Jobvite Software

4.01 / 5 (319)

Our advisors have recommended this product 20 times in the last 30 days

About Jobvite


Jobvite Hire is a cloud-based applicant tracking system (ATS) that enables users to manage hiring processes including job distribution, screening, interviewing and sending out offers. It’s suitable for midsize and enterprise recruiting companies.

Jobvite enables company to build a branded career site for candidates. The solution offers a variety of tools for managing the onboarding experience and compliance.

Jobvite includes a customer relationship management (CRM) and recruitment marketing module that allows users to build talent pools of passive candidates that can be sent branded campaigns and communications.

Jobvite’s ATS was named a leader in the "Forrester Wave for Talent Acquisition, Q3 2015."



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

319 Reviews of Jobvite

Average User Ratings

Overall

4.01 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(93)

4 stars

(146)

3 stars

(63)

2 stars

(9)

1 stars

(8)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 319 reviews

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August 2018

Venugopal from Max Life Insurance Company Limited

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

August 2018

Recruiting through social media was not this much easy before I was recommended with Jobvite from a old colleague

Pros

Jobvite is based upon Continuous Candidate Engagement (CCE), which aims to modernize the recruitment space. It is a candidate focused recruiting model which has so many pros to have a look upon. It helps companies recruit candidates with meaningful experiences at the correct time, in the right way, from the very first look. Jobvite is built on a platform which uses automation and intelligence to increase speed, cost-effectiveness, and quality of talent requisition. Moreover, you will be amazed to know that it manage resumes, prevent candidate duplicity, tracks applicant, provide notification and alerts, and so on. It is user-friendly as well. Jobvite provides a great dashboard and user interface, which makes it easy to use and manipulate. It is integrated with G Suite, which helps to schedule interviews and responding from emails seamlessly. Jobvite helps to expand the talent search socially by posting the positions out to your twitter/WhatsApp/Facebook/Instagram network.

Cons

Although Jobvite seems to be a boon in Modern Recruitment Process, it has some disadvantages as well. Firstly, it is an application which is not refined as it contains so many errors and bugs. System lags frequently, and sometimes over filter candidates. Despite being run by automation and intelligence, it is much more a manually operated system. Long clunky log in process is also highlighted as a disadvantage. There are some issues with its upgrades and performances. Its customer support feature isn't functioning as smooth as desired. Another problem with Jobvite is that it is more of a Requisition focused rather than candidate focused. Thus, finding the real candidates is somewhat a tough job with Jobvite!

April 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Good overall, but could use a few tweaks

Pros

Jobvite is one of the more competitively priced recruiting systems out there. There are premium products out there that I loved, however they would have cost almost twice as much as Jobvite, which I couldn't justify for probably 10% better functionality. It's super easy to use from both a recruiter standpoint as well as an admin standpoint. The key feature of sending Jobvites makes it super easy for employees to send out (and for us to track) referrals. As an admin, I LOVE the ability to chat with a tech support person from the tool vs. calling and being on hold for hours, only to be read to from a script vs. speaking with someone who can problem solve.

Cons

Jobvite emails come from the Jobvite email address and do not allow you to embed a signature. Because of this, we do not use Jobvite for candidate communications (other than the standard "thanks for applying" email that all applicants receive. There's also no way to BCC Jobvite to track these external emails in the system. We are a smaller company (350) and our recruiters are more senior, however this could be a deal breaker for a company that uses coordinators that require more oversight.

While you can customize most of the templates, there are some that are embedded in the system that you can't change that contain awkward and stilted wording. One of them contained a grammatical error and felt it reflected on us so poorly (we're a content marketing agency) we had to disable the feature entirely.

There's also a limit to the number of the columns that can appear in the search field, so we aren't able to view all of our custom fields verifying an applicant's suitability up front, which makes the process more time consuming for recruiters as they have to view more applications one at a time.

Also, they occasionally have updates which take the product backward instead of forward, such as removing the job alerts email feature.

I know it sounds like there are more cons than pros, but the ease of use and customer support is 100% more important than all of the cons.

July 2017

Richard from Star2Star

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

July 2017

State of the art social media recruiting platform with a lackluster recruiting workflow.

Pros

The Social Media platform integration is still best in class. It works well and allows easy visibility for your company's jobs across all social media platforms.

