NEOGOV provides a cloud-based talent management suite that serves the public sector and higher education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management.
NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees.
NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, and establishes a sense of purpose for employees. The suite also includes Learn, NEOGOV's learning management system that offers tools for productivity, safety and retention of an organization's workforce with engaging training.
George from Ghana Education Service
Specialty: Other Services
Employees number: 11-50 employees
Good app and is recommended for use in all offices
Very easy to use as it connects you easily. Gives you the room to maneuver.
Easy to connect to the net
It sometimes has compatibility issues.
Manuals for use is not sufficient.
Could be improved with ease buttons
Deborah from County of San Luis Obispo
Specialty: Public Sector
Employees number: 1,001-5,000 employees
We have implemented all of NEOGOV's modules and found them to be very engaged in collecting customer feedback/experience and continuing to improve their products.
-Help us over technology hurdles to incorporate google analytics, RSS feeds and responsive technology to our applicant sourcing for public sector.
-Integrated with our HRIS system for position control, job classes and salaries.
-Great value for the price.
-Actively listens to customer feedback for increased value and improved customer experience.
-Easily customizable and implementable within a few days without expensive consultants.
-Built based on U.S. public sector best practice. So it uses the workflow and terms that our end users understand.
-Great online help and resources for customers implementing.
-Modern user interface that is easy to understand, reducing our support costs.
-Capability to build customized reports with subscriptions that can be sent on a regular basis.
- Based on a U.S. pubic sector it is specific to government and schools not other businesses.
- Reporting tool could have more capability to aggregate data and create calculated values.
Matthew from City of Savannah
Specialty: Public Sector
Employees number: 1,001-5,000 employees
it's easy to view and look things applicants, reports, and Easy to contact NEOGOV reps, versatility of product is very useful.
I think the program needs improvement in simplifying the startup process. I have used other programs such as PeopleSoft and found them much easier and more comprehensive.
James from City of Chattanooga
Specialty: Public Sector
Easy to contact NEOGOV reps, versatility of product is very useful.
Master Record Merge function can be very confusing to new users.
Training modules for new users to NEOGOV Insight are very helpful.
Richard from Travis County
Very little. Very complicated to work with and service is spotty.
Again, I think the program needs a lot of work and simplifying. I have used other programs such as PeopleSoft and found them much easier and more comprehensive. This is a very labor intensive system.
Define exactly what you need from your HRIS system, then look for programs that meet your needs. Don't judge by cost alone. You will most likely save on man hours with a system that costs a little more.
Elena from Ode
ES review 4-15
Online process of candidate application review. Ability to only review applications assigned to me.
If multiple people review the same applications there is no option to keep individual reviews answers.
Look for extra features. Like ability to tabulate answers by reviewer and assign scores.
Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.
Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly.
I like the dashboard tasks section and that I am notified when a new requisition has been approved.
I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.
The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions.
Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need.
Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC.
When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted.
User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner.
I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.
Rosemary from Integration Point
Employees number: 201-500 employees
Allows self evaluation, peer evaluation and supervisor evaluation.
I found some of the navigation difficult
Leslie from BSO
Admin set up wasn't difficult, Dashboard is convenient, the exam plan set up and review of applications is easy. Navigating isn't difficult. The system comes with many reports and you can create your own as well.
implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again. Can be frustrating in ways.
ARLENE from GLD
Ability to search for government jobs from a variety of job levels. The search engine makes it so you can really narrow down your criteria.
Nothing to report. I like how you see a detailed description of the job you are applying for. It is easy to navigate.
Kristen from AAACCVB
NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.
A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.
Dani from Visit Annapolis & Anne Arundel County
Employees number: 2-10 employees
I love the concept of being able to complete performance reviews in a digital platform. The reviews are customization by individual, position, department, etc. and it is very easy for the reviewer to complete the custom form. Custom forms are easily built as well.
Does not sync with the HR Cloud component of the software; so my company has a platform (NeoGov) for just performance evaluations. Works best in internet explorer. Cumbersome for the end user.
Jon from Arapahoe County Sheriff's Office
Employees number: 501-1,000 employees
Overall, it works fine and does most of what we need but posting a job can be cumbersome. It's not as straightforward as you would think. Also, copying a posting is not as easy as it could be to re-post the same job.
it's easy to view and look things up
has decent reporting capabilities
it's not straight forward in posting jobs
it takes a long time to copy an existing post
Jimmy from Louisville Metro Government
So this is purely a review from the hiring perspective. It is not too intuitive on how to get around in the main system but once you find your records, it is great, well organized, and provides sufficient data to make strong decisions. The tracking features to keep track of applicants are especially useful when dealing with high volumes of applications.