Namely Software

4.12 / 5 (359)

Our advisors have recommended this product 70 times in the last 30 days

What is Namely?

Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management.

Namely is a fit for mid-market companies in just about any industry, and it’s suitable for companies that are seeking a platform that can be configured to match their unique company infrastructure.

At the core, Namely's human resources information system (HRIS) offers a centralized location to store employee information. It offers an employee database with time off, reporting, and a social news feed.

Namely’s payroll module also handles payroll taxes, W-2s, 1099s, and ACA reports. Integrated benefits...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

349 Reviews of Namely

Average User Ratings

Overall

4.12 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(170)

170

4 stars

(114)

114

3 stars

(36)

36

2 stars

(23)

23

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 349 results

April 2018

Santiago from Edu1st

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows

Pros

As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Cons

Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

January 2020

Tess from CircleCI

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

January 2020

CircleCI<>Namely

Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.

Pros

-one source of truth for all employee information - easy to track/request time off -resources tab is helpful for new hires -place to store private employee data -very customizable

Cons

-SO many issues in the beginning(especially with workflows and onboarding templates) (ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow). -can't easily hide legal name from other employees view -tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.

Reasons for Choosing Namely

We thought it would be best for what we needed. Globally distributed. Payroll+HRIS. Customizable.

September 2018

Leon from BairesDev

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

September 2018

Easy and sustainable.

Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions.

Pros

It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons. The Customer Service is great and the people involved are very kind and competent.

Cons

The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation. It is currently lacking a proper auto-sync feature. It does not have the E-signature feature for current employees. The performance management module has a complicated nature. There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface.

October 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2019

Great for Open Enrollment and Paydays

Namely has made open enrollment an easy and clear experience. I would recommend it to anyone looking for open enrollment and payment solutions.

Pros

Namely makes enrolling in benefits incredibly easy and simple to understand. I've used it for the past two years, and I appreciate the clarity that it provides when making your selections. For example, when choosing how much to contribute to an HSA, Namely makes it clear how much will be deducted from each paycheck based on the total amount that you would like to contribute during the year.

Cons

Namely is a great tool, so it's hard to find something that I don't like about it. One thing about it that I don't like is the fact that, when you sign in, the first thing you see is a sort of "newsfeed" that shows your coworkers' birthdays and work anniversaries. My company doesn't use that feature much, so it became stale and it wasn't the most useful information to see upon logging in.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

Avoid at all costs

Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros

It's pretty. There is really no other pro.

Cons

HRIS: No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC There's no way to see a PTO accrual history Employees are not alerted when their address format is invalid Only one set of holidays - UK sees all US Holidays When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS Doesn't auto track history of Job titles Need to manually assign PTO to employees not automatic Leave approval amends, not sent Lack of point in time reporting Does not auto assign pay group based on the type of pay entered Payroll: You can't retract partial payments Had to print W2s and sort through employees that electronically consented and send out those that did not "We have to do all of the calculations manually when there is a comp change in the middle of a pay period " Invalid addresses prevent us from proceeding with payroll We are unable to easily add "time and a half" for employees who work on holidays Takes weeks to add a new department code Tax withholdings do not flow seamlessly from HRIS to Payroll If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this Employee ID do not flow over to HRIS Manually have to add holiday pay for employees does not flow into payroll You have to manually exclude employees from payroll once terminated Time and attendance: Time card entry is tedious PTO doesn't communicate to Payroll You have to man