





Analytics Dashboard






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Fountain is a cloud-based human resource (HR) management solution which helps businesses automate and manage recruitment operations of hourly workers.
Fountain offers enterprise level applicant tracking system (ATS) features like candidate screening, automatic reminders, executive dashboards, custom workflows and onboarding. It enables candidates to fill in personal information, submit background checks, access training videos and sign agreement documents. Users can also set the solution to automatically send reminders to a candidate pool via text messaging (SMS) and email.
Fountain analyzes multiple data points via machine learning. This helps users gain information about their hires and enables them to adjust individual steps in the hiring process. ...
Analytics Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2018
Holly from GLAMSQUAD
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Glamsquad and Fountain
We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.
Pros
Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.
Cons
Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.
March 2019
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2019
New of its kind, but far from perfect
We've been able to scale our company using Fountain faster in 3 months than we had previously for a year. It is a very unique ATS that provides very large benefits for automated hiring. Quite easy to use on both the front and backends of the system. However, its two biggest flaws are in its inability to integrate with any other system (unless your company has an engineering / development team dedicated to HR) and the inability to universally roll out changes to all workflows. Overrall - it is very cutting edge and has provided incomprehensible value to our organization, but there are minor things that the developers should consider in a V.2 of this product.
Pros
leverages text messages to speed up the hiring process tremendously, cool branding features, great modern UI for both desktop and mobile users, plenty of features, original analytics page provides valuable data about the health of the funnels
Cons
no shortage of bugs and glitches, doesn't integrate with most major HRIS or softwares, inability to clone offer letters with Hellosign, can only clone existing workflows when opening a new requisition, rolling out universal changes is burdensome as they need to be changed by the opening.
February 2020
Marcus from SPIN
Company Size: 201-500 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
February 2020
Fountain Review
It has been a good experience with a few hiccups along the way.
Pros
It is a good central location to keep all of your employee training and interviewing in one location so that you don't have to look all over.
Cons
The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.
August 2018
Anonymous
Company Size: 201-500 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Constantly evolving to meet the needs of our fast-growing business.
Pros
We've used Fountain for ~2.5 years and have seen notable changes in the product. There's a ton of customizability and an open API lets us build the perfect system for our processes without much engineering required. Support has been great - both in general response time and willingness to address feature requests.
Cons
Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features. It serves as a strong backend system, but the applicant portal doesn't exactly meet our needs.
February 2019
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
February 2019
Great product with multiple uses
It can take a while to process applicants, it might be because there is less interaction since a lot of it is automated, but either way, it makes life a lot more simple. There are many more pros than cons. I'm recommending Fountain to a lot of business friends who can benefit from this.
Pros
I love the abililty to move applicants from stage to stage, and the automated text they receive when they are stuck on a stage for a longer period. I especially like the video answer feature. In a industry that represents upscale spa and wellness -presentation is important and helps weed out applicants who are less serious.
Cons
I believe pop up notifications for messages on Fountain would be useful - at least for laptop and desktop. Sometimes applicants are left on idle for too long when they message in, and I would like to be able to reach out to them sooner.