Glamsquad and Fountain

We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.

Pros

Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.

Cons

Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.

Caters to you!

The new and updated version of Fountain is wonderful. My company has been able to provide different services at the same time. The flexibility and communication has been great and they are able to provide the service and support in a timely manner.

Pros

What I like most about this software is that you are able to cater it to what your business needs. I know in my line of work things and processes are constantly changing, so having the flexibility and fast responses is great to make the necessary changes in a timely manner.

Cons

It's hard to pinpoint one thing as this is a great software. But there are rare times they have an outage and it is down for a tiny bit of time. But they are very transparent when that happens.

Fountain Review

It has been a good experience with a few hiccups along the way.

Pros

It is a good central location to keep all of your employee training and interviewing in one location so that you don't have to look all over.

Cons

The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.

Constantly evolving to meet the needs of our fast-growing business.

Pros

We've used Fountain for ~2.5 years and have seen notable changes in the product. There's a ton of customizability and an open API lets us build the perfect system for our processes without much engineering required. Support has been great - both in general response time and willingness to address feature requests.

Cons

Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features. It serves as a strong backend system, but the applicant portal doesn't exactly meet our needs.

Fountain user for 3+ years.

I've used Fountain within our company for processing ten thousands of applicants globally. The customer service has always been excellent and their ability to grow with the needs of their clients is worth mentioning.

Pros

The ability of this company to scale with the wishes of their clients. The features and flexibility you have in the product allow you to scale fast and optimise your flow for different sizes of volume and requirements.

Cons

A great + would be to not restrict applicants to follow the flow linearly but instead being able to switch between stages, even though the stages are not finished yet.