NOVAtime Software

3.96 / 5 (26)

Our advisors have recommended this product 8 times in the last 30 days

About NOVAtime


NOVAtime is an automated time and attendance solution suitable for companies of all sizes, from small businesses to large enterprises.

This cloud-based system offers simple online interfaces for administrators and supervisors, as well as employee self-service for time reports, scheduling and time-off requests.

As a workforce management solution, NOVAtime supports not only time and attendance tracking, but also scheduling, labor costing, leave management, incentive systems, analytics (including a custom report building engine) and more.

This vendor also offers a variety of remote devices for data collection, such as handheld scanners, wireless terminals, Web punching and phone-in solutions, which send employee data to the application in real time.

NOVAtime integrates with various third-party payroll, human resources and other business software systems.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

26 Reviews of NOVAtime

Average User Ratings

Overall

3.96 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

4 stars

(10)

3 stars

(7)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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February 2017

Debbie from Cowles Company

Company Size: 501-1,000 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2017

HRIS Manager

We've used Novatime for over 10 years. We currently run in-house with 5 clocks, phone clock in and users logging in via the employee kiosk. We do not have the system calculate accruals, however, we import them from our payroll system and do use them to keep employees from going over their earned time off. We also use the vacation scheduling feature.

Pros

Many features and once you know where to set them up it is pretty easy. Easy to import our accruals from our hr system; many reports and ability to schedule them to various users is a wonderful feature. Good notification system - we use this to notify supervisors if employees are going over 40 hours a week. Though it could be set up for many more instances. We also just set up to notify a supervisor if an employee has submitted a time-off request.

Like the ability to track where employees are punching in from - not an issue for the most part.

Cons

Because the system does so much; it can appear complicated to set up. We are too small of a company to have Novatime themselves provide support, but our vendor (who we go through for support) is wonderful and quick to get back to us.

November 2017

Angela from Keypoint Intelligence

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2017

Recommending NovaTime

NovaTime just upgraded the look of their system and made it even more visually appealing and easy to use with a nice dashboard. Love it!

Pros

We love that the software is simple and straightforward. Our employees and managers both find it easy to us with little to no learning curve. Our implementation Specialist was great to work with.

Cons

There is not much opportunity to customize things you want. The Implementation Specialist will work with you to get everything you need. There maybe were 1 or 2 features we would have liked to be different, but they could not accommodate at this time. However, they are always taking customer feedback and upgrade accordingly.

December 2015

Terri from Idaho Youth Ranch


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

December 2015

User for 2 years

Pros

The interface is user friendly and looks modern and clean. We have rarely (like, maybe once) had any downtime, the system is always up and running. The NOVAtime employee's I've built a relationship with are interested in helping find what works for my organization.

Cons

I can't point to any specific "dislikes" about the product. If there is a function that I wish worked a different way, I can submit a request/suggestion for that functionality, or speak to someone at NOVAtime who can point me towards different options, or talk about best practices with me.

January 2016

Tatjana from Gerawan Farming


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2016

Tatjana - Gerawan Farming Manager

Pros

The vendor treats it's customers as family. Phone calls and or emails returned timely; solutions, resolutions and options always available for any type of issues. Issues are limited to none per year. I have been using the software and the clocks for over 5 years now and there are years we have no issues at all but over 1000 employees swipe day in and day out. Very simple software and does not require much training.

Cons

Like them too much, cannot find anything. I wish there was something to find, but for now they are SUPER.

April 2018

Kristina from Kolmar Laboratories, Inc.

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2018

NOVATime is a robust Time & Attendance system offering plenty of customization and reporting options

Unique customization and customer support.

Pros

NOVATime offers many customizable tools and features to cater to your company's timekeeping needs. It's easy to add new or remove old pay codes, shift schedules, holiday rules, etc. You can customize timesheet approvals, user access, and delegates. The system also offers many canned reports, including various employee timesheet, HR, labor, and audit report templates. Reports can be shared with other users and scheduled to run automatically.

Cons

Unfortunately, there is no test environment in NOVATime, therefore you are always working with live data which is less than desirable when making mass changes or introducing new features. Mass changes in a live environment can lead to issues with data integrity. Also, the Time Off Request feature has been unreliable and faulty; this feature was supposed to be improved in the 5000.

November 2017

Alexis from Perma-Seal Basement Systems

Company Size: 51-200 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

Ol' Reliable

We used NOVAtime for a while but have recently switched to a different system.

Pros

- Pretty easy to navigate basic functions once you are trained on the system.
- Very few issues with overall use
- Great customer support

Cons

- There is a learning curve and need to be a little tech savvy to utilize completely.
- Did have the occasional glitch with our online system

February 2018

Vanessa from Chartwell

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I preferred ETime

Pros

Easy to use when it works properly. Loads quickly and allows for management control over all payroll.

Cons

The process of correcting a punch requires way too many fields. With a staff of 19, payroll takes us way too long with Navatime. Very often, the system has timed out and punches do not take so we end up with mant missed punches

July 2017

Christian from Town of Huntington

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2017

I use this product at my workplace for timekeeping.

I get the benefit of being able to see when I arrive and leave work every day. I also can view all of my past and future time off requests. It is also useful for knowing how much vacation, sick and comp time I have available.

Pros

I like that I can check my history of what time I arrive to and leave work every day for any time period since we started using the product.

Cons

I don't like that after I enter a time off request I have to remember to save the request before leaving the screen or the request won't be processed.

December 2017

Cody from RainSweet, Inc.

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

December 2017

NOVAtime Time and Attendance Meets our Needs

"No matter how big your company is, NOVAtime is a great system that has a myriad of options to meet your needs.

Pros

Intuitive interface
Many reporting options
Time Clocks are beautiful and functional
Great for tracking hours and creating more visibility for limiting overtime

Cons

Implementation time was long and drawn out
Some features weren't activated and we had to call tech support to have them turned on
Customer service and tech support could be improved

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Timecards

NOVAtime has provided the services we needed from them. No matter what program you use there are quirks associated with them and this one is no different. For whatever reason I can only log in from clicking the link on my desktop. When I click a link from an email notification it doesn't recognize me. Just weird. The reporting function is cumbersome but does provide a lot of options for reporting which is useful as long as you can figure out how to extract what you need. Overall happy with the product.

Pros

Versatility with set up options
Platform integration
Robust reporting

Cons

PTO calendar only shows one month at a time
Setting up reports can be confusing
Logging in only works from one link

April 2019

Tamara from GMP

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

April 2019

not the most intuitive time tracking system

Pros

It's been more than a year since our company has switched to Novatime and I think I finally have a good grasp on how it works. The system has gone through several updates and the product we are using now is definitely more robust than what we had a year ago. In brief, it does the job of tracking your hours but I think there are more intuitive time tracking systems.

Cons

When we first started using the system we ran into several bugs when logging our time and it took our controller some time to have them all fixed. Their support team was open to work with us on customizing some of the features, which was a plus, but there are still some things that need to be addressed.
Logging your comp time is a struggle at times as the process isn't intuitive and we don't do it too often to retain it in our memory.

July 2018

zack from Daedong Hi-Lex of America

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Software is very user friendly and had no trouble getting things accomplished

The ability to see when employees are clocked in and what time they clocked in. Also being able to set the schedule for future dates.

Pros

User interface is well placed making ease of use very efficient. Being able to view who is currently clocked in makes it very convenient

Cons

Changing times can be a hassle until you learn the correct procedure. It had a little lag that i had to learn to deal with as well