMP Trust HR is an applicant tracking and onboarding system suitable for businesses of all sizes. Key features include forms management, task management, compliance tracking, employee training, benefits administration and employee portals.
EMP Trust HR features an onboarding wizard where new hires can learn about company culture, complete all required paperwork, understand HR policies, sign up for benefits, understand all required tasks and view training and orientation schedules. Forms can also be setup to display by each location’s needs with configurable profiles based on employee hire type and can be configured to display instructions. Users can generate I-9 forms electronically, track completion and meet any USCIS requirements with audit reports and logs.
The solution also offers training courses and users can assign employees to specific courses tasks and track completion via the new hire learning portal. Employees and new hires can learn about and compare plans, link to online content and then sign up for benefits.
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
19 Reviews of EMPTRUST
Chela from Spectrum Electric Inc.
Specialty: Accounting / CPA
Employees number: 2-10 employees
March 2018
March 2018
Absolutely in love with this product!
Pros
We purchased the product not to long ago and ever since it has helped our HR department inmensely. It has been great for organizational purposes and good enough to keep track of every step.
Cons
Although I did find the pricing to be a little high at the beginning, I certainly believe you get in back in value after you've worked with EMP Trust.
Pramod from Kott solutions
Specialty: Software / Technology
Employees number: 51-200 employees
November 2017
November 2017
Emptrust HR
Pros
User friendly software with electronic forms and workflows provides extensive functionality, support multi languages and is enabled to work with mobile, tablets and desktops with company branding.
Cons
Nothing in particular, costing is reasonable, can be integrated with partner solutions in Applicant tracking, employee engagement and video interviewing and works with most ATS Vendors, in-house systems and large ERP systems such as Oracle, SAP R/3 and other legacy systems.
Crystal from Gene B. Glick Company Inc.
April 2018
April 2018
I enjoy the ease of the software as it really minimizes our on boarding time.
Ease-of-use
Usability
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Support
Pros
The software is very easy to use and to train managers on how to use. The customer service is amazing!
Cons
I wish that it would have the ability to integrate with our HRIS system, this would really simplify my on boarding process.
Suzanne from Spark Home Health
April 2018
April 2018
Great value, helpful staff
Ease-of-use
Usability
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Value for Money
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Support
Pros
Support of the EMPTrust staff, was especially helpful. Flexibility in organizing documents, easy for staff to navigate.
Cons
A little difficult to navigate intuitively but the staff is very accommodating. Once you learn to use the back end system it is relatively easy to navigate.
Lori from Ocean Resort Casino
April 2018
April 2018
EMP TRUST has become invaluable to us !
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Support
Onboarding up to 3500 employees was easy and fast
Pros
The system is so easy to use from both the HR side as well as the candidate side. My account representative Sara R. is quick to respond and most knowledgeable.
Cons
I have not found an issue with the software. Customization's with this product are easy.
Cody from Lincoln Industries
Employees number: 501-1,000 employees
February 2018
February 2018
Quick and Easy Implementation of EmpTrust
Ease-of-use
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Support
Pros
The integration with our PDS Vista product is the most valuable. I also like the user interface for all admin type users.
Cons
The needs to be some updates to the notification process on the new hire and the admin side. On going communication is needed instead of just one notification.
Laurie from Cogentix Medical
December 2017
December 2017
We have been using this product for a couple years, I like the ease of functionality and support
Ease-of-use
Usability
Functionality
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Quality
Support
The only issue we had was that we were unaware that we no longer had user licenses, but I believe this was the responsibility of a separate vendor...EMPTrust support was able to assist in resolution
Pros
Functionality, dashboard ease, support, I have not utilize all features, but what I have accessed has been beneficial
October 2017
October 2017
Easy to Use
Ease-of-use
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Automated Onboarding
Pros
forms management, task management, compliance tracking, employee training, benefits administration and employee portals.
Steven from Utz Quality Foods
Employees number: 1,001-5,000 employees
July 2017
July 2017
Takes the complications out of the E-verify process. Completely integrates with our e-on boarding.
Ease-of-use
Usability
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Quality
Value for Money
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Support
Time -accuracy
Pros
3 months into using product: Ease of use/organized files located in the cloud/on-boarding interface/ability to generate historical reporting of e-verify process for company
Laura from Venable LLP
Employees number: 1,001-5,000 employees
July 2017
July 2017
Easy transition from a very paper/manual onboarding process.
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Support
Can easily track new hires; see their paperwork status; saves time on employee's first day.
Pros
Employee view of the their emp-board home page and the fillable forms. Ease of forms. Able to add other onboarding information, beyond fillable forms (parking info, benefits info, etc.). Able to add welcome message, etc. Forms download to PDFs easily; and translate into the 1-page data sheet for our HRIS team.
Cons
Certain tasks are not as simple as instructions: correcting an I-9, cancelling a duplicate E-Verify case. Certain notifications have been somewhat difficult to create.
AnnaMarie from 84 Lumber Company
Employees number: 5,001-10,000 employees
July 2017
July 2017
I feel we have a had a positive experience with EMP Trust and the customer service.
