ExakTime Software

4.17 / 5 (152)

Our advisors have recommended this product 3 times in the last 30 days

What is ExakTime?

ExakTime is a two-decade provider of time tracking for construction and field-based industries. The robust, easy-to-use time tracking and scheduling app syncs directly with user-friendly cloud software, allowing for easy scheduling of shifts and tasks as well as real-time attendance, hour, cost code and other data that’s accessible and actionable from anywhere. ExakTime runs on Android and iOS phones and tablets, while the time tracking software integrates with all major accounting programs.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

152 Reviews of ExakTime

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(73)

73

4 stars

(47)

47

3 stars

(23)

23

2 stars

(3)

3

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 152 results

June 2018

Ashley from CES Industrial

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2018

Easy to use. Basic functions but work well for what my company needs for time tracking purposes.

Pros

Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.

Cons

The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.

Response from ExakTime

Replied June 2018

Hi Ashley, It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers!

May 2017

Aimee from Eneco, Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2017

From the moment we started using this software, we were saving money.

Saves time and money from start to finish.

Pros

The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.

Cons

If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.

February 2020

Peter from Colgan Construction Corp.

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2020

A time-keeping company that cannot keep time

Pros

It was easy to use. My employees liked it. Nobody likes keeping track of hours

Cons

I used this application for several years. GET THIS. IT PRODUCES DUPLICATE TIME ENTRIES ON A REGULAR BASIS!! This has created several very tense and embarrassing situations with my hourly customers. They said the error was on our end. We must have double synced the records to Quickbooks. To that I say why would you create code that allows that action to take place? What possible benefit is that?And when I called them to request the time records that were created when I was paying for the program, (so I could sort out the mess they had created with my customers-plural) they demanded $140 for those records. I switched to Tsheets which is much more reasonably priced and bonus--It actually produces accurate time records. Bottom line, if your selling accuracy and accounting programs, make sure they actually work.

Response from ExakTime

Replied February 2020

Hello Peter, We apologize for any frustrations experienced after discontinuation of services. We focus on resolving all concerns with our active customers to their satisfaction and are confident these issues are not occurring across our customer base.

March 2017

Vince from BLT Construction

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

We're loving it!

This move to the web has made things a lot better, and the support has been fantastic!! The live chat and response time/efficiency of the support team has made things far easier for our entire team!!

Pros

tracks time well bread crumbs

Cons

would like geotraker to continue to run as long as ppl are punched in even if they close the app would like a few more customization options, but pretty good overall

June 2018

Shana from Bigelow and Company, Inc.

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2018

The updates have been better, and faster. This makes payroll a lot easier and keeps employees honest

Pros

I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings.

Cons

The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long.

Response from ExakTime

Replied June 2018

Hello Shana, Thank you for your review. We are constantly working to make updates to our services so that we can better serve our customers so we are glad to hear that you have been enjoying some of our latest updates.