Epicor HCM Software

3.79 / 5 (7)

About Epicor HCM


Epicor HCM is an HRM solution offering integrated talent management and human capital management solutions. The application provides tools to support core HR functionality, as well as offers additional modules for performance management, training and development, timesheets, position control, candidate self-service and mobile employee and manager self-service.

Epicor HCM is suited for midsize to enterprise-level companies across various industry segments. Because Epicor HCM is available in three deployment options (Software as a Service (SaaS), hosted, or on-premise license), and can be delivered to meet requirements of varied business types and sizes. The solution can integrate with other Epicor solutions including ERP and Retail management software.

Epicor covers the entire employee lifecycle management - from onboarding to retirement. The Employee Connect feature helps employees to submit and view their time-off requests. HR can create and publish open positions on various job portals. Additionally, it helps to track and record employees' performance, organize training programs, manage HR budget and more.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

7 Reviews of Epicor HCM

Average User Ratings

Overall

3.79 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

4.0

Ratings Snapshot

5 stars

(3)

4 stars

(1)

3 stars

(1)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-7 of 7 reviews

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February 2018

François from Algorithme Pharma

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

February 2018

Use it as it is, don't mess it up

Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

Pros

A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.

Cons

Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

May 2019

Susan from ZOLL

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Epicor HCM through Payroll Administrators eyes

Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

Pros

I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.

Cons

I have not found anything as of yet, I am using this system for data verification and reporting only.

April 2018

Ethan from Petes hardware

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

April 2018

Epicor is a strong software that being a user of has had many ups and downs

Pros

Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.

Cons

When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

February 2019

Good for small businesses, does not scale well

Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

Pros

A lot of admin options. Can grant permissions by role level security.

Cons

Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

October 2017

Lillie from Aavid Thermacore

Company Size: 51-200 employees

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

October 2017

The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom

Pros

The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly.

Cons

Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.

May 2016

John from ClubZ

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

A complete HR Software solution backed by terrific customer support

I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

April 2015

John from ASG Group


Ease-of-use

3.0

Customer support

4.0

Functionality

3.5

April 2015

Epicor Overview

Epicor Overview

Pros

Function availability. Excellent interface with like products.

Cons

Modifying output both soft and hard to share data with CRM products.