Ease-of-use
Usability
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Value for Money
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Support
Pros
The ease of use, and the quick customer service provided. It's a very teachable product for other users as well.
Cons
There are multiple ways to access certain forms which isn't a bad thing, but it can be confusing for a new user. Also it may just be the way our system is customized, but you have to remember to mark the rehire check box if you have a rehire. If you do not know that who you are hiring is a rehire, then their information gets lost in the shuffle.
Response: EMPTrust Solutions, Emptrust HR
Date: July 2017
July 2017
Anna
Thanks for the review and comments. We have the new release that addresses the rehire search by replacing with an automated lookup for past hires during the hiring wizard process. It also adds a new visual dashboards and customs reporting
F. L. from IQ Solutions
July 2017
July 2017
Excellent! What an improvement to our HR record maintenance and on-boarding Process!
Ease-of-use
Usability
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Value for Money
Value
Support
More department efficiency and transparency.
Pros
The software was easy to use and the way the development and support team work with us to customized and enhance the platform was awesome! The team took the time to listen to our feedback and worked on implementing our suggestions on an individual and global level. Having the Everify within the system was a plus and a breeze to process new hires. The support staff are amazing - "Kudos to the support staff for being so responsive and super helpful".
Cons
Not able to click the "Back Button" to navigate to the previous screen and deleting duplicate records from the Wizard.
Response: EMPTrust Solutions, Emptrust HR
Date: July 2017
July 2017
Fay,
Thank you for the review. We will pass the Kudos to Sarah and our support team members. It has been great to work with you and the team there and we value your inputs and feedback.
Jerica from Murray Guard
Employees number: 201-500 employees
June 2017
June 2017
Great!
Ease-of-use
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Value for Money
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Support
Pros
It's fast, easy and the support group is amazing. I feel comfortable knowing that when I have questions the support group is right there to provided answers.
Rebecca from Chickasaw Nation Industries Ind., Inc.
Employees number: 1,001-5,000 employees
June 2017
June 2017
Simplified our On-Boarding Process
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Support
Ability to eliminate a substantial amount of paper and postage from the orientation process. Better time management for HR Generalist. An engaging orientation process for new employees.
Pros
We are a large complicated company with many divisions in policies and procedures. EmpTrust was able to customize the product to meet our needs. The product allows us to provide a professional on-boarding experience as well as to track and manage vital documents.
Cons
Some updates have caused the loss of settings or documents. Build/Edit feature for policies is very basic and doesn't allow much creativity.
Misty from 12 Oaks Senior Living
Employees number: 501-1,000 employees
June 2017
June 2017
EMP -Force has allowed us to grow to 1200 employees expand across 4 states while staying compliant.
Ease-of-use
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Value for Money
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Support
Pros
Customer Service is fast and efficient. The software is easy to use for the New Hire and Managers. Document retention is much easier and on a global level. Everify is within the system so no external logins necessary.
Cons
Administrator settings on your own are hard to maintain, but the help from the Customer Service team is always willing to help
Emilie from Mental Health Partners
Employees number: 501-1,000 employees
June 2017
June 2017
Very helpful with implementation, go live, and after implementing
Ease-of-use
Usability
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Value for Money
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Support
Pros
Very easy to use, self explanatory, and easy for the new employees to navigate. You also are able to customize the software to your specific needs.
Cons
You cannot click the back button to see the screen before. You have to close out of that window to go back.
Candice from PepsiCo
Employees number: 10,000+ employees
June 2017
June 2017
I have really enjoyed working with the EMP Trust team over the past couple of years on this software
Ease-of-use
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Value for Money
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Support
The reporting and oversight that I get from the system is amazing.
Pros
Software is very user-friendly and the support staff is amazing! Anytime I find something I feel like needs to be changed or added, they work quickly to do so.
Cons
Setting up new users and locations is time consuming. Help desk sometimes takes longer than expected to respond to questions.
Laura from Perkins School for the Blind
Employees number: 501-1,000 employees
June 2017
June 2017
Incredibly easy to use and easily customized to our needs.
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Product Quality
Quality
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Support
We have revolutionized our on boarding process from a manual paper driven process to a completely automated system enhancing the experience of the new hire and reducing the amount of time for new hire processing.
Pros
Customer service is top notch. Anytime I have a question my rep is responsive via phone or email and able to offer a quick and effective solution.
Cons
Our implementation was lengthy due to limitations of out HRIS receiving the data - this was NOT the fault of Emp Trust software. During this process the Emp Trust team was patient and available to answer questions from our HRIS vendor.
Sarah from Seneca Creek Community
Employees number: 51-200 employees
June 2017
June 2017
Very positive experience
Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Ease of use, great customer support. We do really enjoy the services and the software.
Pros
The ease of use. The system is very intuitive and very easy to use. It is upfront and really takes care of all the HR needs. This software allows you to set up automated workflows and internal task which is very helpful.
Cons
I would like to see more reports. Right now, we send a request for the desired report and it is set up by the team to pull all the required data.
