Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10What is EMPTRUST?
EMP Trust HR is an applicant tracking and onboarding system suitable for businesses of all sizes. Key features include forms management, task management, compliance tracking, employee training, benefits administration and employee portals.
EMP Trust HR features an onboarding wizard where new hires can learn about company culture, complete all required paperwork, understand HR policies, sign up for benefits, understand all required tasks and view training and orientation schedules. Forms can also be setup to display by each location’s needs with configurable profiles based on employee hire type and can be configured to display instructions. Users can generate I-9 forms electronically, track completion and meet any USCIS requirements with audit reports an...
31 Reviews of EMPTRUST
Average User Ratings
Overall
4.55 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
May 2019
Tim from Vonachen Group
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Environmental Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
May 2019
Very flexible onboarding platform
EMPTrust made our onboarding process mobile and simple for our distributed workforce. They are extremely accommodating to our needs and the price is crazy good.
Pros
The team at EMPTrust bent over backward to accommodate our needs. They worked and developed connections with other vendors to make sure all our systems talked with one another.
Cons
The mobile interface is clunky at times on custom screens. Things don't fit quite as well as they should. Works fine most of the times though.
Reasons for Choosing EMPTRUST
Custom integrations with third parties.
October 2019
Ann from Empath Health
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
2.0
October 2019
EMPTrust Review
Pros
Easy to use once it's set up. New hires are able to complete paperwork prior to first day.
Cons
That I cannot change a form that we initially created. We have to go through the vendor to make any changes to forms, not matter how slight.
Reasons for Switching to EMPTRUST
We purchased Vista and this was a sponsored bolt-on.
October 2019
Angela from Goodman Group Restaurants
Company Size: 501-1,000 employees
Industry: Restaurants
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
2.0
Functionality
2.0
October 2019
Reasonably Priced But Not the Best Product
Pros
It took us quite some time but we were able to customize a lot, however, not as much as we would like. The system doesn't allow for some forms to be uploaded or to have fields customized.
Cons
Issues with importing new hires into our payroll system, resulting in delays with payroll. Customer service is slow and fixes don't always work so a great deal of back and forth.
Reasons for Choosing EMPTRUST
Pricing and it seemed easy to use
July 2017
F. L. from IQ Solutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2017
Excellent! What an improvement to our HR record maintenance and on-boarding Process!
More department efficiency and transparency.
Pros
The software was easy to use and the way the development and support team work with us to customized and enhance the platform was awesome! The team took the time to listen to our feedback and worked on implementing our suggestions on an individual and global level. Having the Everify within the system was a plus and a breeze to process new hires. The support staff are amazing - "Kudos to the support staff for being so responsive and super helpful".
Cons
Not able to click the "Back Button" to navigate to the previous screen and deleting duplicate records from the Wizard.
Response from EMPTrust Solutions
Replied July 2017
Fay, Thank you for the review. We will pass the Kudos to Sarah and our support team members. It has been great to work with you and the team there and we value your inputs and feedback.
May 2019
David from Leaders Staffing LLC
Company Size: 501-1,000 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2019
Excellent Software!
Pros
EMPTrust is an excellent product. During our implementation, the support from EMPTrust employees was excellent. Customization to the product was without hesitation. After implementation, support continued to be excellent. The software is very easy to navigate and the seamless integration with E-Verify is a plus.
Cons
The only con I would have is although the software is web based, when you are navigating throughout the system, it takes a little bit to load. This could very well be because of the amount of data we have stored in the database. Overall though this is a great software solution.