Cons

There are several things, but the actual ATS part of the system seems to have been designed as an afterthought. The workflow is not intuitive and there are too many features that just are not there for a modern search firm, and I imagine it would be very frustrating for an internal corporate recruiter as well. The worst feature though is their enforced branding through email. If you use Jobvite, every time you send an email through their platform it will go out with a jobvite.com email address. This means that many of your candidates will just not see the emails you send because their junk mail filters are picking up the jobvite.com email address as spam because they have a very high junk mail score and also because the word job is in the email address. When I used Jobvite as a corporate recruiter, I was constantly having to call candidates to see if they had received my emails and when I found out they had not I was resending messages from outside of Jobvite. When I called Jobvite, they said this was not a feature that could be easily turned off, and that the only way to do this was for our sys admins to make changes to the company domain settings and if your admins are like mine, they are not going near that with a 10 foot pole. This an idiotic feature and a deal killer for anyone in the recruiting industry.

December 2016

Abigail from Summit Retail Solutions Inc.

Company Size: 201-500 employees


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2016

Current Jobvite User

Jobvite was a step up for my company. We out grew our former ATS about 2 years ago. With that said I do not feel that Jobvite it the right fit for our organization. Once our 2 year contact is up I don't foresee us renewing. My company needs to be able to field hundreds of applicant's through our ATS daily. It became very clear shortly after using Jobvite that this software is not meant for a company like mine. It lacks small features that I need as a Staffing Manager, in order for my tasks to be efficient. We initially offered to pay more money if they needed to customize any software but they do not do that. You have to post your change to a forum where people can vote on it. The ones with the most votes gets applied in the release. This is fine in theory but if no other companies are endorsing the idea you post to the forum it leads me to believe that Jobvite can not handle the type of recruiting we do and does not have many companies like ours. Which should have made clear to us in the initial stages of negotiation.

Pros

1. Great Level 1 Customer Service representatives, all you do is call in and someone can help you with a simple question or problem almost immediately. I use this feature often.
2. The site is user friendly, it was easy to teach members of my team how to use it.
3. Publisher tool is awesome! Very easy to post jobs to all social media outlets.

Cons

1. Sub par Level 2 Customer Service Reps, when a level 1 person can not answer your question they pass it off to a level 2 Rep. These level 2 Reps that are assigned to your case are hard to get a hold of. They are reluctant to get on the phone with you. I have had 2 separate instances where I had been passed to a level 2 Reps, I was not impressed with their customer service skills.
2. When we went through the integration process we had many meetings with the integration Rep assigned to use but towards the he fizzled out. We were not fully integrated and he passed us off to the customer service line for further questions.

September 2015

Steve from Parkside Lending


Ease-of-use

4.0

Functionality

4.0

September 2015

JobVite is clearly the current #1 ATS for a reason!!!

Pros

The product is very robust and allows for virtually every aspect of our current recruiting process to be made much more streamlined and efficient. Also, our implementation manager is wonderfully attentive, responsive, and highly insightful, making her an absolute dream come true business partner to guide us through the transition process.

Cons

As to be expected, we experienced an almost complete drop-off in communication from our initial point of contact (sales rep) once we signed the contract. While we fully expected that, he could have been more hands-on and clear with next steps, making all required connections, and providing a more seamless transition to those next-level business partners assisting us in the transition. It would have also been slightly less impersonal than receiving almost instant automated emails from JobVite's Accounting system about invoices and deadlines, if the sales rep himself might have been proactive and forwarded and or made a call to explain those. The experience was pretty corporate and or big brand to go from, "what can I do to show you more / earn your business?" to essentially, "Thank you for choosing JobVite, You owe us money, go here to pay by X deadline. Do Not Reply to This Email." Again, a little more hand-holding and personal touch would have been nice from the sales rep, especially considering the size of the check we cut him.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

October 2018

Helps our Recruiting Needs as a Small Business

It gets the job done and it's useful for us as a small business to have a place where people can apply online without building our own application process on our website. It's simple for applicants to fill out, but it is time-consuming on our end to get the applications ready.

Pros

I like that you are able to put pretty much anything and everything on the screening forms. So many other software/websites make their application so simplistic that we barely get any information from our candidates other than a resume. We have a full application that we like our candidates to fill out so it is nice to be able to put all the questions we want on the screening form. It's also a convenient way to keep all of our recruiting needs in one spot.

