A great software platform with even better customer support.

It makes my job easier! The software we have in place streamlines a lot of administrative processes that would typically take up a lot of time to complete. I like that I can create an employee specific communication in a matter of minutes.

Pros

I really enjoy working with Harvest because they are able to customize systems to accommodate our company needs. Sometimes, when working with larger companies, you have to fit your internal processes into their framework and there isn't too much flexibility. We started with a web-based compensation planning tool and were excited with how easy it was add on a statement distribution module after the tool had essentially been finalized. We have since engaged Harvest in two additional system implementations and could not be happier with how they turned out. The projects I have worked on with Harvest have always been delivered on time. The customer service is top notch and I think this is what differentiates them from other providers.

Cons

I would say nothing, simply because anything that we have disliked about the software, we have had opportunities to make improvements or changes. In one scenario, we were concerned with the security of personal employee award statements. We came up with a solution and ran it by Harvest. From there, in collaboration with Harvest, we implemented an added security measure that subsided our concern. There is a lot of flexibility in working with Harvest and that is why there isn't anything I really dislike about the software. I can change things that I dislike!

Great system, that does what is intended to do, at a fair price.

Amazing customer service. You truly feel like they have your back while you are going through you process.

Pros

The system is very user friendly, and it does not required a lot of training.

Cons

Maybe a few analytical tools to use during the process by managers.

Great new tool, the organization quickly adopted this, customer service was amazing!

Pros - very easy to use. Automated compensation statements were great. Tool was flexible for global organization but easy to view in USD. Eliminated manual work and excel files. Very quick implementation time. Cons - reports weren't great. tool was slow when there were big groups.

Harvest HCM streamlined our work!

Our previous incentive and annual increases was done with Excel Spreadsheets. We were dealing with issues of multiple users needed access, documentation from the tool and limitations. Harvest HCM is friendly, customer focused and driven to meet our needs. They worked with us on designing the tool to meet our needs. They were responsive to the many changes we needed to make. They were quick to respond and help us with any issues.

Pros

The software is easy to use and user friendly. They are able to work with our needs and develop a program that fits our organization. There were times when we need to make quick changes to the software and Harvest HCM rose to the challenge. The work we used to do with Excel spreadsheets is now streamlined and more efficient with Harvest HCM.

Cons

It is hard for me to think of a con for this software. The tool has streamlined our work and made our work and the work of our managers more efficient and effective.

Wonderful experience and customer service. Our Leadership team also likes the functionality

Pros

What I like most about this software is it is easy to use and more importantly easy for our leadership team to use. They have commented on how our old system used to take days to get through Merit & Bonus recommendations and now they only need to block out 4 hours for a 600 person final review.

Cons

I honestly cannot think of what I like least about this system, as our company changes, I am sure we will have more of a need for analytics/charting of recommendations for leadership meetings.