Cons

It's not as user-friendly as I would like it. Creating the screening forms is very time-consuming. It's difficult to be able to delete requisitions or candidates which I understand, but at the same time, it would be useful to have. I inherited the software from our previous HR rep and there were so many things that were incorrect and what not and it's really difficult to clean up requsitions. I'd also prefer if we could turn off the general application as we get so many resumes for positions that sometimes don't even exist.

December 2017

DeeDee from HotSchedules

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

4.0

December 2017

Would be better if they had good Customer Support and their platform was more stable

It's not horrible, if you've never used an ATS before, you'll think it's terrific. If you've used some of the others like Level or Greenhouse, you'll think it's fair but not great.

Pros

I like the ease of use, it's somewhat intuitive and has a lot of good features. They have a lot of good training tutorials online so it's pretty easy to get hiring managers to use it. For the money, it's not a bad ATS, I'd give it a B- if I were grading it.

Cons

Their site goes down quite a bit which leaves you stuck not being able to do anything.
Customer Support is super hard to get in touch with, you'll stay on the phone waiting for someone to answer for hours, if they ever do they are not very helpful.
The reporting leaves a lot to be desired. It does some very basic reporting, but sometimes the numbers are not accurate and trying to get support to help understand why is impossible.

May 2018

JENNIFER from loanDepot

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

5.0

Functionality

4.0

May 2018

Jobvite is a great tool but needs to offer more AI features! #jobBot

Pros

Jobvite is very user friendly and makes it easy for us to train new employees on. I really like the side bar that walks you through anything that you are not sure on. I am also a fan of Jobvite Publisher, great to have social media posts while you are sleeping... set and forget.

Cons

It's need to move a little quicker with the times! Needs to have text message capabilities.. we should be able to text our candidates through the system... we should be sending an auto text 1 hr before their interview with address link and 1 hour after interview thanking them for their time. It should also have option for a Bot Recruiting assistant... one would be scheduling interviews and chat feature to pre-screen our candidates. Similar to systems like textRecruit and Paradox Olivia... do not like that we have to go out to additional vendors.

March 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

How to do Applicant Tracking/Processing right

Better applicant command and control except as noted.

Pros

JobVite developers and marketing folks seem to have sat with real, live Talent Acquisition pros...from Recruiting Coordinators and Sourcers through Senior Managers and concocted (and evolved) a system that has features and flows that are quite intuitive.

This simple statement has multiple impacts, most importantly the learning curve for decent functionality is quite short. Additonal functionality can be added and the Learning System included with the package is among the best I've seen.

Cons

As of this review, there is little to no linkage with either Zoom or Outlook. Typical issue. I send contact notes through three channels...Outlook, Linkedin-Recruiter and JobVite. The first two, I can track; JobVite, since the note is sent as an Outlook message and DOES NOT reflect in my Outlook SENT folder, sorta makes me look like I am not keeping records.

October 2018

Jeremy from Brafton Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

October 2018

Inherited Jobvite

I'm the head of HR, use Jobvite for recruitment and applicant processing, train others on the system and handle admin across the business

Pros

Not much... I inherited it and want to get rid of it as soon as convenient

Cons

Clunky UX from dashboard on to all other pages
Busy pages that make logical next steps tricky to figure out
Way too much use of the same color text, background, frames
Menu and category titles aren't intuitive
Not up to 2018 standards, hard for new users to pick up
Messaging and calendar functions don't tie seamlessly to Gmail or Outlook
Too many clicks to get through simple 1- or 2-process steps
...did I mention it's not intuitive? I've used Paychex, ADP, Salesforce... Jobvite is just very clunky, needs some serious streamlining and UX attention

August 2016

Michele from Noble Network of Charter Schools

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Fast, intuitive, and quickly developing product

I oversee the hiring process for a 1300 employee school network. We hire around 400 new staff each year and have roughly 4000 applicants each year. We purchased Jobvite because of its user-friendly interface, the platform speed, and the multiple products that come rolled into one (video interviewing, reporting, pipeline management). Our application process is unique and we were able to customize the system for our use. Since purchasing in October, there have already been a lot of updates and improvements to products as well as new capabilities added. They have great customer service and listen to their customers' needs in making improvements (there is even an ideas section for current customers to make suggestions and have them be voted on).

Pros

We really enjoy the built-in video interview function. We also love the pipeline management, the reporting capabilities, and the overall ease of use.

Cons

We would really benefit from even more customization capabilities. Even though we love the video interview function, many of our applicants experience technical difficulties with it so it may help to make some system improvements there.

June 2016